List of ServMan by WorkWave Customers
Holmdel, 7733, NJ,
United States
Since 2010, our global team of researchers has been studying ServMan by WorkWave customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServMan by WorkWave for ERP Financial from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServMan by WorkWave for ERP Financial include: Morris-Jenkins, a United States based Construction and Real Estate organisation with 250 employees and revenues of $63.0 million, Central Carolina Air Conditioning, a United States based Construction and Real Estate organisation with 100 employees and revenues of $28.0 million and many others.
Contact us if you need a completed and verified list of companies using ServMan by WorkWave, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ServMan by WorkWave customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Central Carolina Air Conditioning | Construction and Real Estate | 100 | $28M | United States | WorkWave | ServMan by WorkWave | ERP Financial | 2017 | n/a |
In 2017, Central Carolina Air Conditioning implemented ServMan by WorkWave to centralize scheduling, enable route optimization and integrate payments across its Central North Carolina operations. ServMan by WorkWave was provisioned as an ERP Financial solution covering both field operations and finance, aligning service scheduling with transactional payment processing and financial reporting.
The deployment configured core ServMan capabilities for job scheduling, dispatching, route optimization and mobile work order management, and enabled offline technician workflows through ServMan Mobile. The implementation emphasized service orchestration and field automation to allow technicians to capture work and payments without continuous connectivity and to support rapid surge handling during peak demand weekends.
WorkWave Payments, RouteManager and ServMan Mobile integrations were explicitly implemented to unify payment capture, route planning and mobile field data collection. Operational coverage included Central Carolina Air Conditioning field technicians across Central North Carolina and back office finance and dispatch teams, with processes tuned to absorb large contact spikes, including one event exceeding 800 contacts in a weekend.
Governance and workflow changes included formalizing in-field payment capture procedures and consolidating reporting flows into ServMan by WorkWave to reduce reconciliation steps. Reported outcomes from the deployment included improved reporting visibility, elimination of double-expensing and faster in-field payments.
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Morris-Jenkins | Construction and Real Estate | 250 | $63M | United States | WorkWave | ServMan by WorkWave | ERP Financial | 2017 | n/a |
In 2017 Morris-Jenkins began implementing ServMan by WorkWave as its ERP Financial application. The ServMan by WorkWave deployment went live in 2018 to support the Priority Advantage maintenance program in the Charlotte, NC region, with an explicit focus on automating finance and field-service processes.
Configuration centered on finance modules for billing and accounts, contract setup for maintenance memberships, and scheduling capabilities to coordinate field technicians and appointments. ServMan by WorkWave was configured to enable rapid contract activation workflows, reducing manual enrollment to a 24 to 48 hour window through template-based contract setup and automated invoicing.
Operational scope covered the Charlotte region and encompassed finance, field operations, service management, and membership administration teams, aligning billing and scheduling workflows with day-to-day technician dispatch and customer maintenance plans. The implementation emphasized service-oriented ERP Financial functionality, including contract lifecycle management and schedule-driven revenue recognition workflows.
Rollout began in 2017 and moved to production in 2018, with governance changes that restructured enrollment and billing processes to support faster activation. Faster contract activation and the ServMan by WorkWave driven automation contributed to a 32% increase in overall revenue and a 22% increase in maintenance-membership as reported.
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