List of Suzy Live Customers
New York, 10012, NY,
United States
Since 2010, our global team of researchers has been studying Suzy Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Suzy Live for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Suzy Live for Community Management include: Archer Daniels Midland Company, a United States based Manufacturing organisation with 42383 employees and revenues of $85.53 billion, American Express, a United States based Banking and Financial Services organisation with 75100 employees and revenues of $65.95 billion, Garden of Life, a United States based Consumer Packaged Goods organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Suzy Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Suzy Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
American Express | Banking and Financial Services | 75100 | $65.9B | United States | Suzy | Suzy Live | Community Management | 2020 | n/a |
In 2020, American Express implemented Suzy Live for Community Management, adopting the application to support on-demand consumer feedback and customer engagement workflows. Suzy Live was positioned as a platform to centralize insight gathering for marketing and customer insights teams across the enterprise.
The Suzy Live deployment emphasized Community Management capabilities common to the category, including real-time polling, moderated discussion feeds, member segmentation, panel recruitment workflows, and campaign orchestration to run short research sprints. Configuration included role-based moderation and consent management to maintain participant governance and to standardize community moderation and engagement processes.
Operational ownership centered on insights and marketing functions, with the platform used to inform product research and brand decision making. Governance practices were implemented around participant consent, moderation roles, and data export workflows to ensure consistent handling of community-sourced insights.
|
 |
Archer Daniels Midland Company | Manufacturing | 42383 | $85.5B | United States | Suzy | Suzy Live | Community Management | 2018 | n/a |
In 2018 Archer Daniels Midland Company implemented Suzy Live for Community Management to support its Product Insights & Sensory research operations. Suzy Live was provisioned as a consumer engagement platform to conduct 1:1 interviews with consumers from across the United States, providing a direct channel for qualitative feedback and structured interview workflows. The implementation placed Suzy Live at the center of panel interviewing for product and sensory research.
Configuration and functional scope emphasized interviewer-led sessions, respondent screening and scheduling, and real-time capture of qualitative responses, reflecting typical Community Management capabilities for consumer research. Archer Daniels Midland Company used Suzy Live to standardize one-on-one interview protocols and to centralize session orchestration for product insights teams. The platform name Suzy Live is embedded in workflows for recruitment, session execution, and data capture for sensory evaluation.
Operational coverage centered on the Product Insights & Sensory function, with use across consumer cohorts nationwide rather than a single site or region. The deployment narrative is supported by a client statement noting, "Suzy provided a platform to conduct 1:1 interviews with consumers from all over the country easily and efficiently. It was a pleasure working with the Suzy team and look forward to working with them in the future on upcoming projects," attributed to Ami Finn, Product Insights & Sensory. Governance and workflow changes focused on researcher adoption of the Suzy Live interview tools and standardized interview procedures within the insights organization.
|
 |
Garden of Life | Consumer Packaged Goods | 1000 | $250M | United States | Suzy | Suzy Live | Community Management | 2020 | n/a |
In 2020 Garden of Life implemented Suzy Live as its Community Management application to centralize brand-led consumer engagement and live audience research for the consumer packaged goods company. The Suzy Live implementation focused on real-time community interactions tied to marketing and consumer insights activities.
Suzy Live was configured to support live polling, moderated Q&A, event-driven audience sessions, content scheduling, and reporting dashboards, reflecting standard Community Management capabilities for brand communities. Configuration emphasized audience segmentation, campaign-driven event orchestration, and visibility for insight workflows through role-based access and analytic views.
Operational scope targeted marketing, consumer insights, and product teams within Garden of Life in the United States, enabling coordinated engagement programs and community events. The implementation supported community moderation, content approval workflows, and stakeholder-aligned session planning to feed consumer insight pipelines.
Governance established centralized moderation and content approval processes, with staged onboarding for community managers and marketing owners to operationalize Suzy Live. Documentation and workflow templates were used to standardize session execution and maintain compliance with internal review requirements.
|
Buyer Intent: Companies Evaluating Suzy Live
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||