List of SmartBear TestComplete Customers
SmartBear
450 Artisan Way, Suite 400,
Somerville, 2145, MA,
United States
Somerville, 2145, MA,
United States
1 617-684-2600
Professional Services
800
$500M
Since 2010, our global team of researchers has been studying SmartBear TestComplete customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartBear TestComplete for Test Automation Platform from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartBear TestComplete for Test Automation Platform include: Mutualites Libres / Onafhankelijke Ziekenfondsen (MLOZ), a Belgium based Insurance organisation with 3309 employees and revenues of $1.60 billion, eClinicalWorks, a United States based Professional Services organisation with 6000 employees and revenues of $1.10 billion, Temenos, a Switzerland based Professional Services organisation with 6427 employees and revenues of $1.09 billion, Equiniti Group, a United Kingdom based Professional Services organisation with 6000 employees and revenues of $621.0 million, Stibo Group, a Denmark based Professional Services organisation with 2000 employees and revenues of $532.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartBear TestComplete, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartBear TestComplete customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Achilles | Professional Services | 600 | $158M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2018 | n/a |
In 2018, Achilles implemented SmartBear TestComplete as its Test Automation Platform to centralize Quality Assurance across the professional services firm. Achilles used SmartBear TestComplete to standardize automated testing across its 500 person organization, positioning SmartBear TestComplete within Quality Assurance tooling to support web and Windows application testing.
Implementation included development of a Hybrid Framework for TestComplete using JavaScript and a Gherkin BDD approach, alongside a complementary BDD framework for Selenium with Java using WebDriver, Maven, Page Object Model and TestNG. Test automation capabilities emphasized modular test libraries, reusable page object patterns, assertion-driven scripts, and support for group and parallel execution to scale regression suites.
The TestComplete implementation was integrated into existing CI and code management workflows through GitHub, Maven and Jenkins Pipeline, and it operated alongside other functional tooling such as Postman for API testing and JMETER for performance testing. Operational coverage spanned Agile Scrum projects testing web UI and Windows desktop applications, with automation scripts maintained in source control and executed via pipeline automation.
Governance and process changes centered on centralizing QA services, instituting QA policies, quality improvement processes and specialist test automation practices. The program emphasized knowledge sharing and team enablement, and it explicitly sought to reduce testing redundancy and risks leading to efficiency gain across multiple projects.
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Doxis (Formerly SER Group) | Professional Services | 900 | $132M | Germany | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2017 | n/a |
In 2017, SER Group implemented SmartBear TestComplete as a Test Automation Platform to standardize test automation and coordination across Web, DB and API test projects. The deployment targeted Scrum based delivery teams in Bonn, Germany and supported a hybrid work model, with use cases led by backend developers and DevOps engineers responsible for performance testing. Usage of SmartBear TestComplete is documented across a multi year engagement spanning January 2017 to January 2023.
SmartBear TestComplete was configured for scripted test scenarios, automated test execution, and report generation, with test artifacts authored in Java, Groovy and SQL and service testing via SOAP. The implementation included explicit test data generation planning and coordination, test data statistical analysis, and targeted testing of machine learning modules, positioning TestComplete as the central runner for test scripts and scenario orchestration.
Integration points were implemented with Selenium and Postman for cross tool functional and API validation, and with Jenkins and Maven to embed automated test runs into CI pipelines. The runtime and build environment included Linux, VMware and Docker for containerized and virtualized execution of test suites, and the TestComplete instance operated alongside other automation tools for end to end coverage.
Governance emphasized coordinated test data usage and planning across teams, with workflows aligned to Scrum ceremonies and DevOps performance testing tasks incorporated into pipelines. Configuration management centered on reusable test scripts and scenario templates in TestComplete, and ownership rested with development and DevOps functions responsible for maintaining automation and performance test suites.
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eClinicalWorks | Professional Services | 6000 | $1.1B | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2021 | n/a |
In 2021, eClinicalWorks implemented SmartBear TestComplete, a Test Automation Platform, in its Quality Assurance organization. eClinicalWorks is a United States professional services company with approximately 6000 employees and the program targeted functional test automation across its product suite.
The deployment began as a pilot of 22 testers to validate the SmartBear TestComplete record and play tool and continued as an ongoing project to extend coverage to 150 functional QA team members. Configuration focused on UI-driven test scripting, repeatable record and play workflows, and management of test artifacts within the TestComplete environment.
Integrations explicitly included GitHub, Bitbucket, Sourcetree, and Docker to support versioned test assets and containerized execution, while the work ran alongside a Jira cleanup and tracking initiative that reviewed 24,000 Issuekeys and produced a Jira dashboard for project tracking. Governance engaged Product Management, Engineering, Quality Assurance, and Patient Safety, using Agile methodologies to sequence the pilot and staged rollout.
Rollout governance emphasized a pilot to production cadence, ongoing configuration of the SmartBear TestComplete suite, and coordination across QA and product teams to standardize test artifact management and execution workflows. The implementation narrative documents scope, modules, integrations, and governance across functional QA, product, and engineering without specifying outcome metrics.
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Equiniti Group | Professional Services | 6000 | $621M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
In 2022, Equiniti Group deployed SmartBear TestComplete as a Test Automation Platform to strengthen automated functional and API testing within Equiniti Credit Services. The deployment targeted the credit services development organization responsible for finance industry applications and aligned with the Senior Test Automation Engineer responsibilities for design, implementation and maintenance of test automation and performance strategies.
