List of Stratifyd Customer Experience Customers
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United States
Since 2010, our global team of researchers has been studying Stratifyd Customer Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Stratifyd Customer Experience for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Stratifyd Customer Experience for Customer Experience include: Kimberly-Clark, a United States based Consumer Packaged Goods organisation with 38000 employees and revenues of $20.06 billion, Lenovo China, a China based Manufacturing organisation with 41700 employees and revenues of $15.20 billion, Etsy, a United States based Retail organisation with 2790 employees and revenues of $2.57 billion and many others.
Contact us if you need a completed and verified list of companies using Stratifyd Customer Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Stratifyd Customer Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Etsy | Retail | 2790 | $2.6B | United States | Stratifyd | Stratifyd Customer Experience | Customer Experience | 2018 | n/a | In 2018, Etsy deployed Stratifyd Customer Experience to support e-commerce customer analytics and to aggregate voice-of-customer insights. The deployment targeted CRM and product experience analytics and contact-center feedback analytics within the United States, aligning the Stratifyd Customer Experience platform with Etsy business functions for customer intelligence and support operations. The implementation emphasized voice-of-customer and customer intelligence capabilities, using aggregated feedback to inform CRM workflows and product experience priorities. Functional modules inferred from public reporting include VoC ingestion and analytics, automated topic clustering and sentiment classification, and dashboarding for trend detection and issue triage, consistent with Customer Experience platform capabilities. Operational coverage concentrated on contact-center analytics and e-commerce feedback streams, with outputs consumed by product teams and contact-center operations to prioritize product fixes and customer response actions. Governance and workflow adjustments centered on creating a single feedback feed for CRM and product stakeholders, and on surfacing VoC insights to operational teams in the United States for ongoing issue management. | |
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Kimberly-Clark | Consumer Packaged Goods | 38000 | $20.1B | United States | Stratifyd | Stratifyd Customer Experience | Customer Experience | 2016 | n/a | In 2016, Kimberly-Clark implemented Stratifyd Customer Experience to support customer experience and product feedback analytics across its consumer brands. The deployment concentrated on Customer Experience use cases, targeting CX, brand and product experience analytics in North America. The Stratifyd Customer Experience implementation leveraged voice-of-customer and text analytics capabilities to extract topics, sentiment, and emerging trends from unstructured consumer feedback. Functional capabilities inferred from the engagement included automated topic clustering, configurable taxonomies, sentiment classification, and interactive dashboards for insights exploration, providing structured access to product and brand signals. Operational coverage emphasized CX, brand, and product teams within Kimberly-Clark, consolidating consumer feedback and product experience signals for product managers and brand leads. Governance and workflow changes focused on curating dashboards and establishing iterative model tuning to align analytics taxonomies with brand language and feedback patterns. | |
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Lenovo China | Manufacturing | 41700 | $15.2B | China | Stratifyd | Stratifyd Customer Experience | Customer Experience | 2015 | n/a | In 2015, Lenovo China deployed Stratifyd Customer Experience under the Customer Experience category to provide text analytics for sales and marketing teams. The engagement targeted voice-of-customer capture and product feedback analysis across channels, positioning Stratifyd Customer Experience as the primary analytics tool for unstructured feedback processing within CRM and marketing analytics workflows. The implementation emphasized sales and marketing text analytics modules described by the vendor, leveraging automated topic extraction, sentiment scoring, entity recognition, and visualization to surface product and customer experience themes. Stratifyd Customer Experience was configured to consolidate multi-channel feedback into dashboards and analytic views for marketing campaign insight and product feedback prioritization. Operational coverage was focused on CRM and marketing analytics across the APAC and global region, with the primary business functions impacted being sales and marketing. The deployment improved Lenovo Chinas ability to analyze unstructured customer feedback at scale, enabling continuous voice-of-customer analysis and centralized reporting for product and go-to-market teams. |
Buyer Intent: Companies Evaluating Stratifyd Customer Experience
- Softchoice Corporation, a United States based Media organization with 1800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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