List of SurveyPlanet Customers
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United States
Since 2010, our global team of researchers has been studying SurveyPlanet customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SurveyPlanet for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SurveyPlanet for Survey and Questionnaire include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, Hilton, a United States based Leisure and Hospitality organisation with 178000 employees and revenues of $11.17 billion, American Red Cross, a United States based Non Profit organisation with 19000 employees and revenues of $2.91 billion and many others.
Contact us if you need a completed and verified list of companies using SurveyPlanet, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SurveyPlanet customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Amazon | Retail | 1578000 | $638.0B | United States | SurveyPlanet | SurveyPlanet | Survey and Questionnaire | 2020 | n/a | In 2020, Amazon deployed SurveyPlanet as a Survey and Questionnaire application to support marketing and CRM-led customer satisfaction and market research surveys in the United States. SurveyPlanet provided survey authoring, distribution across multiple channels, response collection, and reporting capabilities consistent with the Survey and Questionnaire category. Amazon used SurveyPlanet to link survey instruments to marketing and CRM workflows, supporting customer feedback collection and campaign insights. Implementation scope targeted marketing and CRM teams in the United States, with operational use focused on customer satisfaction, product feedback, and market research survey programs. Configuration emphasized reusable survey templates, question branching logic, exportable response datasets, and reporting dashboards to accelerate insight consumption by campaign and analytics teams. Governance routines were established to standardize survey design and data handling across those business functions, aligning operations with privacy and quality controls. | |
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American Red Cross | Non Profit | 19000 | $2.9B | United States | SurveyPlanet | SurveyPlanet | Survey and Questionnaire | 2020 | n/a | In 2020, American Red Cross implemented SurveyPlanet. SurveyPlanet lists American Red Cross among organizations using its platform, and the deployment is associated with the Survey and Questionnaire category; this usage is inferred from the vendor customer listing rather than an explicit public case study. The implementation centered on standard Survey and Questionnaire capabilities, with emphasis on survey authoring, multiple question types, branching logic, template-based questionnaire design, distribution workflows, response collection, and dashboard reporting. SurveyPlanet was used to create and manage feedback instruments consistent with supporter and volunteer surveys, and the full application name SurveyPlanet appears in vendor documentation as the platform in use. Operational coverage aligned with nonprofit operations, specifically supporter and donor engagement functions and volunteer program management across the United States. Administration and survey cadence responsibilities were likely assigned to non-profit operations and volunteer management teams, who would configure questionnaires, manage response collection, and route insights into existing outreach and engagement processes. No named system integrations or implementation partner details are provided in the source, and no explicit outcomes are documented in public materials. The narrative is therefore focused on the technical and operational shape of the SurveyPlanet deployment within American Red Cross programs in 2020, reflecting typical Survey and Questionnaire functional workflows for feedback capture and program-level response handling. | |
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Hilton | Leisure and Hospitality | 178000 | $11.2B | United States | SurveyPlanet | SurveyPlanet | Survey and Questionnaire | 2020 | n/a | In 2020, Hilton implemented SurveyPlanet as a Survey and Questionnaire application. The deployment is identified from SurveyPlanet customer listings rather than from a public case study, so usage details are inferred from vendor-provided references. SurveyPlanet was used to capture guest experience and event feedback as part of Hilton customer experience and CRM workflows in the United States. Functional usage likely focused on survey creation, questionnaire distribution, response collection, and basic response analytics to gather guest satisfaction data and inform service-level activities. Operational coverage inferred from the context centers on guest services, events teams, and customer experience functions where structured feedback is routinely collected. Governance and rollout appear oriented toward rapid provisioning common to SaaS survey platforms, enabling hospitality staff to deploy questionnaires for stays and events without extensive IT integration. The narrative centers on SurveyPlanet as a cloud-hosted Survey and Questionnaire tool supporting Hilton business functions tied to guest feedback and event evaluation. |
Buyer Intent: Companies Evaluating SurveyPlanet
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