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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of TIBCO BusinessWorks ProcessMonitor Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cardif Assurance Vie Japan Insurance 135 $150M Japan TIBCO Software TIBCO BusinessWorks ProcessMonitor Process Mining 2018 n/a
In 2018, Cardif Assurance Vie Japan implemented TIBCO BusinessWorks ProcessMonitor as a Process Mining solution across its customer-facing systems portfolio. The deployment targeted the Web Declaration System with both B2C and B2B modules, the MyCardif my page application for group insurance, and the Cardif web site which includes the Online Claims module, all operating within Japan. The TIBCO BusinessWorks ProcessMonitor implementation was configured to capture process telemetry across the ESB layer and application stack, aligning with the team mandate to move Cardif IT systems toward an API-based microservice architecture. Configuration and automation work emphasized event correlation between Tibco BusinessWorks ESB flows, Java backend services, and Liferay CMS front ends, while preserving traceability between functional requirement documents and technical specifications. Integrations explicitly included Oracle 12c or 19c databases and the existing Java application landscape, with the monitoring footprint extending into CI/CD and test tooling used by the delivery teams. DevOps and quality toolchain components cited in scope were Jenkins, Sonar, Selenium, Ansible, and Kubernetes, reflecting an operational model where process mining feeds into automated test and release pipelines, and supports unit, integration, and system integration test phases. Governance practices were formalized around traceability and delivery controls, requiring technical specifications to map to functional requirements, version control of code and artifacts, and structured handover to production teams. Quality and security gates used static code scans and OWASP-aligned reviews, and the implementation aligned with team responsibilities for vendor oversight, SIT execution, and sustaining application artefacts for Cardif Assurance Vie Japan.
Goya Foods Consumer Packaged Goods 4000 $1.6B United States TIBCO Software TIBCO BusinessWorks ProcessMonitor Process Mining 2019 n/a
In 2019 Goya Foods implemented TIBCO BusinessWorks ProcessMonitor as part of a broader integration and master data initiative, aligning the deployment with its Process Mining objectives. The implementation was delivered alongside TIBCO MDM, TIBCO BusinessWorks, TIBCO Hawk, and TIBCO Spotfire to centralize and control product, location, and manufacturing data across the organization. TIBCO BusinessWorks ProcessMonitor was configured to provide process mining and runtime visibility for integration flows, enabling instrumentation of BusinessWorks services for logging, debugging, and service health monitoring. The deployment leveraged TIBCO BusinessWorks for orchestration, TIBCO Hawk for operational alerts, and TIBCO Spotfire for analytics, creating a stack that combined process-level telemetry with master data management and reporting capabilities. Operational scope targeted product data management, e-commerce order lookup, manufacturing and location records, and integration development workflows, with a single data pool synchronizing 10 data sources in near real time through TIBCO MDM. Developers gained improved situational awareness of service availability and process behavior, and business teams accessed consolidated product attributes when fulfilling customer orders. Governance work focused on data quality, centralized publishing, and control of integration endpoints to reduce the risk of publishing incorrect product information and the potential for lost sales. Outcomes explicitly reported include data quality and access improvements, more efficient development, and greater customer satisfaction, and the company is exploring additional use cases such as delivery truck status tracking using TIBCO Spotfire to further support sales and customer service.
TD Securities Banking and Financial Services 6500 $2.0B Canada TIBCO Software TIBCO BusinessWorks ProcessMonitor Process Mining 2015 n/a
In 2015, TD Securities deployed TIBCO BusinessWorks ProcessMonitor to introduce Process Mining capabilities into its middleware observability and operational tooling. The engagement positioned TIBCO BusinessWorks ProcessMonitor alongside existing Tibco runtime and monitoring components to provide process-level visibility for transaction flows supporting regulatory reporting and trade warehousing functions. TIBCO BusinessWorks ProcessMonitor was configured to ingest telemetry and event data from Tibco BusinessWorks and BusinessEvents engines, EMS/JMS messaging, and Solace messaging endpoints, leveraging existing Tibco Hawk rulebases and NASTEL AutoPilot agents for KPI collection. The implementation emphasized process discovery, end to end transaction correlation, visual process flow analysis, and exception tracing consistent with Process Mining functional workflows, while reusing scripted deployment and instrumentation patterns already present in the environment. Integrations tied the Process Mining deployment into a broad middleware stack, including Tibco BW/BE administration domains, EMS 6.3, Solace messaging, Java microservices, and backend data stores such as DB2, Oracle and PostgreSQL as event sources. Operational scope covered approximate administration of 20 large-size Tibco domains and roughly 450 applications across three environments, supporting Trade Regulatory Reporting and Compliance, global trade repository warehousing, and Collateral Risk Management teams, and leveraged a global engineering team spanning four regions. Governance and rollout relied on formal Application Deployment SDP documentation, Tibco AppManage scripted deployments for repeatable promotion across environments, and master and detailed implementation plans driven by the RTO Engineering group. Implementation work integrated existing monitoring and alerting pipelines from NASTEL AutoPilot and ITRS Netprobe to ensure the Process Mining feeds aligned with established operational workflows and deployment automation practices.
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Buyer Intent: Companies Evaluating TIBCO BusinessWorks ProcessMonitor

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TIBCO BusinessWorks ProcessMonitor. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating TIBCO BusinessWorks ProcessMonitor for Process Mining include:

  1. Fiserv, a United States based Professional Services organization with 38000 Employees
  2. Advent Business Co., a United States based Professional Services company with 10 Employees

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FAQ - APPS RUN THE WORLD TIBCO BusinessWorks ProcessMonitor Coverage

TIBCO BusinessWorks ProcessMonitor is a Process Mining solution from TIBCO Software.

Companies worldwide use TIBCO BusinessWorks ProcessMonitor, from small firms to large enterprises across 21+ industries.

Organizations such as TD Securities, Goya Foods and Cardif Assurance Vie Japan are recorded users of TIBCO BusinessWorks ProcessMonitor for Process Mining.

Companies using TIBCO BusinessWorks ProcessMonitor are most concentrated in Banking and Financial Services, Consumer Packaged Goods and Insurance, with adoption spanning over 21 industries.

Companies using TIBCO BusinessWorks ProcessMonitor are most concentrated in Canada, United States and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TIBCO BusinessWorks ProcessMonitor across Americas, EMEA, and APAC.

Companies using TIBCO BusinessWorks ProcessMonitor range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of TIBCO BusinessWorks ProcessMonitor include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TIBCO BusinessWorks ProcessMonitor customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.