List of SumTotal Cybershift Time Customers
Cornerstone OnDemand
1601 Cloverfield Blvd, Suite 600 South,
Santa Monica, 90404, CA,
United States
Santa Monica, 90404, CA,
United States
1 310-752-0200
Professional Services
3600
$1.2B
Since 2010, our global team of researchers has been studying SumTotal Cybershift Time customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SumTotal Cybershift Time for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SumTotal Cybershift Time for Time and Attendance include: City of New York, NY, a United States based Government organisation with 302383 employees and revenues of $116.50 billion, NYC Department of Education, a United States based Government organisation with 138662 employees and revenues of $31.50 billion, 3M, a United States based Manufacturing organisation with 61500 employees and revenues of $24.58 billion, City of High Point, a United States based Government organisation with 1735 employees and revenues of $397.0 million, ExpressJet Airlines, a United States based Transportation organisation with 2000 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using SumTotal Cybershift Time, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SumTotal Cybershift Time customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3M | Manufacturing | 61500 | $24.6B | United States | Cornerstone OnDemand | SumTotal Cybershift Time | Time and Attendance | 2002 | n/a |
In 2002, 3M implemented SumTotal Cybershift Time from vendor Cornerstone OnDemand for Time and Attendance to centralize time-off communication and approval workflows across its workforce. The deployment emphasized centralized capture of hours and absence codes, and established a single system of record for manager-submitted time-off requests and approvals.
The implementation leveraged the Cybershift Approvals capability within SumTotal Cybershift Time to route manager approvals, track hours and codes, and maintain an auditable approval trail. Configuration focused on approval routing and coded hour types to ensure consistent time accounting, with review workflows tied to approval due dates.
Operational coverage centered on managers and HR users, who used SumTotal Cybershift Time to communicate time off for all employees and to reconcile hours and codes in a centralized location. Business functions impacted included HR administration, timekeeping, and manager self-service for absence handling, with system records intended to feed downstream payroll and workforce reporting processes.
Governance emphasized manager-driven approval processes and periodic review of approval data when approvals are due, using the Cybershift Approvals functionality to enforce approval cadence and maintain visibility of hours and codes. Rollout and operational controls focused on standardizing approval practices and centralizing time-off data within SumTotal Cybershift Time.
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City of High Point | Government | 1735 | $397M | United States | Cornerstone OnDemand | SumTotal Cybershift Time | Time and Attendance | 2007 | n/a |
In 2007, the City of High Point implemented SumTotal Cybershift Time in the Time and Attendance category to manage complex scheduling, around-the-clock shifts and local pay/FLSA rules across its municipal workforce. The implementation targeted HR, payroll and scheduling processes for fire, police and other city staff, aiming to centralize time and attendance data and reduce manual payroll complexity.
SumTotal Cybershift Time deployment emphasized workforce management capabilities common to Time and Attendance systems, including shift scheduling, rules-based pay and FLSA engines, time capture and exception management, and centralized roster control for 24 hour operations. Configuration work concentrated on encoding municipal pay rules and recurring schedule patterns, aligning modules to support HR and payroll workflows and to standardize time reporting across departments.
Operational scope spanned municipal departments with continuous staffing needs, explicitly including fire and police and extending to other city staff, consolidating scheduling and timekeeping under a single application. Governance and process changes focused on formalizing scheduling policies and time approval workflows, with rollout activities led by HR and payroll process owners to operationalize the new Time and Attendance processes.
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City of New York, NY | Government | 302383 | $116.5B | United States | Cornerstone OnDemand | SumTotal Cybershift Time | Time and Attendance | 2025 | n/a |
In 2025, City of New York implemented SumTotal Cybershift Time to centralize Time and Attendance for administrative and managerial employees across the Department of Education and associated responsibility centers. SumTotal Cybershift Time was configured to reflect the DOE work schedule taxonomy and rules, including standard schedules, staggered hours, flex-band arrangements, shortened summer workday schedules, alternate work schedules, and meal and rest period requirements.
