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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of ShoutOUT SMS Messaging Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
DSI Tyres Sri Lanka Manufacturing 1000 $60M Sri Lanka ShoutOUT ShoutOUT SMS Messaging Platform Customer Engagement,Campaign Management 2021 n/a In 2021, DSI Tyres Sri Lanka implemented the ShoutOUT SMS Messaging Platform to deliver an end to end loyalty and SMS rewards platform across its Sri Lanka operations. The ShoutOUT SMS Messaging Platform was deployed as a Customer Engagement,Campaign Management solution to support CRM and loyalty workflows for the manufacturing firm. The implementation provided customer registration and inbound SMS code capture, automated data capture for loyalty profiles, and instant digital reward delivery tied to code redemption. Functional capabilities included referral tracking, location and product based segmentation for targeted campaigns, and real time campaign and loyalty analytics as reported in the vendor case study. These modules supported campaign orchestration, voucher issuance and redemption handling together with profile enrichment for marketing and CRM teams. As a ShoutOUT built solution the platform centralized campaign management and analytics for DSI Tyres across its Sri Lanka footprint, consolidating incoming SMS processing, reward fulfillment and loyalty reporting. Operational scope focused on customer facing channels and marketing and CRM business functions, with governance concentrated on campaign rules, segmentation criteria and code validation workflows. The vendor case study documents the presence of real time campaign and loyalty analytics as a delivered capability.
Saaraketha Organics Sri Lanka Consumer Packaged Goods 25 $5M Sri Lanka ShoutOUT ShoutOUT SMS Messaging Platform Customer Engagement,Campaign Management 2021 n/a In 2021 Saaraketha Organics Sri Lanka implemented ShoutOUT SMS Messaging Platform as a Customer Engagement,Campaign Management solution to support CRM and marketing efforts aimed at driving website traffic and conversions in Sri Lanka. The deployment targets the companys marketing workflows and is positioned to deliver targeted, personalized SMS marketing to customers and prospects. ShoutOUT SMS Messaging Platform configuration at Saaraketha Organics included scheduled campaigns, company-name sender IDs, personalized message templates, short links and click-tracking. The implementation used ShoutOUTs campaign scheduling and personalization capabilities to orchestrate timed promotional pushes and to manage sender identity for brand recognition, while short link generation and click-tracking provided campaign-level engagement telemetry. Operationally the platform is applied by the marketing function for CRM and marketing use cases in Sri Lanka, with campaign orchestration and tracking central to day-to-day messaging operations. According to the vendor case study the implementation increased open rates, website visits and conversions through these targeted SMS campaigns, with short link click-tracking used to attribute website traffic back to specific messages.
Undp Non Profit 4822 $4.8B United States ShoutOUT ShoutOUT SMS Messaging Platform Customer Engagement,Campaign Management 2020 Loons Lab In 2020, Undp deployed the ShoutOUT SMS Messaging Platform for a civic data collection project in Sri Lanka. The ShoutOUT SMS Messaging Platform, classified as Customer Engagement,Campaign Management, provided an incoming SMS channel that allowed citizens and institutions to submit structured data by text which was parsed and forwarded to a centralized government data-collection system. The deployment centered on an SMS to API pipeline that ingested inbound messages, applied parsing and backend validation rules, and generated structured payloads for downstream processing. Functional capabilities implemented included message parsing, validation logic, API orchestration, and delivery assurance workflows aligned with Customer Engagement,Campaign Management use cases. Loons Lab partnered on the integration work, building the connector that translated SMS inputs into the government API format and enabling nationwide data capture across Sri Lanka. Operational coverage emphasized citizen and institutional submissions at a national scale with the pipeline serving as the primary ingress for the projects centralized backend. Governance focused on API contract alignment and validation rule management to preserve data quality during ingestion, with rollout coordinated between ShoutOUT, Loons Lab, and government operators. According to the vendor case study, the implementation delivered an SMS to API pipeline that enabled easy nationwide data capture and backend validation.
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