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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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Michelin, an e2open customer evaluated Oracle Transportation Management

List of Toshiba Elera Loyalty and Promotions Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Megasuper Costa Rica Retail 3000 $320M Costa Rica Toshiba Toshiba Elera Loyalty and Promotions Customer Loyalty 2025 Ribo Hermanos Ingenieria En Sistemas De Comercio In 2025 Megasuper Costa Rica implemented Toshiba Elera Loyalty and Promotions as part of a broader Toshiba ELERA platform deployment across its Costa Rica stores, aligning the Customer Loyalty application with retail operations and CRM functions. The deployment was anchored on in-store ELERA capabilities that were explicitly announced, including self-checkout and ELERA Produce Recognition, and the loyalty and promotions module is inferred from the vendor suite and Megasuper’s stated focus on offers and customer loyalty. The implementation encompassed ELERA self-checkout configuration and the ELERA Produce Recognition capability to streamline in-aisle and checkout workflows, with Toshiba Elera Loyalty and Promotions inferred to provide offers and promotions management, customer enrollment, and loyalty campaign orchestration consistent with Customer Loyalty category functionality. Configuration work emphasized point-of-interaction automation, offer delivery tied to transaction events, and cataloging of produce SKUs for recognition workflows. Ribo Hermanos Ingenieria En Sistemas De Comercio served as the systems integrator for the deployment, executing in-store installations and coordinating device-level integration for self-checkout terminals and produce recognition sensors. Operational coverage was limited to Costa Rica retail operations and CRM teams, with rollout planned across Megasuper’s Costa Rica store estate rather than regional expansion beyond the country. Governance and operational change focused on store-level process updates, cashier and floor staff training on self-checkout and produce recognition exceptions, and CRM alignment for offers and loyalty enrollment flows. The stated outcomes from the ELERA platform implementation include faster transactions, improved operational efficiency, and enhanced customer satisfaction driven by self-checkout throughput and automated produce identification, with the use of Toshiba Elera Loyalty and Promotions inferred to centralize offers and customer engagement within the Customer Loyalty function.
Merco Mexico Retail 800 $120M Mexico Toshiba Toshiba Elera Loyalty and Promotions Customer Loyalty 2025 Swedarey Mexico In 2025, Merco Mexico implemented Toshiba Elera Loyalty and Promotions as an extension of its existing ELERA investments. This move follows deployments of Toshiba MxP self-checkout solutions across northern Mexico and signals an intentional expansion of ELERA capabilities into Customer Loyalty to modernize checkout and reduce friction. The Toshiba Elera Loyalty and Promotions implementation focuses on standard Customer Loyalty capabilities, including member profile management, campaign and promotions orchestration, and point accrual and redemption workflows tied to checkout events. Configuration work centers on rule-based promotions, real-time loyalty lookups at point of checkout, and campaign scheduling to align marketing and store operations functions. Integration work is concentrated on connecting Toshiba Elera Loyalty and Promotions to the deployed MxP self-checkout estate across northern Mexico and to in-store POS and store operations systems. Swedarey Mexico is the systems integrator coordinating deployment, handling on-site integration, and aligning ELERA Loyalty and Promotions with the existing self-checkout architecture and store network. Governance and rollout are structured around store operations, IT, and marketing stakeholders, with pilots at self-checkout sites in northern Mexico and phased expansion planned across the region. The implementation emphasizes operational procedures for checkout teams and campaign governance to ensure promotions and loyalty triggers operate consistently at self-checkout and across the store estate.
Weis Markets Retail 23000 $4.7B United States Toshiba Toshiba Elera Loyalty and Promotions Customer Loyalty 2022 Pomeroy In 2022 Weis Markets implemented Toshiba Elera Loyalty and Promotions to centralize Customer Loyalty across its physical and digital channels. The deployment targeted the retailer’s 197 stores in the Mid-Atlantic region and was scoped to CRM and loyalty operations within the United States, aligning store-level and online customer engagement under a single commerce platform. The implementation uses Toshiba’s ELERA Commerce Platform to unify POS, e-commerce, and customer engagement capabilities, with explicit module usage for loyalty and promotions. Core functional capabilities deployed include loyalty enrollment and account management, promotions orchestration, and campaign management workflows, enabling segmentation-driven promotions and centralized offer management tied to customer profiles. Integration workstreams explicitly linked point of sale systems and the e-commerce storefront to the Toshiba Elera Loyalty and Promotions modules, creating cross-channel data flows for transactions and customer events. The program covered store operations, marketing, and ecommerce functions, and the technical work built on an existing delivery relationship with Pomeroy IT Solutions, which served as the implementation partner for system configuration and rollout support. Governance emphasized coordinated marketing and IT oversight for campaign approval and loyalty rules administration during rollout, with phased enablement across the 197-store footprint. The vendor announcement cites improved ability to run targeted campaigns and to deliver a unified shopping experience as primary operational outcomes.
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Buyer Intent: Companies Evaluating Toshiba Elera Loyalty and Promotions

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Toshiba Elera Loyalty and Promotions. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Toshiba Elera Loyalty and Promotions for Customer Loyalty include:

  1. Softtek Valores Administrativos, a Mexico based Professional Services organization with 10 Employees

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