List of smartQ Customers
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United States
Since 2010, our global team of researchers has been studying smartQ customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased smartQ for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using smartQ for Task Management include: Travelclick, a United States based Leisure and Hospitality organisation with 1100 employees and revenues of $300.0 million, Bargains And Buyouts, a United States based Retail organisation with 10 employees and revenues of $1.0 million, Brockit, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using smartQ, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The smartQ customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bargains And Buyouts | Retail | 10 | $1M | United States | Disarea | smartQ | Task Management | 2016 | n/a |
In 2016, Bargains And Buyouts implemented smartQ for Task Management to manage Special Orders across two retail locations in the Cincinnati area. The deployment targeted retail operations in the United States and centralized Special Orders coordination and fulfillment between stores. Coordination for Special Orders had previously been tracked on manual whiteboards, and smartQ provided a shift to digital task visibility and assignment.
smartQ was configured to provide structured task tracking, order assignment, status workflows, and store-level task visibility, leveraging standard Task Management capabilities to formalize order intake and completion processes. The rollout focused on store operations staff across both sites, standardizing operating procedures and establishing digital ownership for Special Orders. According to the case study, the implementation improved coordination and efficiency between store locations.
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Brockit | Professional Services | 10 | $1M | United States | Disarea | smartQ | Task Management | 2009 | n/a |
In 2009, Brockit implemented smartQ, deploying the smartQ Task Management application to standardize studio operations and client job tracking for its Hancock, Michigan photography team. The deployment targeted a 10 person professional services studio and moved the company away from ad-hoc notes and whiteboards toward a formal ticketing workflow.
smartQ was configured to provide ticket creation, assignment, timeline tracking, and mobile access, enabling photographers and studio staff to open, assign, and update job tickets while on site or in the field. The implementation emphasized workflow-based task management and scheduling capabilities consistent with Task Management applications, and was used alongside Disarea's 5pm product for longer-term project tracking as noted by the customer.
Operational coverage focused on studio operations and client-facing job tracking, with governance introduced around ticket ownership, timelines, and status updates to improve responsiveness and transparency. The rollout replaced informal tracking practices with a structured ticket lifecycle, while the combined use with Disarea's 5pm separated short-term task orchestration in smartQ from longer-term project planning in 5pm.
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Travelclick | Leisure and Hospitality | 1100 | $300M | United States | Disarea | smartQ | Task Management | 2012 | n/a |
In 2012, Travelclick implemented smartQ, deploying the Task Management application to manage web projects, media projects, and agile and scrum development for its New York based digital teams. The deployment concentrated on IT and project management in the United States and centralized tracking and visibility for digital workstreams.
smartQ was configured with kanban boards and customizable ticket forms to standardize work intake and visualize task flow. Configuration aligned with agile workflows to support sprint planning, backlog management and task lifecycle states, using kanban boards for day to day team coordination.
Operational coverage focused on Travelclick's New York digital teams, supporting project managers, developers, and media production staff within IT and project management functions. The implementation emphasized in tool collaboration and workflow visibility as the primary operational capabilities.
Governance centered on standardized ticket forms and kanban workflow rules to reduce ad hoc status updates and improve cross functional handoffs. Travelclick reported easier team collaboration and minimal training requirements following the smartQ implementation, outcomes that reinforced adoption by the targeted digital teams.
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Buyer Intent: Companies Evaluating smartQ
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