The implementation concentrated on timesheet capture, managerial timekeeping, leave accrual tracking and supporting documentation management. Configuration included enforcement of flex-band core periods and the exclusion of the five-minute grace for flexible schedules, daily managerial recording requirements in CyberShift, supervisor approval workflows executed after each pay period close, and the Managerial Pay Plan calculation workflow that requires a comprehensive review of work history and leave accruals.
No external system integrations were specified in the source requirements, the deployment scope emphasized operational coverage across DOE divisions and responsibility centers, and the system was used to maintain both current and historical time records. Historical time records and supporting documentation are retained in the responsibility center indefinitely when feasible, otherwise for a minimum of ten years after final managerial lump sum payment, and certain approved carryover letters remain outside CyberShift and must be retained by employees.
Governance was formalized to mirror existing supervisory and managerial approval authorities, including requirements that managers record work hours each work day and that supervisors enter approvals after pay period close. Managerial-specific rules were embedded in the solution, including the policy that managers are not entitled to overtime pay, compensatory time, or meal allowance payments, and that written approvals for adjusted managerial work weeks must be maintained in personnel files to support Managerial Pay Plan calculations.
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ExpressJet Airlines | Transportation | 2000 | $300M | United States | Cornerstone OnDemand | SumTotal Cybershift Time | Time and Attendance | 2006 | n/a |
In 2006, ExpressJet Airlines implemented SumTotal Cybershift Time as a Time and Attendance solution to gain a real-time view of workforce deployment and to improve timekeeping accuracy for hourly and salaried employees in the United States. The initiative targeted tighter HR payroll and timekeeping integration to consolidate scheduling and payroll data flows.
The implementation leveraged CyberShift Workforce Management 3G Time & Attendance capabilities within SumTotal Cybershift Time, focusing on real time workforce visibility, employee scheduling and centralized time capture workflows. Configuration work emphasized schedule management and validated time record creation to support downstream payroll processes. Standard Time and Attendance controls were applied to ensure consistent timekeeping across the United States.
Integrations were scoped to link HR, payroll and timekeeping systems, enabling the flow of validated time data into payroll processing and HR records. Governance and process alignment involved coordinating workforce management and payroll teams to improve scheduling accuracy and reduce manual reconciliation, as stated in the project brief. The deployment was intended to increase workforce visibility and improve payroll data accuracy according to project objectives.
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NYC Department of Education | Government | 138662 | $31.5B | United States | Cornerstone OnDemand | SumTotal Cybershift Time | Time and Attendance | 2001 | n/a |
In 2001, NYC Department of Education implemented SumTotal Cybershift Time as a hosted workforce management solution for Time and Attendance. The deployment targeted the department’s large, distributed U.S. workforce and aimed to improve payroll accuracy and PTO tracking across school sites and administrative units.
SumTotal Cybershift Time was provisioned in a hosted architecture providing exception based time capture, with explicit use of the time & attendance and IVR modules to support remote punch and call in workflows. Configuration emphasized centralized time collection, exception queues, and pay rule enforcement aligned with public sector payroll requirements.
Operational ownership centered on payroll and HR administration, integrating captured hours and exceptions into downstream payroll processing and PTO administration. The implementation delivered reduced payroll errors, improved administration and strengthened labor cost controls as reported by the vendor, while enabling more consistent PTO tracking for staff.
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Buyer Intent: Companies Evaluating SumTotal Cybershift Time
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FAQ - APPS RUN THE WORLD SumTotal Cybershift Time Coverage
SumTotal Cybershift Time is a Time and Attendance solution from Cornerstone OnDemand.
Companies worldwide use SumTotal Cybershift Time, from small firms to large enterprises across 21+ industries.
Organizations such as City of New York, NY, NYC Department of Education, 3M, City of High Point and ExpressJet Airlines are recorded users of
SumTotal Cybershift Time for Time and Attendance.
Companies using SumTotal Cybershift Time are most concentrated in Government, Manufacturing and Transportation, with adoption spanning over 21 industries.
Companies using SumTotal Cybershift Time are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SumTotal Cybershift Time across Americas, EMEA, and APAC.
Companies using SumTotal Cybershift Time range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of SumTotal Cybershift Time include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SumTotal Cybershift Time customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Time and Attendance.