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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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List of Swimlane Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Eli Lilly Life Sciences 50605 $65.2B United States Swimlane Swimlane Platform Security Orchestration, Automation, and Response (SOAR) 2018 n/a
In 2018, Eli Lilly deployed the Swimlane Platform for Security Orchestration, Automation, and Response (SOAR). Virtusa contracted personnel provided triage, automation, and process improvement support to Eli Lilly from November 2017 through February 2019, embedding Swimlane Platform workflows into the corporate SOC environment. The implementation centered on Swimlane Platform case management, automated triage, and custom automation scripts maintained by the security team. Work included development of data collection scripts to build SOC metrics, orchestration of routine investigation steps, and configuration of automated runbooks and playbook-style workflows consistent with Security Orchestration, Automation, and Response (SOAR) operational patterns. Swimlane Platform was integrated with a broad set of security controls and telemetry sources, including ArcSight for SIEM ingestion, Cisco Sourcefire for IDS and IPS alerts, Symantec Enterprise Protection and McAfee Enterprise Protection for endpoint telemetry, Cisco Ironport for mail gateway signals, Qualys for vulnerability data, Kenna for vulnerability risk management feeds, Tanium for asset and endpoint context, and Cylance for file system protection signals. Integrations were used to enrich cases, automate evidence collection, and trigger scripted responses and escalations within Swimlane Platform. Governance and operations focused on script and playbook maintenance, SOC workflow standardization, and metric generation to inform incident handling. The Swimlane Platform implementation supported sustained process improvement activities led by embedded security analysts, who iterated on automation scripts and case management configurations to align runbooks with Eli Lilly incident response procedures.
Fernao Magellan Germany Professional Services 161 $59M Germany Swimlane Swimlane Platform Security Orchestration, Automation, and Response (SOAR) 2022 n/a
In 2022, Fernao Magellan Germany implemented the Swimlane Platform for Security Orchestration, Automation, and Response (SOAR). The Germany based managed security service provider oriented the deployment around security operations and incident response workflows using the Swimlane Platform. The implementation consolidated case management and automated triage capabilities, and delivered high customization SOAR playbooks to support operationalizing response procedures. Fernao Magellan Germany configured approximately 140 customized use cases in under two years, establishing a sizable playbook portfolio and standardized automated workflows. Operational scope centered on the companys SOC and MSSP delivery model, with the Swimlane Platform used to centralize incident handling and coordinate analyst activities across client engagements. The deployment emphasized orchestration of response steps and automation of repetitive triage tasks, aligning application capabilities with security operations and incident response functions. Rollout and governance emphasized rapid use case construction and playbook customization, enabling consistent case management processes across the SOC. Reported outcomes from the implementation include about 70% time savings on incident response, 30% time savings from centralized case management, and 30 to 70% time reduction per automated use case.
InComm Payments Banking and Financial Services 2400 $1.1B United States Swimlane Swimlane Platform Security Orchestration, Automation, and Response (SOAR) 2023 n/a
In 2023, InComm Payments implemented the Swimlane Platform in a Security Orchestration, Automation, and Response (SOAR) deployment to centralize its SOC toolset and provide a single pane of glass for case management and automation. The Swimlane Platform was provisioned for the companys US security operations, consolidating case intake, triage, and response coordination into a unified operational layer for security analysts. Configuration focused on centralized case management and automation capabilities, using Swimlane Platform orchestration and playbook constructs to standardize incident handling and accelerate routine remediation steps. Functional emphasis included case management, automated response orchestration, and analyst workflow automation consistent with Security Orchestration, Automation, and Response (SOAR) operational terminology. Operational governance shifted toward an integrated case-handling model that improved analyst visibility across the SOC, with standardized workflows and centralized monitoring for US security operations. The deployment reported cases handled within 20 minutes on average, representing three times faster remediation, and materially improved analyst efficiency and visibility.
Softcat Professional Services 2315 $1.3B United Kingdom Swimlane Swimlane Platform Security Orchestration, Automation, and Response (SOAR) 2020 n/a
In 2020, Softcat deployed the Swimlane Platform as a hub and system-of-record for its managed cybersecurity services. The Swimlane Platform was implemented under the Security Orchestration, Automation, and Response (SOAR) category to centralize automation, orchestration, and operational control over SOC workflows. The UK-based implementation automated 14 use cases focused on repetitive SOC and IT tasks, reducing analyst workload through playbook-driven orchestration, automated case handling, and enrichment workflows. Functional capabilities emphasized orchestration, runbook execution, workflow automation, and case management consistent with Security Orchestration, Automation, and Response (SOAR) best practices. The Swimlane Platform served as the operational hub across Softcat’s managed security services and supported faster customer onboarding without adding headcount. Governance changes included standardizing automated playbooks and shifting repetitive operational steps into the platform to free analyst time. Softcat reported immediate savings equivalent to about four staff and achieved roughly 30 percent growth in customer onboarding capacity without additional headcount, outcomes that were directly tied to the Swimlane Platform deployment and the automated use cases implemented.
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FAQ - APPS RUN THE WORLD Swimlane Platform Coverage

Swimlane Platform is a Security Orchestration, Automation, and Response (SOAR) solution from Swimlane.

Companies worldwide use Swimlane Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Eli Lilly, Softcat, InComm Payments and Fernao Magellan Germany are recorded users of Swimlane Platform for Security Orchestration, Automation, and Response (SOAR).

Companies using Swimlane Platform are most concentrated in Life Sciences, Professional Services and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Swimlane Platform are most concentrated in United States, United Kingdom and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Swimlane Platform across Americas, EMEA, and APAC.

Companies using Swimlane Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.

Customers of Swimlane Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Swimlane Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Security Orchestration, Automation, and Response (SOAR).