List of SmartWave Capsula Customers
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Since 2010, our global team of researchers has been studying SmartWave Capsula customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartWave Capsula for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartWave Capsula for Audio Video and Web Conferencing include: Hidalgo County, a United States based Government organisation with 3300 employees and revenues of $316.0 million, City Of Council Bluffs, a United States based Government organisation with 474 employees and revenues of $140.0 million, San Jose McEnery Convention Center US, a United States based Leisure and Hospitality organisation with 25 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartWave Capsula, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartWave Capsula customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City Of Council Bluffs | Government | 474 | $140M | United States | SmartWave Technologies | SmartWave Capsula | Audio Video and Web Conferencing | 2019 | n/a | In 2019, City Of Council Bluffs implemented SmartWave Capsula, an Audio Video and Web Conferencing application. The implementation ran in parallel with SmartWave Technologies' BLink Community WiFi program, which deployed a multi phase citywide WiFi network using separate open and school SSIDs to extend student access to school applications and provide community broadband. SmartWave Capsula was provisioned to operate over the municipal multi phase WiFi fabric, leveraging SSID segmentation to align conferencing access with school and community user groups. The deployment configured core Audio Video and Web Conferencing capabilities, including real time audio and video, screen sharing, and session scheduling consistent with category norms, and user provisioning was aligned with SSID based access controls. Operational coverage emphasized citywide reach with specific focus on school access points and community nodes, supporting municipal departments responsible for education outreach and public services. Governance followed the multi phase rollout model of the BLink program, using phased provisioning and SSID based network controls to separate school and open community traffic. Use of SmartWave Capsula for education focused audio and video conferencing or municipal virtual services is inferred from SmartWave's network and video expertise and is not explicitly stated in the source. | |
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Hidalgo County | Government | 3300 | $316M | United States | SmartWave Technologies | SmartWave Capsula | Audio Video and Web Conferencing | 2020 | Insight Enterprises | In 2020, Hidalgo County implemented SmartWave Capsula as part of a countywide connectivity initiative, using the application in the Audio Video and Web Conferencing category alongside a large scale network deployment. The deployment was funded through CARES Act resources and included a SmartWave delivered 3,400 plus access point mesh Wi‑Fi broadband installation across Hidalgo County, Texas, to provide internet access for more than 35,000 residents. Insight Enterprises acted as the implementation partner for the SmartWave network rollout. SmartWave Capsula was provisioned to provide core audio and video conferencing capabilities, operating as an Audio Video and Web Conferencing platform for browser and endpoint sessions, session orchestration, and user access controls consistent with typical conferencing solutions. Configuration work focused on aligning Capsula session routing and quality controls with the mesh Wi‑Fi topology, and on enabling secure remote audio and video sessions for community endpoints and municipal sites. Operationally the Capsula deployment was integrated with the SmartWave mesh Wi‑Fi fabric to extend conferencing reach to public access points and community service locations across the county, supporting use cases such as telehealth audio and video visits and virtual community services. The role of Insight Enterprises was to coordinate deployment and system provisioning, while SmartWave delivered the network and application stack. Governance and rollout were executed at the county level with CARES funding oversight, prioritizing broadband access and public service connectivity across multiple sites. Use of SmartWave Capsula for telehealth and virtual community services is inferred from SmartWave's healthcare and audiovisual capabilities and the stated county aim to bridge the digital divide, and it aligns with the implemented network and conferencing architecture. | |
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San Jose McEnery Convention Center US | Leisure and Hospitality | 25 | $10M | United States | SmartWave Technologies | SmartWave Capsula | Audio Video and Web Conferencing | 2019 | n/a | In 2019, San Jose McEnery Convention Center implemented SmartWave Capsula for Audio Video and Web Conferencing to support large tech conferences and exhibitions in San Jose, California. The engagement focused on upgrading the venue's high-density network and event-grade wireless and video infrastructure to improve session reliability and support hybrid and virtual event formats. SmartWave Capsula was configured to provide on-site audio and video conferencing and virtual session delivery, using category-aligned capabilities such as session routing, conference room orchestration, and event streaming workflows. Configuration emphasized high-availability deployment patterns in primary meeting halls and exhibition spaces and instrumented AV routing to reduce contention during concurrent sessions. The Capsula deployment was delivered alongside the upgraded wireless and video infrastructure, creating a unified event AV stack where SmartWave Capsula operates on the venue network to manage in-room endpoints and virtual sessions. Operational coverage included event production and AV operations teams responsible for session scheduling, live support, and multi-track session coordination across conference halls. Governance and rollout centered on operational handoff to venue AV staff and standardizing workflows for session provisioning and incident escalation, enabling repeatable delivery for large conferences. Project documentation indicates the infrastructure upgrade improved reliability and contributed to increased event revenue, with SmartWave Capsula positioned as the Audio Video and Web Conferencing platform within the convention center technology stack. |
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