SmartBear TestComplete was configured to support both UI and API based automation, leveraging scripting in supported languages such as JavaScript and C#. TestExecute was used in parallel for distributed test execution, while JMeter remained the tool of record for performance test script creation and load execution. The implementation emphasized end to end system, regression and UAT automation capabilities and integration into continuous testing workflows.
The automation platform was integrated with existing defect management and reporting processes, using YouTrack or similar issue tracking to document, track and escalate defects. Test scripts and execution reporting were tied into Continuous Integration and Continuous Testing pipelines to enable automated test runs as part of the delivery cadence, and SQL Server skills supported backend validation queries as part of test cases.
Governance was organized around the Head of Testing and the Senior Test Automation Engineer role, with responsibilities to support Test Automation Strategy, create client facing Test Strategies and Test Cases, and maintain a testing script checklist for release consistency. The approach incorporated Agile SDLC practices, TDD and BDD workflows including Gherkin and SpecFlow style test definitions, and clear reporting of testing status to project teams and stakeholders.
Operational scope covered scheduled and ad hoc functional and regression testing across new and existing core functionality, with test design, execution and issue escalation embedded into release processes. SmartBear TestComplete served as the central Test Automation Platform for these activities, enabling the team to write and execute automation scripts, maintain automation artifacts, and support continuous delivery pipelines within Equiniti Credit Services.
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Irish Life Assurance | Insurance | 3000 | $384M | Ireland | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2020 | n/a |
In 2020, Irish Life Assurance deployed SmartBear TestComplete as a Test Automation Platform. SmartBear TestComplete was integrated into an automation stack that also included SmartBear ReadyAPI and Selenium WebDriver to support both UI and API functional testing across the insurance application portfolio.
Implementation centered on an Automation Hub website that centralizes tool execution, and an Automation Manager that orchestrates server-based runs. The environment uses a page object model built in C# with frameworks evolving from MbUnit to XUnit, TestComplete test suites for UI validation, ReadyAPI for API checks, and scheduled SQL scripts to prepare test data, all executed via the Automation Manager.
The automation pipeline is integrated with TeamCity for orchestration and build execution, and with TestRail for centralized test result reporting. Supporting systems include a managed QA database populated by weekly SQL jobs, a custom MQ message copy tool used to seed target databases for QA, and email-driven notifications for regression comparisons and result distribution, with browser coverage across IE, Chrome and MS Edge.
Operational ownership spans DevOps, QA and Development teams in Ireland, with the DevOps Developer responsible for build and deployment management and for merging code tied to Jira tickets into the QA database. Governance practices include centralized test execution from the Automation Hub, method-level element mapping to improve traceability, and automated reporting that routes defects to the relevant QA and Development teams during regression cycles.
The automation setup is used to run hundreds of test runs within a week during regression cycles which would take months to run manually, and the regression pack routinely uncovers defects each cycle. A custom MQ message copy tool developed as part of this work earned formal recognition, and the combined TestComplete and Automation Manager implementation materially accelerated repeatable regression execution.
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Banking and Financial Services | 800 | $125M | United Kingdom | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2016 | n/a |
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Insurance | 3309 | $1.6B | Belgium | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2017 | n/a |
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Professional Services | 1300 | $374M | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2020 | n/a |
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Professional Services | 1700 | $460M | United States | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
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Professional Services | 2000 | $532M | Denmark | SmartBear Software | SmartBear TestComplete | Test Automation Platform | 2022 | n/a |
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Buyer Intent: Companies Evaluating SmartBear TestComplete
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SmartBear TestComplete. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SmartBear TestComplete for Test Automation Platform include:
- Influx, a United States based Professional Services organization with 30 Employees
- Amaco Construction Equipment, a Canada based Automotive company with 45 Employees
- SmartBear, a United States based Professional Services organization with 800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Influx | Professional Services | 30 | $3M | United States | 2026-03-02 |
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Amaco Construction Equipment | Automotive | 45 | $6M | Canada | 2025-11-03 |
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SmartBear | Professional Services | 800 | $500M | United States | 2025-02-12 |
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Professional Services | 400 | $50M | India | 2024-12-04 |
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Professional Services | 14800 | $2.5B | France | 2024-09-04 |
FAQ - APPS RUN THE WORLD SmartBear TestComplete Coverage
SmartBear TestComplete is a Test Automation Platform solution from SmartBear Software.
Companies worldwide use SmartBear TestComplete, from small firms to large enterprises across 21+ industries.
Organizations such as Mutualites Libres / Onafhankelijke Ziekenfondsen (MLOZ), eClinicalWorks, Temenos, Equiniti Group and Stibo Group are recorded users of
SmartBear TestComplete for Test Automation Platform.
Companies using SmartBear TestComplete are most concentrated in Insurance and Professional Services, with adoption spanning over 21 industries.
Companies using SmartBear TestComplete are most concentrated in Belgium, United States and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SmartBear TestComplete across Americas, EMEA, and APAC.
Companies using SmartBear TestComplete range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 72.73%, and global enterprises with 10,000+ employees - 0%.
Customers of SmartBear TestComplete include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SmartBear TestComplete customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Test Automation Platform.