List of TouchBistro Dine Customers
Toronto, M5H 2C9, ON,
Canada
Since 2010, our global team of researchers has been studying TouchBistro Dine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TouchBistro Dine for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TouchBistro Dine for Reservation and Booking Management include: Chatham Inn Relais & Chateaux, a United States based Leisure and Hospitality organisation with 35 employees and revenues of $6.0 million, La Licorne, a Canada based Professional Services organisation with 24 employees and revenues of $3.0 million, Corporation De Developpement Immobilier Intersite, a Canada based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using TouchBistro Dine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TouchBistro Dine customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chatham Inn Relais & Chateaux | Leisure and Hospitality | 35 | $6M | United States | TouchBistro | TouchBistro Dine | Reservation and Booking Management | 2018 | n/a |
In 2018, Chatham Inn Relais & Chateaux implemented TouchBistro Dine for Reservation and Booking Management. The 18 room Forbes 4 Diamond full service hotel embedded the application into front desk and guest services to centralize booking workflows for both dining and guest reservations.
TouchBistro Dine was configured to manage booking calendars, table allocations, and guest profiles, aligning with standard Reservation and Booking Management capabilities such as reservation scheduling, availability management, and service sequencing. Configuration prioritized front desk access to dining bookings and visibility into reservation slots to coordinate concierge and guest request handling.
Operational use at the property involved frontline staff operating TouchBistro Dine alongside Webrezpro and Think Reservation, with staff coordinating reservation data across those systems for dining and hotel bookings rather than asserting formal technical connectors. Day to day operations placed the application at the center of reservation entry, guest intake, and triggers for service tasks including housekeeping room checks.
Governance and workflow changes focused on embedding reservation processes into existing front desk and guest services procedures, assigning responsibility for reservation entry and basic IT troubleshooting to guest service associates. The implementation scope was the Chatham Inn property in Chatham Massachusetts, covering front desk, food and beverage coordination, and housekeeping verification activities.
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Corporation De Developpement Immobilier Intersite | Construction and Real Estate | 10 | $1M | Canada | TouchBistro | TouchBistro Dine | Reservation and Booking Management | 2014 | n/a |
In 2014, Corporation De Developpement Immobilier Intersite deployed TouchBistro Dine. The deployment addressed Reservation and Booking Management and included a public facing integration with Bookenda Reservations Manager on the company website to capture online bookings.
TouchBistro Dine was configured to manage in-venue reservation workflows, table management, booking confirmations, and guest profile capture, aligning core reservation functions with the customer facing booking channel. The configuration emphasized booking orchestration and schedule management typical of Reservation and Booking Management applications, routing website reservations into the restaurant scheduling queue.
Operational coverage focused on front of house restaurant operations and the web channel, operated by a small organizational staff in Canada. Governance and rollout centered on aligning website booking flows with in-venue seating processes and establishing staff procedures for reservation handling and booking reconciliation.
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La Licorne | Professional Services | 24 | $3M | Canada | TouchBistro | TouchBistro Dine | Reservation and Booking Management | 2014 | n/a |
In 2014 La Licorne implemented TouchBistro Dine as its reservation platform, deploying a solution aligned to Reservation and Booking Management for its theatre operations. The implementation explicitly pairs TouchBistro Dine with Bookenda Reservations Manager on the company website for customer-facing bookings, establishing a public booking entry point that feeds the venue reservation workflow.
TouchBistro Dine was configured to support reservation capture, seat and table assignment, waitlist control, and front-of-house scheduling, reflecting standard Reservation and Booking Management functional terminology. Configuration emphasis was on box office and front-of-house capabilities, matching La Licorne's small professional services structure and the operational needs of a theatre venue.
Operationally the deployment created a dual-channel booking flow, with Bookenda Reservations Manager handling online capture and TouchBistro Dine orchestrating in-venue reservation management and scheduling. Governance and process alignment centered on reconciling web bookings into box office workflows and updating staff procedures to manage incoming Bookenda reservations inside TouchBistro Dine.
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Buyer Intent: Companies Evaluating TouchBistro Dine
- Evercore, a United States based Banking and Financial Services organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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