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List of Tone ReliaTel Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Boeing Aerospace and Defense 172000 $66.5B United States Tone Software Tone ReliaTel PBX, VoiP and Phone Systems 2025 n/a
In 2025 Boeing uses Tone ReliaTel in its PBX, VoiP and Phone Systems portfolio for monitoring and provisioning of Workplace Voice Services in the United States. Public job postings explicitly list Tone ReliaTel among the commercial off the shelf monitoring and provisioning applications Boeing configures and maintains, indicating active operational use by the company’s voice tools and operations teams. Tone ReliaTel is applied for monitoring, reporting and administration of enterprise voice services, with the application cited specifically for monitoring and provisioning tasks. Job descriptions show the application is part of the configuration and maintenance responsibilities for voice tools teams, suggesting deployment of ReliaTel for operational telemetry, usage reporting and administration of UC/voice service configurations. Implementation coverage is centered on Boeing’s UC and voice operations in the United States, where ReliaTel is used alongside other COTS monitoring and provisioning applications in the voice tools stack. The public hiring signal identifies the application as embedded in operational workflows for provisioning and incident monitoring rather than a purely experimental or pilot tool. Governance and operational ownership is assigned to Boeing’s voice tools and operations teams, who configure, maintain and administer Tone ReliaTel as part of Workplace Voice Services. Configuration, ongoing maintenance and reporting responsibilities are identified in role descriptions, indicating an internal operations model with centralized tool ownership for enterprise voice service administration.
Unique Construction and Real Estate 10 $2M United States Tone Software Tone ReliaTel PBX, VoiP and Phone Systems 2009 n/a
In 2009, Unique Communications incorporated Tone ReliaTel into its CAIRS product suite. The integration aligned the deployment with the PBX, VoiP and Phone Systems category, targeting telecom and OSS use cases for network and call accounting and management for government and enterprise customers. Tone ReliaTel was integrated at the module level inside CAIRS, delivering VoIP monitoring, call accounting and call management capabilities alongside CAIRS analytics and service assurance components. The implementation embedded Tone ReliaTel as an operational telecom OSS component within the product suite, enabling consolidated telemetry and billing workflows across voice and IP services. The combined CAIRS and Tone ReliaTel configuration supported JITC certification and enabled Unique Communications to pursue Department of Defense opportunities in the United States, an outcome described in the source. Operational coverage focused on government and enterprise environments where certified network call accounting and VoIP monitoring are prerequisites for procurement and compliance. Governance and rollout centered on certifying the integrated offering for DoD procurement, aligning test and certification workflows, and establishing product governance and operational handover for government accounts. The implementation positioned Tone ReliaTel within CAIRS as an integrated telecom OSS solution for government and enterprise procurement processes.
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FAQ - APPS RUN THE WORLD Tone ReliaTel Coverage

Tone ReliaTel is a PBX, VoiP and Phone Systems solution from Tone Software.

Companies worldwide use Tone ReliaTel, from small firms to large enterprises across 21+ industries.

Organizations such as Boeing and Unique are recorded users of Tone ReliaTel for PBX, VoiP and Phone Systems.

Companies using Tone ReliaTel are most concentrated in Aerospace and Defense and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Tone ReliaTel are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tone ReliaTel across Americas, EMEA, and APAC.

Companies using Tone ReliaTel range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 50%.

Customers of Tone ReliaTel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Tone ReliaTel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of PBX, VoiP and Phone Systems.