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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Talisma Marketing CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Charles Sturt University Education 2282 $385M Australia Talisma Talisma Marketing CRM Marketing Automation 2019 n/a
In 2019 Charles Sturt University deployed Talisma Marketing CRM to deliver digital marketing automation across the student lifecycle in Australia. The deployment used Talisma Marketing CRM as a Marketing Automation platform focused on prospect tracking and lead management across recruitment and retention touchpoints. The implementation explicitly leveraged the Marketing and Lead Management components of Talisma CRM to automate hundreds of marketing workflows and to operationalize prospect scoring, campaign orchestration, and lead re offer sequencing. The project digitized scholarship processing as part of the marketing and admissions engagement flow, and the scholarship workflow automation reduced processing time by greater than 35 percent. Operational coverage centered on student recruitment, scholarship administration, and retention marketing, with the marketing module in active use for prospect engagement and lead re offer processes. Business functions impacted included marketing operations, admissions processing, and student success teams, with automation applied to campaign execution, lead routing, and offer re engagement. Governance emphasis was on standardizing marketing workflows and centralizing campaign orchestration within the Talisma Marketing CRM instance, enabling consistent lead handling and automated scholarship approvals. Outcomes documented in the case study include the reduced scholarship processing time and documented improvements in lead re offer and retention driven by the Marketing Automation implementation.
InterMiles Leisure and Hospitality 150 $15M India Talisma Talisma Marketing CRM Marketing Automation 2020 n/a
In 2020, InterMiles implemented Talisma Marketing CRM to manage customer email triage and multi-team interaction workflows in India. The deployment positioned Talisma Marketing CRM within the Marketing Automation category to centralize inbound email processing and coordinate responses across CRM and customer service teams. Configuration emphasized email triage, ticket routing, and interaction tracking inside the CRM, with marketing automation capabilities activated for targeted communications and campaign follow ups. Routing based on rules and standardized response templates were configured to reduce manual categorization and to streamline handoffs between teams. The implementation integrated Talisma Marketing CRM with InterMiles' CRM to synchronize contact records and ticket states, creating a unified interaction record for customer service and marketing users. Operational coverage focused on customer service and CRM areas in India, aligning email management with campaign follow up workflows across email channels. Governance changes established workflow ownership with customer service and CRM leads and formalized escalation and response processes to support multi-team collaboration. The case study reports approximately 30% improvement in agent productivity and faster ticket resolution as direct outcomes of the centralized email management and CRM integration.
Payback India Retail 200 $15M India Talisma Talisma Marketing CRM Marketing Automation 2019 n/a
In 2019, Payback India implemented Talisma Marketing CRM to integrate its loyalty system with a central CRM and unify customer communications. Talisma Marketing CRM was deployed as a Marketing Automation solution to centralize CRM and loyalty process area workflows across Payback India.
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Buyer Intent: Companies Evaluating Talisma Marketing CRM

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FAQ - APPS RUN THE WORLD Talisma Marketing CRM Coverage

Talisma Marketing CRM is a Marketing Automation solution from Talisma.

Companies worldwide use Talisma Marketing CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Charles Sturt University, InterMiles and Payback India are recorded users of Talisma Marketing CRM for Marketing Automation.

Companies using Talisma Marketing CRM are most concentrated in Education, Leisure and Hospitality and Retail, with adoption spanning over 21 industries.

Companies using Talisma Marketing CRM are most concentrated in Australia and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Talisma Marketing CRM across Americas, EMEA, and APAC.

Companies using Talisma Marketing CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Talisma Marketing CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Talisma Marketing CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.