List of Square Loyalty Customers
San Francisco, 94103, CA,
United States
Since 2010, our global team of researchers has been studying Square Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Square Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Square Loyalty for Customer Loyalty include: Juice Press, a United States based Consumer Packaged Goods organisation with 800 employees and revenues of $100.0 million, Plant Therapy, a United States based Consumer Packaged Goods organisation with 78 employees and revenues of $35.0 million, Dig Gardens, a United States based Retail organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Square Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Square Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Dig Gardens | Retail | 20 | $3M | United States | Block, Inc. | Square Loyalty | Customer Loyalty | 2025 | n/a | In 2025, Dig Gardens implemented Square Loyalty to formalize customer retention and repeat purchase workflows. Dig Gardens deployed Square Loyalty as its Customer Loyalty application to support retail CRM, customer communications, and repeat sales across its Santa Cruz operations. The implementation uses Square Loyalty within the broader Block, Inc. Square ecosystem and is configured in tandem with Square Marketing, with a stated WooCommerce integration handling online storefront connectivity. Functional modules in active use include loyalty enrollment and points tracking at point of sale, customer communication automation through Square Marketing, and the WooCommerce integration to synchronize online customer activity and inventory states with in-store systems. The narrative explicitly cites online to in-store inventory sync as part of the operational architecture. Operational coverage targets regional marketing and retail CRM workflows, with loyalty members used as the primary audience for segmented campaigns and automated messaging. Governance and process changes centered on consolidating customer records between Square Loyalty and WooCommerce, standardizing enrollment at checkout, and routing loyalty triggered communications through Square Marketing. These changes enabled coordinated online and in-store campaign execution and inventory-aware promotions. Outcomes reported in the Square case study are explicit, loyalty members accounted for 80 percent of sales in 2025 so far, demonstrating the centrality of Square Loyalty to Dig Gardens retail operations. The implementation positions Square Loyalty as the core Customer Loyalty layer that connects POS based retention mechanics, regional marketing programs, and WooCommerce driven e commerce fulfillment and inventory synchronization. | |
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Juice Press | Consumer Packaged Goods | 800 | $100M | United States | Block, Inc. | Square Loyalty | Customer Loyalty | 2020 | GoParrot | In 2020, Juice Press implemented Square Loyalty, a Block, Inc. application, as a centralized Customer Loyalty solution across its retail footprint. The deployment was executed with GoParrot as the integration partner and formed part of a broader customer engagement and data strategy for CRM and marketing spanning 85 locations. Square Loyalty was configured to manage enrollment and rewards orchestration, supporting campaign segmentation and customer engagement workflows typical of Customer Loyalty platforms. GoParrot delivered the integration work that connected Square Loyalty into Juice Press operational processes and data flows, enabling enrollment management and loyalty record synchronization across customer engagement and marketing systems. Rollout governance centered on retail and marketing operational adoption across all 85 locations, with program metrics tracked centrally as part of CRM and marketing analytics. The Square case study documents that at the start of 2020, 23% of customers were enrolled, and the loyalty program grew to represent 55% of annual revenue, with GoParrot explicitly cited as the integration partner. | |
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Plant Therapy | Consumer Packaged Goods | 78 | $35M | United States | Block, Inc. | Square Loyalty | Customer Loyalty | 2022 | n/a | In 2022 Plant Therapy adopted Square Loyalty to operate a phone-number-based rewards program, implementing Square Loyalty as its Customer Loyalty platform to support CRM and marketing functions. The deployment targeted member enrollment at checkout and program-driven email promotions managed through Square Marketing. The implementation configured phone-number-based enrollment, transaction-linked accrual and redemption rules, and real-time member validation at point of sale. Functional capabilities implemented included the loyalty enrollment flow, rewards earning and redemption logic, and customer segmentation feeding marketing outreach. Square Loyalty was integrated with Square POS and Square Marketing to connect in-store transactions to promotional email campaigns and the brand CRM, enabling transaction-triggered communications and campaign targeting. Operational coverage focused on retail checkout workflows and marketing campaign orchestration, aligning sales transactions with member records to drive repeat visits. Governance centered on linking loyalty enrollment and transactional data into marketing workflows, with rollout activities oriented around in-store cashier flows and email promotion pipelines. Outcomes reported in the Square case study include over 8,000 enrolled customers and that in 2022 loyalty members spent more than double per transaction compared with non-loyalty customers. |
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