List of Telcor RCM Customers
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United States
Since 2010, our global team of researchers has been studying Telcor RCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Telcor RCM for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Telcor RCM for Revenue Cycle Management include: Davita, a United States based Healthcare organisation with 76000 employees and revenues of $12.82 billion, Skin Pathology Assoc, a United States based Healthcare organisation with 40 employees and revenues of $7.0 million, Elite Clinical Laboratory, a United States based Healthcare organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Telcor RCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Telcor RCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Davita | Healthcare | 76000 | $12.8B | United States | Telcor | Telcor RCM | Revenue Cycle Management | 2024 | n/a |
In 2024, DaVita implemented Telcor RCM for Revenue Cycle Management to support DaVita Labs' ESRD related billing needs, with the vendor and customer citing a 99.8% clean claim rate as a performance indicator. The Telcor RCM deployment was positioned to scale patient volume while maintaining billing quality for end stage renal disease workflows across DaVita Labs operations.
Telcor RCM was configured with core front end edits, payer specific adjudication rules, and automated appeals workflows that align with standard Revenue Cycle Management functional requirements. The deployment emphasized rule based claim edits at intake, automated routing for appeals, and orchestration of payer specific denial management rules to reduce manual rework.
Operational coverage focused on billing, reimbursement, and collections functions within DaVita Labs, where Telcor RCM processed ESRD related claims and supported volume scaling. No external system integrators are referenced, and the narrative centers on the application driving payor rule execution and claims lifecycle management within the provider revenue cycle.
Governance and process changes emphasized automation of appeals and standardized payer rules, which the vendor testimonial credited with improving reimbursement timeliness and overall collections performance. The 99.8% clean claim rate is presented as a monitored quality metric tied to Telcor RCM configuration and ongoing rule governance rather than an inferred outcome.
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Elite Clinical Laboratory | Healthcare | 25 | $5M | United States | Telcor | Telcor RCM | Revenue Cycle Management | 2024 | n/a |
In 2024, Elite Clinical Laboratory implemented Telcor RCM in a Revenue Cycle Management deployment to automate manual-heavy workflows across toxicology, STI and respiratory billing. The implementation positioned Telcor RCM as the primary system supporting billing operations and revenue-cycle processing at the Louisville, Kentucky site.
Telcor led a structured implementation that introduced claims automation, custom workqueues, and real-time payer analytics to instrument claims throughput and adjudication workflows. The deployment configured workqueue routing and rules specific to toxicology and infectious disease test codes, aligning with Revenue Cycle Management functional workflows such as claim creation, submission and payer response handling. Telcor RCM provided configurable automation and analytics capabilities to reduce manual touchpoints in claim processing.
Operational scope included billing and revenue cycle teams, with process restructuring to reallocate staff from manual claim entry to higher-value revenue-cycle activities and oversight. Governance relied on tailored workqueue ownership and real-time payer analytics dashboards to drive daily operational decisions and throughput management.
The rollout delivered greater operational visibility and reduced staffing needs by over half, outcomes reported by Elite Clinical Laboratory. These changes improved throughput and enabled staff reallocation to revenue-cycle activities, with Telcor RCM serving as the central Revenue Cycle Management platform.
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Skin Pathology Assoc | Healthcare | 40 | $7M | United States | Telcor | Telcor RCM | Revenue Cycle Management | 2014 | n/a |
In 2014, Skin Pathology Associates in Birmingham, AL implemented Telcor RCM. The laboratory implemented Telcor RCM in January 2014 and used the Revenue Cycle Management solution for payer rules, automated claim edits, appeals, and 835 posting to reengineer lab billing processes and improve collections visibility.
Telcor RCM was configured with a payer rules engine, automated claim editing workflows, appeals management, and electronic 835 posting to centralize collections and remittance posting. These functional modules supported lab billing operations and enabled structured automation of claims adjudication and appeals escalation.
The implementation focused on the billing department and laboratory billing function, rolling out process changes for claims submission, appeals workflows, and 835 reconciliation. As an explicit outcome, the laboratory reduced billing FTEs by 50 percent and reported an estimated $370,000 in annual savings, with improved collections and data visibility cited as operational benefits.
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