List of SoftExpert ERM Customers
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Since 2010, our global team of researchers has been studying SoftExpert ERM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoftExpert ERM for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoftExpert ERM for Risk Management include: Medway Portugal, a Portugal based Transportation organisation with 700 employees and revenues of $110.0 million, Banco Semear Brazil, a Brazil based Banking and Financial Services organisation with 300 employees and revenues of $80.0 million, Bairesdev, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SoftExpert ERM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bairesdev | Professional Services | 10 | $1M | United States | SoftExpert Software | SoftExpert ERM | Risk Management | 2023 | n/a |
In 2023, BairesDev began implementing SoftExpert ERM as part of a broader SoftExpert Suite rollout to consolidate processes including HR hiring and contract management. The implementation explicitly targeted Risk Management capabilities aligned to ISO 27001 to strengthen information security and enterprise risk practices across its US and global operations.
SoftExpert ERM was configured to support risk identification, assessment and control tracking workflows consistent with Risk Management practices, and it was used to centralize policy management and incident escalation processes. Configuration extended to embed risk controls into HR hiring and contract management workflows to ensure documentation, approvals and compliance traces were captured within the same platform.
The program started in February 2023 and by Q3 2024 BairesDev reported more than $1M in savings and a 1000% return on investment. Operational coverage includes US and global teams, with impacted business functions including HR, contracts, information security and enterprise risk management, and governance processes updated to reflect ISO 27001 aligned controls and risk workflows.
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Banco Semear Brazil | Banking and Financial Services | 300 | $80M | Brazil | SoftExpert Software | SoftExpert ERM | Risk Management | 2020 | n/a |
In 2020, Banco Semear Brazil implemented SoftExpert ERM to centralize governance and strengthen risk assessment across its operations. The deployment targeted Risk Management within Financial Services process areas across Brazil, explicitly addressing risk assessment, audit, document management and process management functions.
SoftExpert ERM was configured to automate accounts payable and legal demand workflows while consolidating document control and process orchestration for compliance and audit teams. Configuration emphasized GRC and ERM capability sets to support formal risk assessment workflows, policy management and audit trail requirements.
Operational coverage included finance, legal, compliance and internal audit departments across Banco Semear Brazil, with the system serving as the primary platform for governance and process execution in the bank s Brazil footprint. No external system integrations are described in the source, the implementation is characterized by centralized application-driven process control rather than point to point integration detail.
Governance and workflow changes included centralized approval flows and automated notifications to reduce manual handling. The customer reported a 75 percent reduction in print volume, a 60 percent reduction in email volume and an approximate 30 percent improvement in response times as effects of the rollout.
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Medway Portugal | Transportation | 700 | $110M | Portugal | SoftExpert Software | SoftExpert ERM | Risk Management | 2021 | n/a |
In 2021, Medway Portugal deployed SoftExpert ERM as part of a broader SoftExpert Suite implementation to digitalize document, safety and IT risk processes. SoftExpert ERM in the Risk Management category was positioned to centralize process governance and risk workflows across the organization.
The 18 month implementation centralized Finance, HR, IT, Operations and Quality processes in Portugal, consolidating document controls and safety risk procedures into a common platform. The project explicitly used SoftExpert's Risk module for IT risk identification, control definition and semiannual reviews, and embedded those risk workflows into operational and quality routines.
Operational outcomes reported by Medway include annual savings of approximately €80k to €100k and elimination of approximately 500,000 printed documents per year. SoftExpert ERM provided a single risk management environment linking IT risk identification and control review cadence to enterprise governance and process ownership in Portugal.
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