List of Tekclan Voice Customers
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Since 2010, our global team of researchers has been studying Tekclan Voice customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tekclan Voice for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tekclan Voice for Survey and Questionnaire include: Service Logic, a United States based Professional Services organisation with 4100 employees and revenues of $2.00 billion, Webhelp, a France based Professional Services organisation with 50000 employees and revenues of $1.83 billion, Tech Exchange, a United States based Non Profit organisation with 130 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using Tekclan Voice, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tekclan Voice customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Service Logic | Professional Services | 4100 | $2.0B | United States | Tekclan Software | Tekclan Voice | Survey and Questionnaire | 2023 | n/a |
In 2023 Service Logic implemented Tekclan Voice and engaged Tekclan Software to deliver a Salesforce Report Scheduler implementation that automated report distribution from the CRM reporting layer. The deployment targeted CRM and reporting workflows to reduce manual exporting and centralize scheduled report delivery within Salesforce.
Tekclan Voice was configured to provide surveys and assessments, with survey orchestration, response capture, and reporting capabilities aligned to the Survey and Questionnaire category. Tekclan's Salesforce Report Scheduler automated distribution of CRM-sourced reports and assessment outputs, embedding scheduling and delivery as part of the survey reporting lifecycle.
The implementation integrated directly with Salesforce for scheduled report delivery and was executed with operational coverage in North America, impacting CRM, reporting, and operations teams. Explicit outcomes included cutting hours of manual exporting and improving operational efficiency in the CRM and reporting area.
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Tech Exchange | Non Profit | 130 | $33M | United States | Tekclan Software | Tekclan Voice | Survey and Questionnaire | 2023 | n/a |
In 2023, Tech Exchange implemented Tekclan Voice, a Survey and Questionnaire application, to support program feedback and stakeholder survey workflows across its nonprofit operations. The Tekclan Voice deployment is positioned as an application for structured questionnaire design and response collection, aligning the company Tech Exchange Tekclan Voice Survey and Questionnaire relationship with program evaluation and external stakeholder engagement functions.
The Tekclan Voice implementation centered on standard Survey and Questionnaire capabilities including form and questionnaire configuration, multi-channel distribution, response aggregation, and reporting dashboards. Configuration work included template-based survey builds, scheduled distributions, and role based access controls to separate program teams and administrative functions, consistent with enterprise questionnaire governance and data capture workflows.
Tekclan previously automated report workflows for Tech Exchange using its Report Scheduler product, automating delivery to external stakeholders and supporting nonprofit IT processes while driving time savings in North America. The use of Tekclan Voice is inferred from Tekclan/Yuniq product capabilities and is expected to sit alongside those report scheduling workflows, supplying structured survey data for downstream reporting and stakeholder communications.
Governance for Tekclan Voice emphasized defined user roles, scheduled survey cadences, and integration points into existing reporting processes, reflecting typical Survey and Questionnaire operational controls. This narrative is grounded in the documented Tekclan Report Scheduler engagement with Tech Exchange and inferences drawn from Tekclan/Yuniq listed product capabilities rather than a separately documented Tekclan Voice case study.
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Webhelp | Professional Services | 50000 | $1.8B | France | Tekclan Software | Tekclan Voice | Survey and Questionnaire | 2023 | n/a |
In 2023 Webhelp implemented Tekclan Voice, a Survey and Questionnaire application. The implementation is referenced in Tekclan/Yuniq product materials and Webhelp is cited as a customer in Tekclan/Yuniq testimonials for the adjacent Report Scheduler product, while direct module-level confirmation for Tekclan Voice at Webhelp is inferred from vendor product pages rather than explicitly documented. Tekclan Voice, as a Survey and Questionnaire system, was positioned to support customer experience measurement and quality assurance workflows including post interaction surveys and agent feedback programs. The deployment context aligns with enterprise contact center survey needs within a large professional services organization.
Tekclan Voice deployment likely centered on core Survey and Questionnaire functional modules including questionnaire authoring, multi channel distribution, response capture, and reporting dashboards. Tekclan Voice would be configured to support survey routing, templated question libraries, response validation, and dashboarding to surface Voice of Customer metrics for quality and operations teams. Configuration emphasis in such deployments commonly includes automation of survey workflows and scheduled reporting to operational recipients.
Tekclan’s engagement with Webhelp is explicitly documented for the Report Scheduler application where Tekclan automated external report emailing to improve team efficiency in CRM and reporting workflows across Europe. That Report Scheduler implementation demonstrates Tekclan’s capability to orchestrate scheduled delivery and email distribution of operational reports, a capability that complements survey reporting pipelines produced by Tekclan Voice. Governance and rollout for these capabilities would be expected to involve coordination between contact center quality teams and reporting owners to define cadence, recipients, and report templates.
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