List of Spot Metrics mOS CRM Customers
Rio de Janeiro, 22011-060,
Brazil
Since 2010, our global team of researchers has been studying Spot Metrics mOS CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Spot Metrics mOS CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Spot Metrics mOS CRM for CRM include: JHSF Participacoes, a Brazil based Construction and Real Estate organisation with 3578 employees and revenues of $374.7 million, Morena Rosa, a Brazil based Retail organisation with 2300 employees and revenues of $120.0 million, Soul Malls Brazil, a Brazil based Construction and Real Estate organisation with 120 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Spot Metrics mOS CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Spot Metrics mOS CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JHSF Participacoes | Construction and Real Estate | 3578 | $375M | Brazil | Spot Metrics | Spot Metrics mOS CRM | CRM | 2022 | n/a |
In 2022, JHSF Participacoes implemented Spot Metrics mOS CRM to support CRM, loyalty and customer experience initiatives across its shopping and retail businesses in Brazil. Spot Metrics lists JHSF as a customer using Spot Metrics mOS CRM, and the deployment is positioned to centralize customer profiles and loyalty program workflows across the company portfolio.
Public materials do not enumerate the specific mOS CRM modules in use, therefore module usage such as loyalty, campaign and customer data integration is inferred from Spot Metrics' shopping and retail solution descriptions. The implementation narrative centers on customer profile consolidation, loyalty management, campaign orchestration, and customer experience tracking, with configuration patterns aligned to segment-based marketing and automated campaign workflows common to CRM platforms.
Operational coverage is described at the shopping center and retail business level within Brazil, affecting marketing, guest services and store operations. Governance elements implied by the listing include centralization of customer data and standardized campaign processes to support consistent loyalty and CX operations across sites, while explicit rollout sequencing, integrations with specific systems, and measured outcomes are not disclosed in public sources.
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Morena Rosa | Retail | 2300 | $120M | Brazil | Spot Metrics | Spot Metrics mOS CRM | CRM | 2021 | n/a |
In 2021, Morena Rosa implemented Spot Metrics mOS CRM to strengthen omnichannel CRM and campaign and journey management for its retail and franchise operations in Brazil. The initiative centralized customer engagement strategy and aimed to unify campaign orchestration across physical stores and digital channels. Implementation encompassed retail headquarters and the franchise network, aligning marketing and store-level CRM workflows.
The deployment configured core modules of Spot Metrics mOS CRM including campaigns, journeys and contact management, enabling centralized customer profiles and orchestration of cross-channel campaign workflows. Operational coverage included marketing, CRM operations and store and franchise customer service, with governance focused on standardized campaign templates and a staged rollout to franchise partners to accelerate adoption. According to vendor testimony, the program resulted in faster adoption, improved engagement and higher conversion rates.
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Soul Malls Brazil | Construction and Real Estate | 120 | $10M | Brazil | Spot Metrics | Spot Metrics mOS CRM | CRM | 2020 | n/a |
In 2020, Soul Malls Brazil implemented Spot Metrics mOS CRM to centralize shopping-center CRM and marketing operations across its Brazil portfolio. The deployment placed Spot Metrics mOS CRM at the center of customer data consolidation for tenant and visitor engagement, establishing a single CRM source of truth for marketing and operations teams.
Module usage includes CRM for shopping operations, campaign management and analytics, aligned with Spot Metrics' shopping-focused capabilities. Configuration emphasized customer profile consolidation, audience segmentation and promotion orchestration, with analytics functionality used to inform targeted promotions and tenant communications.
Operational coverage spans marketing, center operations and tenant relationship activities across Soul Malls Brazil properties, with program-level governance to standardize campaign workflows and customer data handling. The implementation supports centralized data governance, consolidated campaign orchestration and improved tenant and visitor engagement through targeted promotions driven by the Spot Metrics mOS CRM.
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