List of ShipMonk Order Fulfillment Customers
Fort Lauderdale, 33311, FL,
United States
Since 2010, our global team of researchers has been studying ShipMonk Order Fulfillment customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipMonk Order Fulfillment for Order Management, Inventory Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipMonk Order Fulfillment for Order Management, Inventory Management include: Dr. Squatch, a United States based Manufacturing organisation with 200 employees and revenues of $15.0 million, Tenzo Tea, a United States based Consumer Packaged Goods organisation with 25 employees and revenues of $2.0 million, Betterback, a United States based Consumer Packaged Goods organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipMonk Order Fulfillment, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ShipMonk Order Fulfillment customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Betterback | Consumer Packaged Goods | 10 | $1M | United States | ShipMonk | ShipMonk Order Fulfillment | Order Management,Inventory Management | 2016 | n/a |
In 2016, Betterback engaged ShipMonk Order Fulfillment to handle order fulfillment and inventory operations for its direct to consumer health and fitness business following a surge in demand after its Shark Tank appearance. ShipMonk Order Fulfillment provided core Order Management,Inventory Management capabilities to pick, pack, and ship approximately 8,000 orders the Monday after the surge, an intervention that restored delivery reliability.
Implementation centered on third party fulfillment operations, with ShipMonk operating warehouse picking, packing, and shipping workflows and managing inbound inventory receipt and stock allocation for crowdfunding and backer orders. Functional modules leveraged included order orchestration, warehouse management workflows, inventory tracking, and multi channel shipment processing consistent with Order Management,Inventory Management systems.
Operational scope covered Betterback's DTC fulfillment in the United States, with ShipMonk handling order intake through to carrier handoff and inventory custody at fulfillment centers. Governance focused on rapid onboarding and operational handoffs to align order routing and packing standards, enabling continuity of customer delivery during high volume spikes.
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Dr. Squatch | Manufacturing | 200 | $15M | United States | ShipMonk | ShipMonk Order Fulfillment | Order Management,Inventory Management | 2025 | n/a |
In 2025, Dr. Squatch implemented ShipMonk Order Fulfillment to manage order fulfillment and logistics for its US personal-care CPG operations. The deployment focused on ecommerce order processing and distributed fulfillment, aligning with the Order Management,Inventory Management category.
The implementation leveraged ShipMonk Order Fulfillment’s order management and warehouse management capabilities, configured to orchestrate pick, pack and ship workflows, inventory allocation, and automated shipping label creation. Core modules in use included the OMS and WMS functionality and multi-node inventory routing, with configuration to support rapid order verification, inventory reservation across nodes, and automated carrier selection via ShipMonk’s Virtual Carrier Network.
Operational scope covered US fulfillment operations and customer service integration to reduce WISMO ticket volume and improve order visibility across sites. Rapid onboarding practices were applied to bring fulfillment nodes online quickly, with the system orchestrating inventory transfers, node-level replenishment rules, and carrier connectivity to enable expedited routing.
Governance centered on operational playbooks for inventory routing, carrier selection and order orchestration within the Order Management,Inventory Management environment. The rollout yielded measurable operational outcomes stated by the customer, with click-to-delivery reduced from about 7 to 8 plus days to under 4 days, order accuracy above 99.5 percent, and a resolution of WISMO as a top customer experience ticket type.
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Tenzo Tea | Consumer Packaged Goods | 25 | $2M | United States | ShipMonk | ShipMonk Order Fulfillment | Order Management,Inventory Management | 2019 | n/a |
In 2019, Tenzo Tea implemented ShipMonk Order Fulfillment to manage order fulfillment and inventory for the Southern California direct to consumer food and beverage brand. The deployment targeted Order Management,Inventory Management requirements for organic food storage, lot-level tracking, and nationwide fulfillment using ShipMonk Order Fulfillment.
The implementation focused on inventory and order-management modules configured for lot-level traceability, SKU remapping, and inventory segmentation across multiple fulfillment locations. Configuration included inventory allocation and order routing rules that support subscription and single order flows while preserving lot control for organic product batches.
Operational coverage extended to fulfillment operations, warehousing, supply chain workflows, and customer service order status processes as Tenzo Tea expanded beyond its local footprint into national distribution through ShipMonk's fulfillment network. The rollout required procedural changes to inventory reconciliation and order routing to maintain lot-level compliance and accurate SKU governance.
Governance adjustments formalized lot-level inventory reconciliation and SKU governance rules, and introduced operational workflow changes for inventory splits across fulfillment sites. The move to ShipMonk Order Fulfillment lowered overhead and enabled national growth for Tenzo Tea.
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