List of ShipStation Order Management Customers
El Segundo, 90245, CA,
United States
Since 2010, our global team of researchers has been studying ShipStation Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ShipStation Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ShipStation Order Management for Order Management include: Jeni's Ice Creams, a United States based Leisure and Hospitality organisation with 800 employees and revenues of $250.0 million, Ink Meets Paper, a United States based Consumer Packaged Goods organisation with 10 employees and revenues of $3.0 million, Easycare, a United States based Manufacturing organisation with 14 employees and revenues of $2.0 million, Maggie Louise Confections, a United States based Consumer Packaged Goods organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ShipStation Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Easycare | Manufacturing | 14 | $2M | United States | Stamps.com | ShipStation Order Management | Order Management | 2020 | nChannel |
In 2020, EasyCare implemented ShipStation Order Management in the United States. EasyCare is a manufacturing company that deployed ShipStation Order Management under the Order Management category to streamline fulfillment and returns for its unique product requirements.
The deployment configured ShipStation Order Management to automate order intake, label generation, and routing to the third party logistics provider, with workflows tailored to EasyCare's 30 day rental program and hazardous material paperwork requirements. Automation was implemented so orders sync and reach the warehouse within minutes, supporting increased same day shipping capability.
The solution was integrated with Sage 100 via nChannel, with nChannel documented as the integration partner to map orders, inventory status, and fulfillment messages between Sage 100, ShipStation Order Management, and the 3PL. Operational coverage centered on US fulfillment and returns processes, enabling warehouse receiving, pick and pack orchestration, and compliance steps for hazardous items.
Governance focused on order routing rules, return authorization workflows, and serviceability checks for rental periods and hazardous material documentation, with nChannel managing the integration and mapping work. The case study records streamlined fulfillment and returns as outcomes and notes orders arriving at the warehouse within minutes and expanded same day shipping capability.
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Ink Meets Paper | Consumer Packaged Goods | 10 | $3M | United States | Stamps.com | ShipStation Order Management | Order Management | 2017 | n/a |
In 2017, Ink Meets Paper implemented ShipStation Order Management. ShipStation Order Management serves as the central order management and shipping hub for the company, consolidating orders and shipments across channels including Etsy while automating label creation, customer notifications, and branded tracking pages.
Configuration emphasized order consolidation, automation rules for carrier selection and label generation, notification templates, and branded tracking page setup. The deployment leveraged ShipStation’s order management and automation features to standardize fulfillment workflows, enable batch label printing, and orchestrate order status updates across sales channels appropriate to a small business operational footprint.
Integrations explicitly include multi-channel storefront connectivity with Etsy, and the implementation is operated in the United States, based in South Carolina. Operational scope covered order-to-ship processes for customer service and fulfillment functions, centralizing shipping workflows in ShipStation Order Management and improving multi-channel shipping and customer experience as reported.
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Jeni's Ice Creams | Leisure and Hospitality | 800 | $250M | United States | Stamps.com | ShipStation Order Management | Order Management | 2015 | n/a |
In 2015 Jeni's Ice Creams implemented ShipStation Order Management to establish a cloud based order orchestration layer for direct to consumer and wholesale order flow. ShipStation Order Management, classified in the Order Management category, was adopted to standardize order capture and routing across multiple sales channels and fulfillment locations.
The implementation focused on order orchestration capabilities common to Order Management systems, including channel consolidation, fulfillment queue management, shipping label generation, and carrier rate assessment to support refrigerated logistics needs. Configuration work emphasized role based workflows for Shipping Coordinators and automated handoffs between order intake and fulfillment staging.
Integrations were centered on a two tier operations model, with ShipStation Order Management operating alongside the company ERP Plex Systems and interfacing with multiple 3PLs to coordinate carrier selection and outbound processing. Operational coverage included management of virtual inventory across three fulfillment centers while a Shipping Coordinator team was managed across two fulfillment centers, supporting shop, wholesale, and events order streams.
Governance and operational ownership were consolidated under an Order Management and Logistics Systems Manager with formal oversight of ShipStation Order Management and Plex Systems, ongoing process improvement projects for the Shipping Coordinator team, and routine coordination with supply chain, marketing, art and design, and company ownership for event and wholesale logistics.
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Consumer Packaged Goods | 10 | $1M | United States | Stamps.com | ShipStation Order Management | Order Management | 2014 | n/a |
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