List of SmartRec Customers
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Since 2010, our global team of researchers has been studying SmartRec customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartRec for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartRec for eCommerce include: City of Grapevine, TX, a United States based Government organisation with 584 employees and revenues of $201.0 million, Park District Of Oak Park, a United States based Leisure and Hospitality organisation with 12 employees and revenues of $1.0 million, H F Park District, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartRec, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartRec customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Grapevine, TX | Government | 584 | $201M | United States | Amilia | SmartRec | eCommerce | 2019 | n/a |
In 2019 the City of Grapevine, TX deployed Amilia SmartRec as its eCommerce platform for Grapevine Parks & Recreation registration and facility management. The implementation positioned SmartRec as the central online registration and checkout engine for municipal recreation services. Amilia SmartRec was configured to consolidate registrations and payments, implement online registration workflows, and support facility booking and program scheduling. Modules used include integrated payments, facility booking, and reporting to support operational administration and customer CRM workflows, and configuration emphasized checkout embedding to create a seamless purchase path within the city website. The deployment integrated SmartRec directly into the municipal website to embed checkout and reduce transaction friction, consolidating payment capture and registration records into a single operational system for Parks & Recreation. Operational scope covered Grapevine Parks & Recreation programs and facility reservations, and the platform implementation aligned with category expectations for eCommerce platforms supporting registration, billing, and reporting. Since 2019 the City of Grapevine reported increased online transactions and revenue linked to SmartRec adoption, with reporting modules used to monitor take up and program revenue. Governance and process changes centered on centralizing registration workflows and payment reconciliation within Amilia SmartRec to streamline operations for parks and recreation staff.
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H F Park District | Leisure and Hospitality | 10 | $1M | United States | Amilia | SmartRec | eCommerce | 2023 | n/a |
In 2023, Homewood-Flossmoor Park District adopted Amilia SmartRec. The deployment used SmartRec as an eCommerce platform to modernize parks and recreation registrations and remove seasonal brochure constraints for its program catalog and communications.
Implementation centered on program setup and participant communications, leveraging SmartRec capabilities for online registration and payment processing alongside program management workflows. Configuration emphasized reusable session definitions and automated confirmation messaging to accelerate seasonal program provisioning and to reduce manual coordination by staff.
Operational coverage focused on parks and recreation operations in Illinois, USA, with primary users including registration staff and program coordinators who centralized enrollment and scheduling in the application. The rollout prioritized day to day registration operations rather than enterprise integrations, enabling the district to manage classes, camps, and facility bookings through the SmartRec eCommerce interface.
Reported outcomes included faster program setup, reclaimed staff time, and a reported approximately 44% growth in online revenue over two years after moving to Amilia. Amilia SmartRec became the district's eCommerce system for registrations and participant engagement, improving program setup and communications for parks and recreation business functions.
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Park District Of Oak Park | Leisure and Hospitality | 12 | $1M | United States | Amilia | SmartRec | eCommerce | 2019 | n/a |
In 2019, Park District Of Oak Park launched Amilia SmartRec, an eCommerce application for online registration and facility management. The December 2019 go-live targeted parks and recreation registration workflows and introduced a single cart experience to consolidate program enrollment.
Amilia SmartRec was configured to operate core program registration and facility scheduling functions, with active modules for payments and calendar and facility management as indicated in the vendor case study. The deployment used the Amilia SmartRec platform's online registration, checkout consolidation, and facility booking capabilities to centralize consumer-facing enrollment and booking flows.
The implementation covered the district's parks and recreation business function and district program operations, and it launched with a high volume event driven registration profile. The case study reports 4,000 registrations within 30 minutes of launch and $1.34M in revenue, demonstrating immediate transactional throughput and adoption, while module usage for payments and calendar and facility management is noted in the source materials.
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