Edinburg, 78539, TX,
United States
Hidalgo County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hidalgo County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3300 Hidalgo County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hidalgo County has purchased the following applications: Insight CDCT for Application Hosting and Computing Services in 2020, Microsoft Azure Monitor for Application Performance Management in 2018, SmartWave Capsula for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hidalgo County is running and its propensity to invest more and deepen its relationship with Insight Enterprises , Rackspace Technology , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hidalgo County revenues, which have grown to $316.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hidalgo County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Insight Enterprises | Legacy | Insight CDCT | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | In 2020 Hidalgo County implemented Insight CDCT Application Hosting and Computing Services. The Insight Enterprises services team began a multiphased project in August 2020 that included planning, design, electrical remediation, and tower construction and installation, with each phase explicitly addressing the core and access network and the wireless network. The Insight CDCT deployment provided hosted compute and application hosting capabilities to support network control, access point management, and wireless mesh orchestration. Functional workstreams executed under the program included RF analysis, field site surveying, site electrical remediation, tower installation, and equipment commissioning. The resulting architecture is a multivendor network integrating Cisco, Palo Alto Networks, and Ruckus wireless mesh components into the hosted infrastructure, with Insight Enterprises coordinating design and installation. The solution combined Application Hosting and Computing Services with on‑site network elements to deliver core layer and access layer functions across surveyed county field sites. Operational governance followed a phased rollout model, sequencing planning, design, remediation, construction, and commissioning tasks to align county IT and network operations teams with field crews. Project governance emphasized staged acceptance and site commissioning workflows to manage electrical and tower build activities prior to full network activation. | |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SmartWave Technologies | Legacy | SmartWave Capsula | Audio Video and Web Conferencing | Collaboration | Insight Enterprises | 2020 | 2020 | In 2020, Hidalgo County implemented SmartWave Capsula as part of a countywide connectivity initiative, using the application in the Audio Video and Web Conferencing category alongside a large scale network deployment. The deployment was funded through CARES Act resources and included a SmartWave delivered 3,400 plus access point mesh Wi‑Fi broadband installation across Hidalgo County, Texas, to provide internet access for more than 35,000 residents. Insight Enterprises acted as the implementation partner for the SmartWave network rollout. SmartWave Capsula was provisioned to provide core audio and video conferencing capabilities, operating as an Audio Video and Web Conferencing platform for browser and endpoint sessions, session orchestration, and user access controls consistent with typical conferencing solutions. Configuration work focused on aligning Capsula session routing and quality controls with the mesh Wi‑Fi topology, and on enabling secure remote audio and video sessions for community endpoints and municipal sites. Operationally the Capsula deployment was integrated with the SmartWave mesh Wi‑Fi fabric to extend conferencing reach to public access points and community service locations across the county, supporting use cases such as telehealth audio and video visits and virtual community services. The role of Insight Enterprises was to coordinate deployment and system provisioning, while SmartWave delivered the network and application stack. Governance and rollout were executed at the county level with CARES funding oversight, prioritizing broadband access and public service connectivity across multiple sites. Use of SmartWave Capsula for telehealth and virtual community services is inferred from SmartWave's healthcare and audiovisual capabilities and the stated county aim to bridge the digital divide, and it aligns with the implemented network and conferencing architecture. | |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Citizen Engagement | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Critical Event Management | TRM |
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2019 | 2019 |
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