List of SolarWinds Backup Customers
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Since 2010, our global team of researchers has been studying SolarWinds Backup customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SolarWinds Backup for Backup as a Service (BaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SolarWinds Backup for Backup as a Service (BaaS) include: WW Works, a Canada based Professional Services organisation with 160 employees and revenues of $30.0 million, Traction IT, a Australia based Professional Services organisation with 60 employees and revenues of $11.0 million, Gemini-Cfo, a United States based Professional Services organisation with 12 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using SolarWinds Backup, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SolarWinds Backup customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Gemini-Cfo | Professional Services | 12 | $1M | United States | Solarwinds | SolarWinds Backup | Backup as a Service (BaaS) | 2018 | n/a |
In 2018, Gemini-Cfo implemented SolarWinds Backup, a Backup as a Service (BaaS) solution. The deployment at CFO Network in North Little Rock, Arkansas was targeted to protect the physical and virtual servers that support the companys finance and accounting services across the United States.
Configuration focused on server-level and file-level backup capabilities, as indicated in the vendor announcement, and aligned with standard BaaS operational workflows such as scheduled backups, retention controls, and documented restore procedures. SolarWinds Backup was operated by the companys IT and operations function to capture system and file data from on-premises servers, with cloud-first backup architecture referenced in the vendor release guiding data movement and retention.
Governance and operational ownership were centered on the CFO Network IT team, with rollout scoped to the finance and accounting workload footprint in the United States. The vendor press release reports faster, more reliable backups and quicker restores after deployment, outcomes that were cited by the customer following implementation of SolarWinds Backup.
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Traction IT | Professional Services | 60 | $11M | Australia | Solarwinds | SolarWinds Backup | Backup as a Service (BaaS) | 2021 | n/a |
In 2021, Traction IT deployed SolarWinds Backup to deliver Backup as a Service (BaaS) for its managed services customers in Australia. The implementation provisioned protection for customer servers and endpoints from Traction IT's Melbourne operations, positioning SolarWinds Backup as the central backup platform for client estates.
SolarWinds Backup was configured with agent based endpoint backup, server backup, a centralized management console, retention policy controls, and scheduled backup orchestration to increase restore point density. Configuration emphasized longer retention windows and more frequent restore points than the image based approach previously used, aligning with standard backup and disaster recovery workflows for client accounts. The implementation narrative maps the functional capabilities of the referenced N able backup solution to SolarWinds Backup for backup orchestration, retention management, and restore procedures.
Operational scope covered backup administration across Traction IT client environments in Australia, with governance updates to standardize retention policies and restore workflows at the MSP level. The deployment reduced administrative time and enabled longer retention and additional restore points for Traction IT customers, outcomes explicitly reported by the MSP. Management practices focused on centralized backup administration and automated restore procedures to support ongoing backup and disaster recovery operations.
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WW Works | Professional Services | 160 | $30M | Canada | Solarwinds | SolarWinds Backup | Backup as a Service (BaaS) | 2015 | n/a |
In 2015, WW Works deployed SolarWinds Backup using Cove Data Protection from N-able, applying a Backup as a Service (BaaS) approach to its MSP data protection offerings in Ontario, Canada. The deployment consolidated fragmented backup tooling into a centralized management plane, providing a single pane of glass for backup orchestration across customer environments managed by the MSP.
The implementation aligned with typical Backup as a Service (BaaS) capabilities, including agent-based backups, centralized scheduling and policy management, unified monitoring and alerting, and orchestration of recovery workflows. SolarWinds Backup was configured to standardize backup policy templates, automate backup windows and retention settings, and centralize restore operations to simplify operational runbooks for technicians.
Operational coverage explicitly targeted WW Works MSP and customer environments across Canada, bringing multiple customer estates under a single backup control plane. There are no named third party integrations documented in the source, the focus was on centralizing backup management and visibility for the MSP.
Governance and process changes concentrated on centralized policy enforcement and a predictable pricing model for backup services, as reported in the case study. Reported outcomes from the deployment included a single pane of glass for backups, predictable pricing, and faster recoveries across customer environments, and SolarWinds Backup is referenced in this record as the product lineage for the Cove Data Protection implementation.
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