New York, 10003, NY,
United States
Juice Press Technographics
Juice Press Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Juice Press and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Juice Press employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Juice Press has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2013, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Juice Press is running and its propensity to invest more and deepen its relationship with Microsoft , Block, Inc. , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Juice Press revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Juice Press intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Juice Press Tech Stack and Enterprise Applications
Juice Press ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Juice Press implemented Microsoft Dynamics NAV for ERP Financial functions to support store level and corporate accounting operations. The Microsoft Dynamics NAV deployment centralized invoice entry, daily sales compilation and weekly cash over/short reporting by location and employee, producing management deliverables for company leadership. This implementation positioned Microsoft Dynamics NAV as the core ERP Financial application for Finance and Accounting business functions.
Configuration focused on core general ledger workflows, accounts receivable and accounts payable processing, month end closing routines and reconciliations. Operational tasks executed in the system included preparing and reviewing reconciliations, journal entries and accruals, creating footnote disclosures for monthly financial statements, analyzing product mix by month and compiling delivery sales and cash receipts reconciliations. Invoice entry and ad hoc reporting workflows were instrumented to support the CFO and Controller during month end financial reporting.
Microsoft Dynamics NAV was used alongside the Company’s accounting programs Brink and Crunchtime to generate ad hoc reports and unify store sales data. The accounting processes reconciled delivery sales and cash receipts originating from Seamless and Grubhub and incorporated bank and credit card reconciliations to align point of sale and payment data with the general ledger. Operational coverage spanned store level sales by location and employee and corporate finance consolidation for company management reporting.
Governance centered on supporting the CFO and Controller with month end close controls, weekly cash over/short review and standardized reconciliations to feed quarterly compilations and year end audit procedures. The accounting team used Microsoft Dynamics NAV outputs to assist with a New York State Sales and Use Tax Audit and to support external auditors during quarterly and year end work. Processes emphasized consistent reconciliations of sales by store and delivery channel to maintain financial statement disclosure accuracy.
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Payment Processing | ERP |
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2020 | 2020 |
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Juice Press HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Juice Press implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS deployment is configured on Juice Press's public careers site to capture applications and publish job postings, centralizing applicant intake for recruiting activity.
The deployment leverages Greenhouse ATS cloud-hosted architecture to run standard recruiting workflows, including requisition creation, job posting management, candidate profile tracking, interview orchestration, offer tracking, and hiring pipeline visibility. Greenhouse ATS is configured to provide structured interview kits and candidate stage progression aligned with recruiting processes.
Operational coverage centers on corporate human resources and store-level recruiting across the Juice Press U.S. footprint, with recruiter and hiring manager roles provisioned inside the system. Governance focuses on role-based access controls, standardized pipeline stages, and interview scorecards to enforce consistent hiring workflows and candidate evaluation.
Integration is primarily with the company website careers page to route applicants into Greenhouse ATS, and the implementation emphasizes configuration-driven workflows and centralized applicant data to support ongoing talent acquisition operations.
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Core HR | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Juice Press AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Juice Press implemented Salesforce Chat formerly Salesforce Live Agent on its public website. The deployment is an instance of Chatbots and Conversational AI and was provisioned to provide real-time web chat engagement for customer-facing inquiries and online ordering support.
The implementation uses a web-embedded chat widget and standard Salesforce Chat capabilities such as queue-based routing, agent console handling, pre-chat data capture, canned responses, and transcript capture to support synchronous interactions. Operational coverage centers on customer service and e-commerce front-line functions, with configuration focused on routing rules and agent presence management to align web traffic with support staff. Governance changes included establishing chat handling workflows, escalation paths, and agent staffing protocols to operationalize live chat as a persistent customer contact channel.
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Juice Press Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Juice Press Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2012 | 2012 |
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Juice Press eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Juice Press CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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Juice Press IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Juice Press
Apps Being Evaluated by Juice Press Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-16 | Juice Press | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |