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List of Square Loyalty Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Dig Gardens Retail 20 $3M United States Block, Inc. Square Loyalty Customer Loyalty 2025 n/a In 2025, Dig Gardens implemented Square Loyalty to formalize customer retention and repeat purchase workflows. Dig Gardens deployed Square Loyalty as its Customer Loyalty application to support retail CRM, customer communications, and repeat sales across its Santa Cruz operations. The implementation uses Square Loyalty within the broader Block, Inc. Square ecosystem and is configured in tandem with Square Marketing, with a stated WooCommerce integration handling online storefront connectivity. Functional modules in active use include loyalty enrollment and points tracking at point of sale, customer communication automation through Square Marketing, and the WooCommerce integration to synchronize online customer activity and inventory states with in-store systems. The narrative explicitly cites online to in-store inventory sync as part of the operational architecture. Operational coverage targets regional marketing and retail CRM workflows, with loyalty members used as the primary audience for segmented campaigns and automated messaging. Governance and process changes centered on consolidating customer records between Square Loyalty and WooCommerce, standardizing enrollment at checkout, and routing loyalty triggered communications through Square Marketing. These changes enabled coordinated online and in-store campaign execution and inventory-aware promotions. Outcomes reported in the Square case study are explicit, loyalty members accounted for 80 percent of sales in 2025 so far, demonstrating the centrality of Square Loyalty to Dig Gardens retail operations. The implementation positions Square Loyalty as the core Customer Loyalty layer that connects POS based retention mechanics, regional marketing programs, and WooCommerce driven e commerce fulfillment and inventory synchronization.
Juice Press Consumer Packaged Goods 800 $100M United States Block, Inc. Square Loyalty Customer Loyalty 2020 GoParrot In 2020, Juice Press implemented Square Loyalty, a Block, Inc. application, as a centralized Customer Loyalty solution across its retail footprint. The deployment was executed with GoParrot as the integration partner and formed part of a broader customer engagement and data strategy for CRM and marketing spanning 85 locations. Square Loyalty was configured to manage enrollment and rewards orchestration, supporting campaign segmentation and customer engagement workflows typical of Customer Loyalty platforms. GoParrot delivered the integration work that connected Square Loyalty into Juice Press operational processes and data flows, enabling enrollment management and loyalty record synchronization across customer engagement and marketing systems. Rollout governance centered on retail and marketing operational adoption across all 85 locations, with program metrics tracked centrally as part of CRM and marketing analytics. The Square case study documents that at the start of 2020, 23% of customers were enrolled, and the loyalty program grew to represent 55% of annual revenue, with GoParrot explicitly cited as the integration partner.
Plant Therapy Consumer Packaged Goods 78 $35M United States Block, Inc. Square Loyalty Customer Loyalty 2022 n/a In 2022 Plant Therapy adopted Square Loyalty to operate a phone-number-based rewards program, implementing Square Loyalty as its Customer Loyalty platform to support CRM and marketing functions. The deployment targeted member enrollment at checkout and program-driven email promotions managed through Square Marketing. The implementation configured phone-number-based enrollment, transaction-linked accrual and redemption rules, and real-time member validation at point of sale. Functional capabilities implemented included the loyalty enrollment flow, rewards earning and redemption logic, and customer segmentation feeding marketing outreach. Square Loyalty was integrated with Square POS and Square Marketing to connect in-store transactions to promotional email campaigns and the brand CRM, enabling transaction-triggered communications and campaign targeting. Operational coverage focused on retail checkout workflows and marketing campaign orchestration, aligning sales transactions with member records to drive repeat visits. Governance centered on linking loyalty enrollment and transactional data into marketing workflows, with rollout activities oriented around in-store cashier flows and email promotion pipelines. Outcomes reported in the Square case study include over 8,000 enrolled customers and that in 2022 loyalty members spent more than double per transaction compared with non-loyalty customers.
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FAQ - APPS RUN THE WORLD Square Loyalty Coverage

Square Loyalty is a Customer Loyalty solution from Block, Inc..

Companies worldwide use Square Loyalty, from small firms to large enterprises across 21+ industries.

Organizations such as Juice Press, Plant Therapy and Dig Gardens are recorded users of Square Loyalty for Customer Loyalty.

Companies using Square Loyalty are most concentrated in Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.

Companies using Square Loyalty are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Square Loyalty across Americas, EMEA, and APAC.

Companies using Square Loyalty range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Square Loyalty include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Square Loyalty customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.