List of StoreForce Thinktime Customers
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Since 2010, our global team of researchers has been studying StoreForce Thinktime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased StoreForce Thinktime for Task Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using StoreForce Thinktime for Task Management include: OTR Group, a Australia based Retail organisation with 6500 employees and revenues of $2.81 billion, Spotlight Retail Group, a Australia based Retail organisation with 8500 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using StoreForce Thinktime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The StoreForce Thinktime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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OTR Group | Retail | 6500 | $2.8B | Australia | StoreForce | StoreForce Thinktime | Task Management | 2023 | n/a | In 2023, OTR Group implemented StoreForce Thinktime as its Task Management solution for frontline retail operations. The implementation timeline is anchored by a Business Analyst engagement beginning December 2023, with explicit responsibilities in stakeholder management and requirements gathering documented during that period. Configuration work concentrated on task orchestration capabilities typical of Task Management, including scheduled task rosters, shift-aligned task lists, mobile execution and real-time task status tracking. StoreForce Thinktime was configured to enforce store-level operating procedures, with role-based task visibility and automation rules aligning task assignments to operational schedules. The implementation explicitly referenced integration with IoT Device Management, indicating device telemetry and device-driven task events were incorporated into the StoreForce Thinktime workflow. Workstreams also included PDE requirements gathering, and the Thinktime deployment was coordinated alongside an ongoing D365 Transformation Project, requiring cross-project synchronization between operational and IT teams. Governance was led through iterative requirements refinement and stakeholder management carried out by the embedded Business Analyst working hybrid from Adelaide starting December 2023. Rollout governance emphasized cross-functional workflow redesign between store operations and IT, and controlled configuration management to maintain alignment with concurrent systems initiatives. | |
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Spotlight Retail Group | Retail | 8500 | $1.0B | Australia | StoreForce | StoreForce Thinktime | Task Management | 2022 | n/a | In 2022, Spotlight Retail Group implemented StoreForce Thinktime. StoreForce Thinktime is used as a Task Management platform to centralize store communications and operational tasking across SRG store operations and support teams. The implementation focused on core task management workflows, including daily communication distribution to the store network, task assignment and tracking for operations work, a centralized repository for policies and procedures, and routing of Operations Helpdesk queries. StoreForce Thinktime was configured to host operational content so policies and procedures could be maintained and published directly to store teams, and to surface actionable tasks for Store Managers and regional leaders. Operational coverage included the national store network with explicit use by Regional Managers, Store Managers, and the Operations Support team, and the platform was used to coordinate coaching and execution across the Regional Manager network. The deployment supported store operations, communications, and the operations helpdesk function, aligning task workflows with frontline retail execution. Governance and process changes were implemented alongside the tool, with training programs delivered to the Regional Manager network so they could facilitate coaching sessions with Store Managers, and a published operations helpdesk cadence to ensure responses within 24 hours. Outcomes documented in the program included maintaining a 24 hour response rate for Operations Helpdesk queries and enabling support staff to assume additional responsibilities through centralized tasking and communications management using StoreForce Thinktime. |
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