List of SocialHub Platform Customers
Ingolstadt, 85053,
Germany
Since 2010, our global team of researchers has been studying SocialHub Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SocialHub Platform for Social Media Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SocialHub Platform for Social Media Management include: Rossmann, a Germany based Retail organisation with 62000 employees and revenues of $13.00 billion, DB Regio Germany, a Germany based Transportation organisation with 42405 employees and revenues of $12.13 billion, S-Bahn Hamburg, a Germany based Transportation organisation with 1000 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using SocialHub Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SocialHub Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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DB Regio Germany | Transportation | 42405 | $12.1B | Germany | SocialHub | SocialHub Platform | Social Media Management | 2025 | n/a | In 2025, DB Regio Germany implemented the SocialHub Platform for social media community management and customer service. The SocialHub Platform is deployed as a Social Media Management solution to collect and process comments and questions from Facebook and Instagram, with imported comments governed by a 12 month deletion policy. The implementation is explicitly referenced in DB Regio's social media privacy information. Configuration centers on community management and customer service workflows, including message ingestion, tagging, moderation queues, and routing into regional CRM and customer dialog processes across DB Regio channels. Integrations include direct collection from Facebook and Instagram feeds into the SocialHub Platform, enabling centralized handling of inquiry and comment streams. Governance controls reflect the stated retention policy and privacy disclosures, and operational ownership aligns with DB Regio's regional customer service teams. | |
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Rossmann | Retail | 62000 | $13.0B | Germany | SocialHub | SocialHub Platform | Social Media Management | 2014 | n/a | In 2014 Rossmann deployed the SocialHub Platform for Social Media Management to centralize community management and customer service across Germany. The implementation targeted marketing and CRM teams, consolidating social inboxes and editorial scheduling into a single application footprint for national operations. The SocialHub Platform was configured to support core Social Media Management workflows, using inferred module alignment with Inbox, Content Planner, and Analytics to manage incoming customer messages, schedule and approve cross-channel content, and monitor sentiment. Configuration work emphasized shared queues, role based access for social agents and marketers, and content calendar governance to coordinate campaign and service responses. Architecturally the deployment operates as a centralized social inbox and content orchestration instance supporting regional sites across Germany, enabling unified message routing and consolidated conversation history for customer service agents. Integrations were not specified in source materials, therefore the narrative focuses on platform capabilities common to Social Media Management solutions such as queueing, tagging, and analytics driven sentiment monitoring. Governance shifted toward centralized social inbox ownership and standardized response workflows, with process changes that connected marketing editorial planning to customer service operations. Reported outcomes from the implementation include improved response times and improved coordination between teams, driven by the SocialHub Platform’s centralized inbox, scheduling and sentiment monitoring capabilities. | |
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S-Bahn Hamburg | Transportation | 1000 | $300M | Germany | SocialHub | SocialHub Platform | Social Media Management | 2022 | n/a | In 2022, S-Bahn Hamburg implemented the SocialHub Platform for Social Media Management. The SocialHub Platform is used across Germany to manage social media community interaction and customer dialogue, processing comments and questions across public channels. Operational scope centers on S-Bahn Hamburg's social media and customer dialogue teams, who handle intake of user comments and channel responses as described in the company privacy notice. The deployment relies on the SocialHub Platform Inbox and Community Management modules to centralize message intake, standardize moderation workflows, and coordinate response assignments and escalation. Configuration emphasizes moderation workflows, content tagging and response coordination to support community moderation and customer service processes, with governance practices aligned to handle public comment processing and privacy disclosure obligations. |
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