List of Sauce Labs Backtrace.io Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying Sauce Labs Backtrace.io customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sauce Labs Backtrace.io for Apps Development from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sauce Labs Backtrace.io for Apps Development include: Roblox, a United States based Professional Services organisation with 2128 employees and revenues of $2.23 billion, Qlik, a United States based Professional Services organisation with 2500 employees and revenues of $1.30 billion, Team 17 Digital, a United Kingdom based Professional Services organisation with 112 employees and revenues of $44.6 million and many others.
Contact us if you need a completed and verified list of companies using Sauce Labs Backtrace.io, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Qlik | Professional Services | 2500 | $1.3B | United States | Sauce Labs | Sauce Labs Backtrace.io | Apps Development | 2021 | n/a | In 2021, Qlik implemented Sauce Labs Backtrace.io to automate crash collection and alerting across its cloud analytics engine. The deployment targeted Qlik's software development and SRE operations in the United States and is categorized under Apps Development. Implementation focused on centralizing error telemetry from development, test, and production environments into a single crash management platform. Sauce Labs Backtrace.io was configured to capture crash dumps and structured error reports from instrumented services and to route alerts into continuous integration pipelines and production monitoring channels so SRE and engineering teams received immediate notifications. Functional capabilities implemented included automated crash aggregation, alerting rules, and context rich error grouping to support faster root cause analysis and reduce noisy signal for triage. Operational coverage spanned dev, test, and production across Qlik's cloud analytics engine, with governance oriented toward embedding notifications into CI workflows and standardizing SRE triage procedures. As stated in the implementation, Backtrace improved visibility across dev, test, and production, enabling teams to detect and fix issues before customers were impacted and reducing triage time. | |
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Roblox | Professional Services | 2128 | $2.2B | United States | Sauce Labs | Sauce Labs Backtrace.io | Apps Development | 2021 | n/a | Roblox implemented Sauce Labs Backtrace.io in 2021 to centralize cross-platform crash reporting and prioritization as part of its Apps Development toolset for software engineering. The deployment targeted engineering teams in the United States, with operational coverage centered in California and scaled to support PC, mobile, and console clients across millions of monthly active users. Sauce Labs Backtrace.io was configured to aggregate crash telemetry and symbolicated stack traces, establishing centralized prioritization and root-cause analysis workflows. Functional capabilities implemented included crash ingestion and grouping, automated deduplication and prioritization queues, and structured triage workflows to reduce the manual effort engineers spend on initial incident classification. The implementation centralized crash handling for multiple client platforms, unifying crash data into a single repository to accelerate fault isolation and routing to engineering owners. Operationally this supported software development and engineering functions, improving consistency of debugging artifacts across PC, mobile, and consoles. Governance emphasized centralized triage processes and prioritized queues to manage incoming crash volume and to accelerate assignment and investigation. Outcomes explicitly reported from the deployment include improved root-cause analysis and reduced time engineers spend triaging crashes, which helped speed triage and resolution without introducing named integrations or partner references. | |
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Team 17 Digital | Professional Services | 112 | $45M | United Kingdom | Sauce Labs | Sauce Labs Backtrace.io | Apps Development | 2021 | n/a | In 2021, Team 17 Digital implemented Sauce Labs Backtrace.io to strengthen crash detection across its game development pipeline. The deployment targeted Apps Development use cases, surfacing and prioritizing platform and engine level crashes so QA teams could focus on higher value triage activities. The implementation emphasized crash aggregation, automated grouping and prioritization workflows, and stack trace based triage to reduce noise for engineers and testers. Sauce Labs Backtrace.io was configured to centralize crash reports from instrumented game builds and provide searchable, actionable error records for development and QA users. Operational coverage centered on QA and software development teams in the United Kingdom, supporting pre release testing and bug verification across platform and engine telemetry. Integrations focused on ingesting platform and engine level crash telemetry, enabling correlation of errors across builds and runtime environments for faster root cause identification. Governance evolved to formalize crash prioritization and triage handoffs between QA and development, and to incorporate prioritized Backtrace.io findings into release gate checks. The adoption of Sauce Labs Backtrace.io accelerated triage and reduced pre release bug churn within Team 17 Digital s QA workflows. |
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