List of Spherexx Help Desk Customers
Tulsa, 74133-5332, OK,
United States
Since 2010, our global team of researchers has been studying Spherexx Help Desk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Spherexx Help Desk for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Spherexx Help Desk for IT Service Management include: Lincoln Property Company, a United States based Construction and Real Estate organisation with 3500 employees and revenues of $1.70 billion, City Club Apartments, a United States based Construction and Real Estate organisation with 300 employees and revenues of $150.0 million, Sandalwood Management, a United States based Construction and Real Estate organisation with 100 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Spherexx Help Desk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Club Apartments | Construction and Real Estate | 300 | $150M | United States | Spherexx.com | Spherexx Help Desk | IT Service Management | 2017 | n/a |
In 2017, City Club Apartments implemented Spherexx Help Desk, a custom web based Help Desk categorized as IT Service Management. The deployment was developed by Spherexx.com to streamline IT and operational ticketing across accounting, software and hardware, and training workflows.
The Spherexx Help Desk was configured with centralized dashboards and reporting capabilities to provide visibility into issue resolution and response tracking. The Help Desk is deployed alongside Spherexx leasing and CRM and SweetSpot Dashboard solutions across U.S. properties, enabling consolidated operational oversight between property management and IT support.
Operational scope covered IT and operations teams, supporting ticket intake routing, categorization and escalation for accounting, software and hardware, and training requests. Governance adjustments focused on centralized monitoring and standardized reporting processes to improve visibility and response tracking for operational issues.
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Lincoln Property Company | Construction and Real Estate | 3500 | $1.7B | United States | Spherexx.com | Spherexx Help Desk | IT Service Management | 2011 | n/a |
In 2011, Lincoln Property Company implemented Spherexx Help Desk in its Southern California region, an inference drawn from Spherexx's documented ILoveLeasing CRM deployment supporting leasing and prospect analytics. The activity aligns with the IT Service Management category and reflects Spherexx provision of CRM and operational tooling to support leasing operations, lead tracking and marketing source attribution. Implementation scope is regional, concentrating on Southern California property management and leasing teams.
The inferred Spherexx Help Desk deployment would provide standard IT Service Management capabilities such as ticketing and incident tracking, service request workflows and reporting to stabilize follow up consistency for leasing and marketing teams. Integrations are not explicitly documented in the source, however workflow orchestration and data handoffs between CRM and help desk tooling are consistent with the vendor's CRM and operational footprint. Governance and workflow alignment are inferred to focus on standardizing ticket lifecycle, response procedures and escalation paths within leasing operations.
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Sandalwood Management | Construction and Real Estate | 100 | $25M | United States | Spherexx.com | Spherexx Help Desk | IT Service Management | 2012 | n/a |
In 2012, Sandalwood Management rolled out Spherexx ILoveLeasing CRM across its multi-family portfolio in the United States and Canada. The CRM deployment centralized prospect engagement, reporting, and marketing performance analytics, and Spherexx Help Desk is likely to have been included within the same Spherexx suite to provide IT Service Management capabilities that support operational ticketing and resident service requests.
Spherexx Help Desk, categorized as IT Service Management, would align with standard ticketing, incident and request tracking, status workflows, and resident communication logging to support property operations and maintenance workflows. Configuration and module emphasis in this context likely included tenant-facing intake channels, automated routing to property teams, case lifecycle tracking, and unified case records linked to prospect and resident profiles managed in Spherexx ILoveLeasing CRM.
Operational scope for the overall Spherexx rollout covered Sandalwood Management’s U.S. and Canadian properties, impacting leasing, resident services, and property operations teams. Governance and reporting consolidation from the ILoveLeasing CRM rollout shaped operational reporting practices, enabling centralized dashboards and consolidated audit trails for prospect and resident interactions, while the inferred Spherexx Help Desk would extend those workflows into service request handling and day-to-day operational ticketing.
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