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List of TotalSoft Charisma Career Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Auchan Retail Romania Retail 7000 $826M Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2012 n/a
In 2012 Auchan Retail Romania implemented TotalSoft Charisma Career Management as a targeted solution within its Succession and Leadership Planning agenda. The deployment addressed a nationwide retail HR population of approximately 7000 employees in Romania, with an objective to ensure consistent standards, speed of reporting, and unified reaction and intervention across HR processes. TotalSoft Charisma Career Management is an online Charisma Talent Management application composed of five explicit modules, Recruitment, Career Development, Performance Management, Competency Management and Training, each mapped to specific human capital workflows. Configuration emphasized capture of both quantitative and qualitative data, structured performance and competency records, career path visibility and a modern employee communication channel for feedback and opportunity exposure. The implementation was executed in close collaboration with TotalSoft to develop and adapt the application to Auchan Romania operational needs, and it was embedded into the retailer’s coherent HR process design to centralize talent information and standardize reporting. Operational coverage focused on HR recruitment and development functions across Auchan Romania, supporting transparency, objectivity and fairness in recruitment, training and promotion workflows. Governance and rollout included process alignment to ensure consistent application of talent practices, employee feedback loops through the Charisma Talent Management platform and mechanisms to expose internal opportunities to staff. Auchan reported that Charisma offered advantages to talent management processes, enabling data collection and a simple communication channel for employees while reinforcing the company culture of people development and equal opportunity.
BRD Groupe Societe Generale Banking and Financial Services 5327 $902M Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2014 n/a
In 2014, BRD Groupe Societe Generale implemented TotalSoft Charisma Career Management within a broader TotalSoft Charisma HCM deployment focused on Succession and Leadership Planning. The rollout consolidated HR administration across Romania, bringing timesheets, absences, compensation, business intelligence, training and employees' career management onto a single platform managed by TotalSoft. TotalSoft Charisma Career Management was configured to support core HR transactional modules, time and absence management, compensation configuration, learning and development workflows, and career pathing capabilities. The implementation included centralized employee records and workflow automation for career progression and training assignments, aligning application configuration with HR process automation and talent planning use cases. Operational governance shifted when HR activity was transferred to TotalSoft at the end of 2014, with the implementation and rollout completed shortly thereafter, establishing vendor led service and application operations. The deployment impacted HR and talent management functions across BRD Romania and was reported to improve HR productivity and employee communication.
Carrefour Romania Retail 10141 $2.8B Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2009 n/a
In 2009 Carrefour Romania implemented TotalSoft Charisma Career Management as part of a broader Charisma HCM deployment that included Charisma Document Management. The implementation targeted Succession and Leadership Planning while digitizing personnel files and decentralizing document access across Carrefour hypermarkets in Romania. The project timeline ran from November 2009 to February 2010, covering configuration, data capture and phased site enablement. Functional coverage centered on the Charisma HCM suite, with explicit use of Charisma Document Management to convert paper personnel files into electronic records and expose controlled access to store-level HR teams. Use of TotalSoft Charisma Career Management is inferred from the Charisma HCM footprint, aligning career profiles, development records and succession planning workflows with HR case management and employee responsiveness objectives. The architecture emphasized a centralized HCM repository with distributed access for hypermarket HR teams to support local processes. Operational scope encompassed HR departments across Carrefour Romania hypermarkets, focusing on personnel administration, employee development and local HR responsiveness. Governance and rollout followed a short multi-month program, moving from digitization and configuration to decentralization of document access, enabling store-level HR users to retrieve personnel documentation. Outcomes reported included reduced HR processing time and improved employee responsiveness due to digitization and decentralized access.
Coca-Cola HBC Romania Consumer Packaged Goods 1455 $570M Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2012 n/a
