List of SS&C CAPS Customers

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Blue Cross & Blue Shield of Vermont	Insurance	415	$940M	United States	SS&C Technologies	SS&C CAPS	Core Admin Processing System	2008	n/a	In 2008 Blue Cross & Blue Shield of Vermont initiated an implementation of SS&C CAPS as its Core Admin Processing System, selecting SS&C PowerMHS to modernize core administrative processing beginning that year with an estimated go live in 2009. The program targeted member enrollment, claims and related operational systems to increase scalability and control across the organization in the United States. Module usage mapped to the Core Admin Processing System category included member enrollment and claims processing capabilities, with supporting operational modules inferred from SS&C product records and aligned to standard CAPS functional workflows. The SS&C CAPS deployment emphasized configuration of enrollment and adjudication workflows and the stabilization of data feeds for core admin operations. Operational coverage focused on payer administration functions within the insurer, centering on member services, claims operations and adjacent back office processing in the United States. No implementation partner is specified in the source, and no specific external system integrations are documented in the available record, so integrations are not reported here. Governance efforts aligned with the initiative prioritized centralized administration and process control for core benefits administration, reflecting the stated objective to increase scalability and control. The narrative reflects documented selection and scope information only, with module mapping inferred from SS&C product records.
Centene	Healthcare	60500	$163.1B	United States	SS&C Technologies	SS&C CAPS	Core Admin Processing System	2002	n/a	In 2002 Centene implemented SS&C AMISYS Advance, treated as part of SS&C CAPS, to modernize its payer Core Admin Processing System in the United States. The program began in 2002 with a go-live estimated in 2003, targeting claims processing, enrollment and member administration to improve scalability and operations. The implementation mapped AMISYS Advance capabilities into the SS&C CAPS product family and concentrated on core modules including claims adjudication, enrollment processing and member administration, alongside configuration for transaction processing and workflow automation consistent with Core Admin Processing System functionality. Workstreams included rule configuration for adjudication, member data management, batch and real-time processing controls, and operational procedure definition for payer operations and IT support. Rollout was structured as a US focused, phased deployment with governance driven by payer operations and IT change control, and operational ownership aligned to claims and enrollment teams. Module mapping and scope were inferred from vendor product listings, and the explicit objective was modernization to deliver improved scalability and more efficient operations.
Cigna Healthcare	Insurance	71295	$244.4B	United States	SS&C Technologies	SS&C CAPS	Core Admin Processing System	2002	n/a	In 2002, Cigna deployed SS&C CAPS as a Core Admin Processing System to support payer operations in the United States. The go-live is recorded in 2002 and the implementation is represented by SS&C PowerMHS mapped into SS&C CAPS product set according to vendor records. This deployment targeted enterprise insurance administration functions across Cigna's claims and member administration teams, aligning the application with payer operations rather than point solutions. The implementation included standard Core Admin Processing System capabilities inferred from SS&C PowerMHS product mapping, including claims adjudication workflows, member enrollment and eligibility processing, benefit configuration and rules, and provider directory and contract management. Configuration work focused on claims processing logic, benefit tables, eligibility rules, and batch processing schedules, with inferred automation around adjudication routing and paid claim lifecycle orchestration consistent with core admin platforms. Integrations were implemented to interface SS&C PowerMHS with Cigna’s existing operational platforms in the United States, with vendor records indicating connector and data exchange patterns for member and claims feeds. Operational coverage emphasized payer operations, specifically claims and membership administration, and the deployment used CAPS as the central processing engine for those business functions. Module mapping and implementation details are recorded against SS&C vendor records, and governance centered on configuration control and operational handoff to claims and membership teams following the 2002 cutover.

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

Insight

Insight Source

Blue Cross & Blue Shield of Vermont

Insurance

415

$940M

United States

SS&C Technologies

SS&C CAPS

Core Admin Processing System

2008

n/a

In 2008 Blue Cross & Blue Shield of Vermont initiated an implementation of SS&C CAPS as its Core Admin Processing System, selecting SS&C PowerMHS to modernize core administrative processing beginning that year with an estimated go live in 2009. The program targeted member enrollment, claims and related operational systems to increase scalability and control across the organization in the United States. Module usage mapped to the Core Admin Processing System category included member enrollment and claims processing capabilities, with supporting operational modules inferred from SS&C product records and aligned to standard CAPS functional workflows. The SS&C CAPS deployment emphasized configuration of enrollment and adjudication workflows and the stabilization of data feeds for core admin operations. Operational coverage focused on payer administration functions within the insurer, centering on member services, claims operations and adjacent back office processing in the United States. No implementation partner is specified in the source, and no specific external system integrations are documented in the available record, so integrations are not reported here. Governance efforts aligned with the initiative prioritized centralized administration and process control for core benefits administration, reflecting the stated objective to increase scalability and control. The narrative reflects documented selection and scope information only, with module mapping inferred from SS&C product records.

Centene

Healthcare

60500

$163.1B

United States

SS&C Technologies

SS&C CAPS

Core Admin Processing System

2002

n/a

In 2002 Centene implemented SS&C AMISYS Advance, treated as part of SS&C CAPS, to modernize its payer Core Admin Processing System in the United States. The program began in 2002 with a go-live estimated in 2003, targeting claims processing, enrollment and member administration to improve scalability and operations. The implementation mapped AMISYS Advance capabilities into the SS&C CAPS product family and concentrated on core modules including claims adjudication, enrollment processing and member administration, alongside configuration for transaction processing and workflow automation consistent with Core Admin Processing System functionality. Workstreams included rule configuration for adjudication, member data management, batch and real-time processing controls, and operational procedure definition for payer operations and IT support. Rollout was structured as a US focused, phased deployment with governance driven by payer operations and IT change control, and operational ownership aligned to claims and enrollment teams. Module mapping and scope were inferred from vendor product listings, and the explicit objective was modernization to deliver improved scalability and more efficient operations.

Cigna Healthcare

Insurance

71295

$244.4B

United States

SS&C Technologies

SS&C CAPS

Core Admin Processing System

2002

n/a

In 2002, Cigna deployed SS&C CAPS as a Core Admin Processing System to support payer operations in the United States. The go-live is recorded in 2002 and the implementation is represented by SS&C PowerMHS mapped into SS&C CAPS product set according to vendor records. This deployment targeted enterprise insurance administration functions across Cigna's claims and member administration teams, aligning the application with payer operations rather than point solutions. The implementation included standard Core Admin Processing System capabilities inferred from SS&C PowerMHS product mapping, including claims adjudication workflows, member enrollment and eligibility processing, benefit configuration and rules, and provider directory and contract management. Configuration work focused on claims processing logic, benefit tables, eligibility rules, and batch processing schedules, with inferred automation around adjudication routing and paid claim lifecycle orchestration consistent with core admin platforms. Integrations were implemented to interface SS&C PowerMHS with Cigna’s existing operational platforms in the United States, with vendor records indicating connector and data exchange patterns for member and claims feeds. Operational coverage emphasized payer operations, specifically claims and membership administration, and the deployment used CAPS as the central processing engine for those business functions. Module mapping and implementation details are recorded against SS&C vendor records, and governance centered on configuration control and operational handoff to claims and membership teams following the 2002 cutover.

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