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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of SylogistPay Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
United Way of King County Non Profit 200 $76M United States Sylogist SylogistPay Payment Processing 2023 n/a In 2023 United Way of King County implemented SylogistPay as its Payment Processing solution. United Way had previously selected Mission CRM and partnered on capability development to improve donor management and fundraising in the Seattle region. Mission CRM advertises integrated gift processing with SylogistPay, linking SylogistPay to the organization’s donor-facing payment layer. This positions SylogistPay within the payment and gift processing tier of the donor and fundraising technology stack. SylogistPay is described as the application handling online giving and payment reconciliation, and usage of SylogistPay for donation capture and automated gift processing linked to donor records is inferred. The implementation narrative indicates configuration work typical for Payment Processing systems, including online donation form processing, payment tokenization, and reconciliation routines that feed into donor records. Deployment focus is on fundraising and donor management functions, with SylogistPay operating alongside Mission CRM to ensure gifts are processed and recorded against constituent profiles. Operational coverage centers on fundraising teams, donor services, and finance for receipt posting and reconciliation workflows, supporting regional campaigns in the Seattle area and centralized accounting for United Way of King County. Integration between Mission CRM and SylogistPay provides the donor record linkage required for gift processing and stewardship workflows. Usage of SylogistPay for online giving and payment reconciliation is inferred from Mission CRM’s integrated gift processing capabilities.
United Way of Metropolitan Dallas US Non Profit 130 $55M United States Sylogist SylogistPay Payment Processing 2024 n/a In 2024, United Way of Metropolitan Dallas implemented SylogistPay as the Payment Processing component tied to its selection of SylogistMission CRM for North Texas operations. SylogistMission was selected to unify donor management and fundraising, and SylogistMission includes out of the box gift processing integrations including SylogistPay. United Way of Metropolitan Dallas uses SylogistPay to handle donation and payment processing integrated with the CRM. SylogistPay is implemented as the gift processing module within SylogistMission, handling payment capture, donor receipt generation, and transaction posting to constituent records. Configuration leverages SylogistMission native gift processing flows and standard payment processing capabilities typical of the Payment Processing category, such as payment authorization, secure transaction storage, and automated posting to fundraising records. The implementation focuses on donation workflows, gift allocations, and fundraising campaign payment streams. Integration ties SylogistPay natively to SylogistMission CRM modules, creating a single ledger for gifts and enabling reconciliation inside the fundraising application. Operational coverage is focused on donor services and fundraising teams across North Texas, centralizing payment processing within the CRM and standardizing gift entry and receipt workflows. Governance aligns transaction validation and receipt processes with CRM records as part of the unified donor management rollout.
USS Midway Museum Non Profit 307 $39M United States Sylogist SylogistPay Payment Processing 2023 n/a In 2023, USS Midway Museum implemented SylogistPay Payment Processing as part of its donor management and fundraising technology stack. The deployment is described in a Sylogist and Microsoft case video that showcases the museum as a real-world Mission CRM customer, demonstrating streamlined donor management and fundraising workflows in San Diego, and Mission CRM is shown supporting integrated gift processing including SylogistPay. SylogistPay was implemented to provide core payment processing capabilities aligned with Payment Processing use cases, including integrated gift processing, support for recurring donations, and tokenized card handling for donor transactions. The implementation of SylogistPay is positioned to work within Mission CRM workflows for gift capture and donor record creation, with configuration focused on payment authorization, settlement, and automated posting of gift information into CRM donation records. Integration architecture centers on SylogistPay interfacing with Mission CRM and the wider Sylogist plus Microsoft technology stack shown in the case materials, enabling payment data to flow into fundraising workflows. Operational coverage is concentrated on the museum development and fundraising functions, supporting online donation forms and CRM-driven gift processing and stewardship workflows. Governance for the implementation is oriented around museum development and finance teams, with process alignment to CRM gift processing and reconciliation procedures. The narrative highlights system-level integration between SylogistPay and Mission CRM, emphasizing payment capture within fundraising operations rather than standalone payment services.
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