AI Buyer Insights:

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

List of ServiceNow Customer Service Management Customers

ServiceNow

2225 Lawson Lane,
Santa Clara, 95054, CA,
United States

https://www.servicenow.com/

1 408-501-8550

Professional Services

29187

$13.3B

Since 2010, our global team of researchers has been studying ServiceNow Customer Service Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased ServiceNow Customer Service Management for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using ServiceNow Customer Service Management for Customer Support include: Verizon, a United States based Communications organisation with 99400 employees and revenues of $134.79 billion, Carrefour, a France based Retail organisation with 234750 employees and revenues of $101.16 billion, 7-Eleven, a United States based Retail organisation with 138808 employees and revenues of $87.60 billion, Bank West BnP Paribas, a France based Banking and Financial Services organisation with 178000 employees and revenues of $76.46 billion, Ministry of the Armed Forces France, a France based Government organisation with 266052 employees and revenues of $58.08 billion and many others.

Contact us if you need a completed and verified list of companies using ServiceNow Customer Service Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The ServiceNow Customer Service Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

Apply Filters For Customers

Filters

Logo	Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
		Professional Services	250	$35M	Sweden	ServiceNow	ServiceNow Customer Service Management	Customer Support	2022	n/a
		Non Profit	20739	$10.6B	Switzerland	ServiceNow	ServiceNow Customer Service Management	Customer Support	2023	n/a
		Education	40285	$2.5B	United States	ServiceNow	ServiceNow Customer Service Management	Customer Support	2021	n/a
		Education	1084	$276M	United Kingdom	ServiceNow	ServiceNow Customer Service Management	Customer Support	2023	n/a
		Education	1600	$380M	United States	ServiceNow	ServiceNow Customer Service Management	Customer Support	2020	n/a
		Education	2401	$594M	Australia	ServiceNow	ServiceNow Customer Service Management	Customer Support	2021	n/a
		Communications	140	$15M	Germany	ServiceNow	ServiceNow Customer Service Management	Customer Support	2025	n/a
		Government	47000	$11.6B	United States	ServiceNow	ServiceNow Customer Service Management	Customer Support	2014	n/a
		Communications	99400	$134.8B	United States	ServiceNow	ServiceNow Customer Service Management	Customer Support	2020	n/a
		Government	2000	$500M	Switzerland	ServiceNow	ServiceNow Customer Service Management	Customer Support	2022	n/a

Showing 101 to 110 of 118 entries

Buyer Intent: Companies Evaluating ServiceNow Customer Service Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ServiceNow Customer Service Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ServiceNow Customer Service Management for Customer Support include:

Delaware North, a United States based Leisure and Hospitality organization with 60042 Employees
Pronto Wonen, a Netherlands based Retail company with 200 Employees
Beckhoff Automation, a United States based Professional Services organization with 138 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo	Company	Industry	Employees	Revenue	Country	Evaluated
	Delaware North	Leisure and Hospitality	60042	$4.3B	United States	2026-05-04
	Pronto Wonen	Retail	200	$22M	Netherlands	2026-04-17
	Beckhoff Automation	Professional Services	138	$14M	United States	2026-04-16
		Professional Services	338	$87M	United Kingdom	2026-02-25
		Government	113000	$40.5B	Germany	2026-02-03
		Retail	2000	$2.9B	South Korea	2025-10-24
		Professional Services	10	$1M	South Africa	2025-06-09
		Banking and Financial Services	1950	$520M	United States	2025-05-22
		Professional Services	7100	$971M	France	2025-05-20
		Professional Services	17	$2M	United Kingdom	2025-01-03