Cigna Healthcare
900 Cottage Grove Road,
Bloomfield, 6002, CT,
United States
Bloomfield, 6002, CT,
United States
1 860-226-6000
Insurance
Cigna Healthcare Technographics
Cigna Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cigna Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 71295 Cigna Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cigna Healthcare has purchased the following applications: Oracle Financials Accounting Hub for ERP Financial in 2020, Workday Absence Management for Absence and Leave Management in 2019, Progress Corticon for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cigna Healthcare is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cigna Healthcare revenues, which have grown to $244.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cigna Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cigna Healthcare Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Financials Accounting Hub | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Cigna Healthcare implemented Oracle Financials Accounting Hub. Oracle Financials Accounting Hub was deployed as an ERP Financial solution to centralize accounting journalization and Create Accounting processes for the companys finance and accounting functions.
The implementation focused on end-to-end functional configuration of Oracle Financials Accounting Hub, defining Journal Line Types, Journal Entry Definitions, Mapping Sets, Accounting Derivation Rules, Journal Line Definitions, Accounting Attribute Definitions and SLAM constructs to meet custom application requirements. The team developed tables, views and PL/SQL packages to validate and process existing source data into Oracle Financials Accounting Hub and to create journals in Oracle XLA.
Integration work included interfaces to process flat files into Oracle Financials Accounting Hub and to account them to the General Ledger using standard Create Accounting APIs. Developers built concurrent-program driven interfaces to populate FAH transactional header and line views based on lookup logic, and modified the GL Import Hook extension package to enable using a single FAH application and source across multiple GL sources.
Operational governance emphasized iterative agile delivery with Scrum Masters, Product Owners and project teams gathering and documenting requirements, and working directly with business users to map detailed accounting requirements. The project included ongoing rule maintenance to update FAH rules when requirements changed, root cause analysis and remediation of FAH errors, and support for testing teams to process test files and promote configuration and code changes through the test cycle. Oracle Financials Accounting Hub remains the central ERP Financial accounting orchestration layer supporting reconciliation, reporting and drill-down via extracts from Oracle XLA and GL into the enterprise data warehouse feeding OBIEE reporting as part of the firms reporting stack.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Cigna Healthcare implemented Workday Absence Management, deploying an Absence and Leave Management application to formalize absence workflows. This implementation built on earlier feasibility studies, system prototyping and functional specifications completed by a Workday consultant during February 2017 to March 2018 in Framingham, CT.
The deployment configured Workday Absence Management alongside Core HCM, Time Tracking, Payroll, Benefits, Compensation and Reporting modules. Implementation tasks included configuring Time and Labor pages, defining absence workflows tied to payroll approval paths, and assembling the building blocks of Workforce Time and Attendance, while provisioning web server and app server components for the Workday environment.
Integrations were implemented through extraction from PeopleSoft HRMS 8.9, transforming 22,000 worker records into Workday iLoad/EIB format and developing integrations to support HCM, Payroll and Time Tracking data flows. Operational coverage focused on HR, payroll, talent management and benefits functions, with functional and technical interfaces to reporting and security services.
Governance followed a full cycle implementation model, including prototype testing, configuration, enhancements, and day-to-day functional and technical support for HCM, Security, Compensation and Reporting. The program coordinated across core HR and talent management activities and across offshore teams to manage tasks, issues and risks, supporting ongoing absence and time-related workflows.
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Benefits Administration | HCM |
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2019 | 2019 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2020 |
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Learning and Development | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress Corticon | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Cigna Healthcare deployed Progress Corticon to automate enterprise claim intake decisioning for EDI 837 transactions. Cigna Healthcare used Progress Corticon for Business Process Management to centralize decision logic for claims intake and to operationalize routing and eligibility checks across U.S. claims operations. The initiative targeted the claims intake workflow within claims processing to standardize decision criteria and reduce manual routing.
Progress Corticon was configured as a centralized decisioning engine, encapsulating business rules used for routing, eligibility determination, and intake validation. The implementation emphasized rule authoring, testing and runtime execution separation to enable iterative updates to decision logic without extensive application code changes. Automated decision services were invoked at the EDI 837 intake point to standardize processing across intake channels.
The deployment integrated into the claims intake pipeline for EDI 837 messaging and was scoped to U.S. operations, consolidating rules across intake touchpoints. Operational coverage included claims intake teams and downstream claims processing workflows, producing consistent decision outputs at the moment of data ingestion.
Governance practices established a central rules repository and lifecycle controls to manage rule changes and rollout across sites. According to the vendor case study, centralizing rules with Progress Corticon increased accuracy and timeliness and scaled intake capacity about 2.5x, outcomes explicitly reported by the vendor.
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Core Admin Processing System | ERP Services and Operations |
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2022 | 2022 |
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Core Admin Processing System | ERP Services and Operations |
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2016 | 2016 |
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Core Admin Processing System | ERP Services and Operations |
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2002 | 2002 |
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Core Admin Processing System | ERP Services and Operations |
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2002 | 2002 |
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Electronic Health Record | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Field Service Management | ERP Services and Operations |
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2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2021 | 2022 |
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Lease Management | ERP Services and Operations |
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2018 | 2019 |
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Time Tracking and Billing | ERP Services and Operations |
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2020 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2014 | 2014 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2020 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2019 | 2020 |
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Sourcing | Procurement |
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2006 | 2007 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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Sales Performance Management | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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Payment Integrity | TRM |
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2022 | 2022 |
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Payment Integrity | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2016 | 2016 |
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Risk Management | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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1995 | 1996 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2022 |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2021 | 2021 |
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Extract, Transform, and Load (ETL) | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2018 | 2018 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Streaming | IaaS |
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2022 | 2022 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2012 | 2013 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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SD-WAN | IaaS |
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2017 | 2018 |
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Servers, Storage and Networking | IaaS |
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2017 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2008 | 2008 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Threat Modeling | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Cigna Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cigna Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cigna Healthcare IT executives and key decision makers. This section highlights Cigna Healthcare's latest recorded technology evaluations, including Change Healthcare Contract Manager for Contract Lifecycle Management on 2025-03-25, Zeta Marketing Platform for Marketing Automation on 2025-02-11, and ADP TotalSource for PEO (Professional Employer Organization) on 2024-12-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cigna Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cigna Healthcare Technographics
Cigna Healthcare is a Insurance organization based in United States,
with around 71295 employees and annual revenues of $244.38 billion.
Cigna Healthcare operates a diverse technology stack with applications such as
Oracle Financials Accounting Hub, Workday Absence Management and Progress Corticon,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Cigna Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Progress Software.
Cigna Healthcare recently adopted applications including
Sprout Social Platform in 2025, Kore.ai in 2024 and 1up Comply in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cigna Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cigna Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cigna Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.