List of ServiceTracker Platform Customers
Caerphilly, CF83 3GG,
United Kingdom
Since 2010, our global team of researchers has been studying ServiceTracker Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceTracker Platform for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceTracker Platform for Field Service Management include: Safeguard Pest Control UK, a United Kingdom based Professional Services organisation with 118 employees and revenues of $13.0 million, Beaver Pest Control United Kingdom, a United Kingdom based Professional Services organisation with 75 employees and revenues of $6.0 million, Graham Pest Control United Kingdom, a United Kingdom based Professional Services organisation with 75 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using ServiceTracker Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServiceTracker Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Beaver Pest Control United Kingdom | Professional Services | 75 | $6M | United Kingdom | ServiceTracker | ServiceTracker Platform | Field Service Management | 2019 | n/a |
In 2019, Beaver Pest Control United Kingdom deployed the ServiceTracker Platform as its Field Service Management solution. Public vendor content and a 2019 CSN article document Beaver Pest Control leading the BPCA Contract Sharing Network national contract, using ServiceTracker-to-ServiceTracker sharing to coordinate multi contractor scheduling and reporting across the UK.
The ServiceTracker Platform implementation was configured to support shared contract planning, centralized visit records, and automated report delivery across subcontractors. Configuration work emphasized cross contractor scheduling workflows and visit record synchronization, with automated report generation and distribution configured for contract level reporting needs.
Integrations were centered on ServiceTracker-to-ServiceTracker sharing between participating contractors, and CSN partner portal usage is inferred from the Contract Sharing Network design for cross organization data exchange. Operational coverage extended to national BPCA contract participants in the United Kingdom, impacting field operations, contract administration, and compliance reporting functions.
Governance for the deployment reflected a networked contract model, Beaver Pest Control leading shared planning and reporting responsibilities while individual contractors retained operational control of visits. Rollout and process adjustments focused on standardizing visit record formats and automated report delivery schedules across the contracting network.
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Graham Pest Control United Kingdom | Professional Services | 75 | $6M | United Kingdom | ServiceTracker | ServiceTracker Platform | Field Service Management | 2023 | n/a |
In 2023 Graham Pest Control United Kingdom implemented ServiceTracker Platform for Field Service Management. The engagement included ServiceTracker-led training sessions in 2023 focused on supporting the mobile workforce, reporting and customer delivery.
Deployment concentrated on technician mobile workflows and customer reporting capabilities within the ServiceTracker Platform. Graham Pest Control's news post and vendor testimonials document ServiceTracker involvement in technician mobile workflows and customer reporting, and event materials support inference of a training module and a customer portal being used as part of the configuration.
Operational scope covered Graham Pest Control Scotland field teams and customer delivery across the United Kingdom, with the implementation oriented around mobile access for technicians and consolidated reporting for customers. Specific third party integrations are not described in source materials, the implementation emphasis is on field execution, mobile data capture, scheduling and reporting workflows aligned to Field Service Management functional patterns.
Rollout and governance included vendor-led training sessions and internal adoption activities documented in the company news post, indicating coordinated training and operational support. ServiceTracker Platform is referenced in both company communications and vendor testimonials, showing joint training and operational involvement rather than stand alone promotional claims.
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Safeguard Pest Control UK | Professional Services | 118 | $13M | United Kingdom | ServiceTracker | ServiceTracker Platform | Field Service Management | 2016 | n/a |
In 2016, Safeguard Pest Control UK implemented the ServiceTracker Platform to manage its field service operations. The ServiceTracker Platform was deployed as a Field Service Management solution covering scheduling, mobile visit completion, customer access and invoicing across the United Kingdom.
Deployment centered on ServiceTracker modules for scheduling, a mobile visit completion capability for technicians, a customer portal for access to job history and invoices, and an invoicing module. Configuration work emphasized schedule optimization rules, mobile forms for on‑site service confirmation and photographic evidence, and automated invoice generation to shorten the order to cash workflow.
No external system integrations were specified in the source material, operational coverage included field technicians, customer service representatives and accounts receivable teams across Safeguard Pest Control UK operations. The implementation shifted operational ownership toward centralized scheduling and mobile-enabled field execution, improving end-to-end operational visibility and supporting faster cash collection processes.
Governance changes included adoption of mobile-first visit completion workflows and centralized dispatch controls to align service delivery and billing. The vendor case study associated with the deployment reports staff productivity increased by more than 35% and faster invoicing following ServiceTracker Platform use.
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