Covington, 70433, LA,
United States
Netchex Technographics
Netchex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Netchex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 340 Netchex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Netchex has purchased the following applications: Symmetry Tax Engine for Payroll Tax Compliance in 2012, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Netchex is running and its propensity to invest more and deepen its relationship with Symmetry Software , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Netchex revenues, which have grown to $66.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Netchex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Netchex Tech Stack and Enterprise Applications
Netchex HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Symmetry Software | Legacy | Symmetry Tax Engine | Payroll Tax Compliance | HCM | n/a | 2012 | 2012 |
In 2012, Netchex implemented the Symmetry Tax Engine and Symmetry Payroll Forms as part of its onboarding solution. The Symmetry Tax Engine is a Payroll Tax Compliance application that centralizes tax withholding logic across federal, state, and local jurisdictions and supports accurate payroll processing for the company.
Symmetry Payroll Forms was configured to pre-populate employee data, automatically determine PSD Codes, EIT Rates, and school district assignments, and to apply nexus and reciprocity rules where applicable. The workflow guides employees through required Federal, State and Local withholding forms and automatically routes completed forms to the designated department to streamline documentation capture and handoff.
The Symmetry Tax Engine and Symmetry Payroll Forms were integrated into Netchex's onboarding workflow so employee-submitted data flows directly into payroll processing and records retention. Operational coverage includes employee self-service for data entry, HR and payroll departments for form receipt and processing, and embedded compliance controls within the tax calculation layer of the integrated solution.
Symmetry Software engaged by concentrating on understanding Netchex's unique needs before presenting configuration options, which informed the deployment and workflow design. Governance was implemented through automated form routing and embedded tax logic in the payroll layer, and Netchex reports they have been successfully compliant since implementing the Symmetry Tax Engine and Symmetry Payroll Forms, allowing the company to focus on core application components.
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Payroll | HCM |
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2012 | 2012 |
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Netchex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Netchex implemented Hubspot Live Chat. Hubspot Live Chat, categorized under Chatbots and Conversational AI, was deployed as a web chat widget on the Netchex public website to capture inbound interest and route conversations to internal teams. The deployment leverages the Hubspot Live Chat application to provide real time messaging, session tracking, and visitor context capture within the vendor platform.
Configuration centered on conversational flows, canned responses, and lead capture fields, with chat transcripts and visitor metadata retained in the Hubspot environment for follow up. Operational coverage is focused on the corporate website and supports customer service and sales intake workflows, with defined operating hours and escalation pathways to phone or email channels. Governance included scripted response playbooks, role based access to chat queues, and iterative tuning of conversation routing rules.
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Netchex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Netchex implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform across the organization. Netchex deployed Google Workspace to support internal collaboration and corporate communications for its 340 employees in the United States, using the cloud-hosted SaaS suite as the central environment for email and document workflows.
The deployment leverages core Google Workspace modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin Console, with configuration focused on centralized account and directory management, role-based administration, and policy-driven sharing controls. Netchex uses Google Workspace (Formerly Google G-Suite) on their website and within internal workflows to provide unified messaging, document collaboration, and hosted conferencing, with administrative governance applied through the workspace admin console and standard Google Workspace compliance and device management settings.
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2020 | 2020 |
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Netchex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Netchex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Netchex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Partnership Channel Director | Director | Finance | ||||
| Payroll Tax Manager | Manager | Finance | ||||
| VP of Strategic Partnerships | VP | Sales |
Apps Being Evaluated by Netchex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||