List of SOFTBillPay Customers
Mountain Home, 72653-3811, AR,
United States
Since 2010, our global team of researchers has been studying SOFTBillPay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SOFTBillPay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SOFTBillPay for Payment Processing include: City of Berryville United States, a United States based Government organisation with 60 employees and revenues of $6.0 million, Town of New Llano, LA, a United States based Government organisation with 20 employees and revenues of $2.0 million, Silver Springs Mutual Water Co, a United States based Utilities organisation with 10 employees and revenues of $1.0 million, Brownsville Kentucky, a United States based Government organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SOFTBillPay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SOFTBillPay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brownsville Kentucky | Government | 10 | $1M | United States | InteData Systems | SOFTBillPay | Payment Processing | 2017 | n/a |
In 2017, Brownsville Kentucky deployed SOFTBillPay in a Payment Processing role to enable online utility bill payments. The municipal online payments page links customers to the vendor's SOFTtelPay payment portal, and SOFTBillPay usage is inferred from those public links. The implementation supports finance and payment processing functions and provides 24/7 customer self-service for registered account holders. This approach centralizes bill presentment and payment capture through the vendor portal while keeping the city website as the public entry point.
Operational coverage focuses on the city's water and sewer utility billing processed by the finance department, with registered customers able to view bills and remit payments online. Architecturally the deployment follows a portal redirection model where the city publishes payment links to the SOFTtelPay service operated by InteData Systems, preserving municipal front-end navigation while delegating transaction processing. The regional deployment within Kentucky reduced in-office payment traffic and enabled continuous online access to account information and payments, prompting a shift in transactional workflow toward self-service.
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City of Berryville United States | Government | 60 | $6M | United States | InteData Systems | SOFTBillPay | Payment Processing | 2019 | n/a |
In 2019 City of Berryville United States implemented SOFTBillPay for the Berryville Water Department to provide online bill presentment and customer payments. The deployment leverages the vendor SOFTtelPay/BillPay portal and is categorized under Payment Processing, aiming to streamline finance and payment processing while reducing walk ins and mailed payments. The implementation is regional, serving residents and billing operations in Arkansas United States.
City of Berryville United States uses SOFTBillPay in the Payment Processing category for water billing and customer payment collection, with configuration focused on online bill presentment, customer portal payment acceptance, and convenience fee backed remote payments. The setup includes typical Payment Processing workflows for electronic payment capture, customer account lookup, and online receipt issuance, and it integrates the vendor portal with the citys public payment web page. SOFTBillPay is referenced in city documentation and vendor testimony as the payment conduit for remote transactions.
Operationally the solution centralized online payment intake for the Water Department and altered cashiering and mail processing workflows to favor digital channels. Rollout was scoped to municipal water billing and targeted resident self service, with governance aligning the finance function to online reconciliation and fee handling procedures. The implementation produced increased online payment adoption and enabled convenience fee backed remote payments for customers, reducing demand for in person and mailed payment handling.
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Silver Springs Mutual Water Co | Utilities | 10 | $1M | United States | InteData Systems | SOFTBillPay | Payment Processing | 2018 | n/a |
In 2018, Silver Springs Mutual Water Co implemented SOFTBillPay from InteData Systems for Payment Processing of customer utility payments in Nevada, United States, an inference grounded in the company FAQ which explicitly references the vendor's SOFTtelPay payment service. The public documentation shows the service delivers online and phone payment channels, requires an ID code to apply payments to customer accounts, and applies a modest convenience fee for card and phone transactions.
Functionally, the SOFTBillPay implementation is aligned with standard Payment Processing capabilities, providing an online payment portal and a phone based payment flow, card acceptance and fee calculation, and customer account referencing via an ID code to reconcile payments against utility billing records. Configuration emphasis is on customer facing payment entry, payment routing and fee disclosure rather than broad enterprise financial modules.
Operational coverage is localized to the utility billing and customer service functions that support the Silver Springs Mutual Water Company service area in Nevada, with online and phone channels serving the local community. Governance changes referenced in public materials focus on public guidance for payment methods, customer ID validation at the point of payment, and disclosure of convenience fees, reflecting a scaled implementation appropriate for a small utility operator.
The implementation as described in the FAQ indicates improved payment convenience for the local community through online and phone payment options and explicit fee handling for card and phone transactions, with no internal outcome metrics disclosed in the source material.
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Government | 20 | $2M | United States | InteData Systems | SOFTBillPay | Payment Processing | 2020 | n/a |
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