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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of ServMan by WorkWave Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Central Carolina Air Conditioning Construction and Real Estate 100 $28M United States WorkWave ServMan by WorkWave ERP Financial 2017 n/a In 2017, Central Carolina Air Conditioning implemented ServMan by WorkWave to centralize scheduling, enable route optimization and integrate payments across its Central North Carolina operations. ServMan by WorkWave was provisioned as an ERP Financial solution covering both field operations and finance, aligning service scheduling with transactional payment processing and financial reporting. The deployment configured core ServMan capabilities for job scheduling, dispatching, route optimization and mobile work order management, and enabled offline technician workflows through ServMan Mobile. The implementation emphasized service orchestration and field automation to allow technicians to capture work and payments without continuous connectivity and to support rapid surge handling during peak demand weekends. WorkWave Payments, RouteManager and ServMan Mobile integrations were explicitly implemented to unify payment capture, route planning and mobile field data collection. Operational coverage included Central Carolina Air Conditioning field technicians across Central North Carolina and back office finance and dispatch teams, with processes tuned to absorb large contact spikes, including one event exceeding 800 contacts in a weekend. Governance and workflow changes included formalizing in-field payment capture procedures and consolidating reporting flows into ServMan by WorkWave to reduce reconciliation steps. Reported outcomes from the deployment included improved reporting visibility, elimination of double-expensing and faster in-field payments.
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