List of Tiledesk Customers
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Since 2010, our global team of researchers has been studying Tiledesk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tiledesk for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tiledesk for Chatbots and Conversational AI include: University Of Valencia Spain, a Spain based Education organisation with 5000 employees and revenues of $450.0 million, Mauritius Housing Company, a Mauritius based Banking and Financial Services organisation with 165 employees and revenues of $22.0 million, Qualifirst Canada, a Canada based Distribution organisation with 30 employees and revenues of $15.0 million, Faber by Kalisch, a United States based Manufacturing organisation with 100 employees and revenues of $10.0 million, Fry Steel, a United States based Distribution organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Tiledesk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tiledesk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Absolute Asia Travel | Leisure and Hospitality | 10 | $1M | Vietnam | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Absolute Asia Travel deployed Tiledesk on its public website. Tiledesk, implemented as a Chatbots and Conversational AI application, is embedded as a web chat widget to manage customer-facing conversations for inquiries and booking questions. The implementation focused on configuring conversational flows, message templates, fallback routing to live agents, and lightweight administrative controls appropriate for a company with ten employees.
Operational coverage is the Vietnam site where Tiledesk handles front line customer service and lead capture for the leisure and hospitality business. Governance and ongoing maintenance are managed internally, with regular updates to conversation scripts and agent handoff rules to align with booking and support workflows. The deployment emphasizes the Tiledesk web chat runtime and content management capabilities within the Chatbots and Conversational AI category.
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Asdasd | Communications | 10 | $1M | Italy | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Asdasd deployed Tiledesk as its Chatbots and Conversational AI solution on its public website https://www.popwifi.it/. The small communications firm of about 10 employees implemented Tiledesk to provide a persistent web chat interface for customer inquiries and on-site engagement.
The implementation centered on the Tiledesk web chat widget and conversational flow capabilities, with configuration of automated conversational workflows, message templates, and session management to handle initial user triage. The deployment used the Tiledesk console for bot authoring and rule based routing, enabling live agent handoff within the same chat channel when needed. These modules support intent handling, scripted responses, and conversation state persistence consistent with Chatbots and Conversational AI functional workflows.
Operational coverage is focused on the website channel, supporting customer support and site engagement activities rather than enterprise back office systems. Governance was organized through administrative access in Tiledesk for a small operations team, with procedures for updating conversation scripts, moderating transcripts, and maintaining chat widget configuration. Monitoring and built in analytics within Tiledesk provide the feedback loop for iterative tuning of conversational content.
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Ask Foods | Consumer Packaged Goods | 20 | $2M | India | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Ask Foods implemented Tiledesk, embedding Tiledesk on its public website as the Chatbots and Conversational AI layer to manage front-line customer interactions and product inquiries. The deployment uses the full Tiledesk conversational interface on the site to provide an always-on digital touchpoint for consumers visiting askfoods.in.
The implementation is centered on a web-embedded chat widget delivered by Tiledesk, configured with conversational flows, a knowledge base for frequently asked questions, canned responses, and live agent handoff capability. Tiledesk is used to capture lead and contact data during sessions and to maintain session context across multi-turn conversations, reflecting standard Chatbots and Conversational AI functional patterns.
Operational coverage is the company website and the customer service and sales-facing functions of Ask Foods in India, with administration and configuration handled by internal operations and marketing resources. Governance focuses on conversation template management and response scripting, with staged rollout and content updates operated directly by Ask Foods rather than through an external system integrator.
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Professional Services | 24 | $3M | Malaysia | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2023 | n/a |
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Manufacturing | 100 | $10M | United States | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 50 | $5M | United States | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 10 | $1M | United States | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2021 | n/a |
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Transportation | 50 | $5M | United Arab Emirates | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 42 | $5M | Philippines | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 10 | $2M | United States | Tiledesk | Tiledesk | Chatbots and Conversational AI | 2023 | n/a |
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