In 2012 Coca-Cola HBC Romania outsourced payroll and personnel administration to TotalSoft using the Charisma HCM platform, beginning in January 2012. The engagement was delivered as a vendor-operated HR service that covered Coca-Cola HBC Romania and was later extended to Moldova. Coca-Cola HBC Romania implemented TotalSoft Charisma Career Management in 2012 as part of the Charisma HCM footprint, aligned to Succession and Leadership Planning functions. The TotalSoft Charisma Career Management component is represented in this implementation narrative as the career and talent management layer supporting employee development workflows, succession planning and talent review orchestration consistent with Succession and Leadership Planning capabilities. Operational configuration explicitly automated timekeeping and payroll, externalizing salary calculation and personnel management to TotalSoft and centralizing routine HR administration across Romania and subsequently Moldova. Functional modules used within the Charisma HCM deployment included time and attendance automation and payroll calculation, with career management capabilities inferred from the platform’s integrated HR process set. Governance shifted to vendor-managed processing with the externalization of salary calculation and personnel administration, which reduced routine HR workload across Coca-Cola HBC Romania and the extended Moldova operations. The implementation balanced centralized payroll servicing with platform-based career and succession planning functionality to support HR and payroll business functions.
Mega Image Retail 10317 $2.3B Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2013 n/a
In 2013, Mega Image implemented TotalSoft Charisma Career Management to address Succession and Leadership Planning within its HR organization. The rollout targeted the retailer’s structured evaluation universe, which included head office, stores and warehouse staff and encompassed the three employee groups Mega Image assessed during that period, supporting the Performance Management team responsible for administering the program. The implementation configured three Charisma modules, the 360 Evaluation module, Performance Management module and Career Management and Succession Plan module, to mirror Mega Image’s existing multi‑actor evaluation flows including self‑assessments and manager assessments. TotalSoft Charisma Career Management was configured to generate automatic scoring and reporting, to persist evaluation status with each user save, and to preserve the detailed flows required for multi‑stage evaluations so no step was omitted during automated processing. As a web solution, Charisma Talent Management required no local client installation and provided secure access through security keys and username and password controls, which simplified access across store and office locations. The vendor relationship with TotalSoft, the provider of the company’s HR and payroll solution, informed selection and alignment with HR processes, and the integrated use of the modules enabled the HR department to align individual objectives with corporate objectives in a single application. Governance and adoption work focused on mapping Mega Image’s existing evaluation criteria, scales and actor roles into the application workflows, and on user enablement through both in‑person and video training assets. Two staff in the Performance Management team managed preparation, execution and follow up, and the system was configured to provide live status, individual reminders to incomplete participants and detailed ad hoc reports for analysis. Explicit post‑implementation outcomes reported by the Performance Management Manager include a shift from several weeks of manual centralization to obtaining analysis in a single day, elimination of manual centralizing and processing work, increased transparency with employees able to view their evaluations and manager feedback and request discussions, and faster access to diverse, detailed statistics, with selective further development requested for post evaluation reporting.
Professional Services 222 $66M Romania TotalSoft TotalSoft Charisma Career Management Succession and Leadership Planning 2010 n/a
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FAQ - APPS RUN THE WORLD TotalSoft Charisma Career Management Coverage

TotalSoft Charisma Career Management is a Succession and Leadership Planning solution from TotalSoft.

Companies worldwide use TotalSoft Charisma Career Management, from small firms to large enterprises across 21+ industries.

Organizations such as Carrefour Romania, Mega Image, BRD Groupe Societe Generale, Auchan Retail Romania and Coca-Cola HBC Romania are recorded users of TotalSoft Charisma Career Management for Succession and Leadership Planning.

Companies using TotalSoft Charisma Career Management are most concentrated in Retail, Banking and Financial Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using TotalSoft Charisma Career Management are most concentrated in Romania, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TotalSoft Charisma Career Management across Americas, EMEA, and APAC.

Companies using TotalSoft Charisma Career Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 33.33%.

Customers of TotalSoft Charisma Career Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified TotalSoft Charisma Career Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Succession and Leadership Planning.