List of sisBot Customers
Juiz de Fora, 36016-310, MG,
Brazil
Since 2010, our global team of researchers has been studying sisBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased sisBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using sisBot for Chatbots and Conversational AI include: OdontoCompany Brazil, a Brazil based Healthcare organisation with 6500 employees and revenues of $630.0 million, Avel Investimentos Brazil, a Brazil based Banking and Financial Services organisation with 550 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using sisBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The sisBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avel Investimentos Brazil | Banking and Financial Services | 550 | $3M | Brazil | Pluri Sistemas | sisBot | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Avel Investimentos Brazil implemented sisBot from Pluri Sistemas in the Chatbots and Conversational AI category. The deployment was positioned to augment outbound and inbound client engagement for the XP-affiliated investment advisory, aligning conversational automation with Pluri's call and CRM platform. Pluri cites Ável as a customer that scaled outreach from predominantly manual operations to support hundreds of operators and large call volumes, which illustrates the operational scale enabled by the vendor platform.
sisBot was configured to deliver omnichannel conversational workflows, including WhatsApp messaging and chatbot-driven qualification, with automated routing to human operators and session continuity between chat and voice channels. These functional elements align with standard Chatbots and Conversational AI capabilities, such as intent classification, dialog management, and operator handoff, and were applied to advisory outreach and client qualification sequences.
Operationally the implementation integrated sisBot with Pluri's call and CRM platform to synchronize contact records and session history, enabling CRM-aware routing and seamless escalation from bot to human operator. The scope covered client engagement and operations functions within the investment advisory, supporting both outbound outreach programs and inbound client servicing across digital channels. The design emphasized persistent conversation state and audit trails to maintain advisor context during handoffs.
The rollout followed a scalable operator model reported by Pluri, transitioning from manual processes to hundreds of operators handling larger call volumes, indicating staged onboarding of contact center staff and conversational templates. Governance focused on centralized configuration of conversational flows, CRM synchronization rules, and operational handoff procedures to preserve advisor oversight and compliance. No financial outcomes were provided.
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OdontoCompany Brazil | Healthcare | 6500 | $630M | Brazil | Pluri Sistemas | sisBot | Chatbots and Conversational AI | 2024 | n/a |
In 2020, OdontoCompany Brazil implemented sisBot as a Chatbots and Conversational AI application to support customer engagement and conversational workflows. The implementation is recorded in Pluri Sistemas customer materials where OdontoCompany appears and a testimonial references Pluri solutions in Brazil.
The sisBot deployment aligns with Pluri Sistemas omnichannel and WhatsApp chatbot capabilities, delivering conversational automation, message routing, and scripted engagement common to Chatbots and Conversational AI platforms. Functional usage is consistent with lead capture and customer management workflows cited in the Pluri testimonial for sisCRM, indicating sisBot was used to automate initial customer interactions and channel inbound contacts into managed sales and service workflows. The implementation narrative emphasizes conversational flows, automated WhatsApp messaging patterns, and escalation paths to human agents as standard functional modules.
Operational coverage targeted customer engagement and inbound lead handling across OdontoCompany Brazil operations, focusing on omnichannel messaging and automated front-line interaction. There is no explicit public statement that sisBot was directly integrated with sisCRM, however the proximity of the sisCRM testimonial suggests coordinated use of Pluri Sistemas applications to support lead capture and customer management within the organization.
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