List of Transportation Insight Parcel Lost & Damage Claims Management Customers
Atlanta, 30350, GA,
United States
Since 2010, our global team of researchers has been studying Transportation Insight Parcel Lost & Damage Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Transportation Insight Parcel Lost & Damage Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Transportation Insight Parcel Lost & Damage Claims Management for Insurance Claims Management include: Death Wish Coffee, a United States based Retail organisation with 122 employees and revenues of $29.0 million, Aurora Parts, a United States based Distribution organisation with 250 employees and revenues of $25.0 million, Feetures, a United States based Retail organisation with 50 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Transportation Insight Parcel Lost & Damage Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aurora Parts | Distribution | 250 | $25M | United States | Transportation Insight | Transportation Insight Parcel Lost & Damage Claims Management | Insurance Claims Management | 2019 | n/a | In 2019, Aurora Parts implemented Transportation Insight Parcel Lost & Damage Claims Management. The deployment addresses Insurance Claims Management for parcel recoveries across Aurora Parts distribution and transportation operations in North America, reflecting integration with the vendor’s parcel service portfolio. Transportation Insight Parcel Lost & Damage Claims Management was configured to handle end to end claims intake, evidence capture and documentation workflows, carrier filing and recovery tracking, and claims accounting reconciliation. The implementation leverages parcel analytics and visibility to automate claim substantiation and centralized case management, providing structured reporting and audit trails for disputed shipments. The claims solution integrates with Transportation Insight TMS and parcel visibility feeds to reconcile shipment events, trigger claims workflows, and correlate carrier performance with claim activity. Operational ownership spans transportation and distribution center teams with finance involvement for recovery accounting, and governance emphasizes standardized claims SLAs and centralized escalation procedures. Aurora uses Transportation Insight Parcel Lost & Damage Claims Management to pursue recoveries and improve parcel financial outcomes. | |
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Death Wish Coffee | Retail | 122 | $29M | United States | Transportation Insight | Transportation Insight Parcel Lost & Damage Claims Management | Insurance Claims Management | 2021 | n/a | In 2021 Death Wish Coffee announced a partnership with Transportation Insight for transportation management technology, visibility and freight claims to support rapid growth and transportation financial settlement. As part of that engagement Death Wish Coffee adopted Transportation Insight Parcel Lost & Damage Claims Management within the Insurance Claims Management category to extend claims capability to parcel level shipments and protect customer experience. The implementation of Transportation Insight Parcel Lost & Damage Claims Management was organized around core Insurance Claims Management capabilities, including structured claims intake, evidence capture and document management, adjudication workflows, settlement routing and audit trails. Configuration tied claim records to shipment events from Transportation Insight visibility so operations teams could substantiate losses against transit milestones and carrier events. Operational ownership was centered in operations and transportation, with the system used to centralize parcel claim processing and to route escalations to finance for settlement and payable controls. Governance emphasized standardized claim intake formats, evidence standards and approval workflows to maintain customer experience and support transportation financial settlement. | |
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Feetures | Retail | 50 | $8M | United States | Transportation Insight | Transportation Insight Parcel Lost & Damage Claims Management | Insurance Claims Management | 2020 | n/a | In 2020, Feetures engaged Transportation Insight for a supply chain assessment that explicitly included small parcel auditing and fulfillment center process improvements, and implemented Transportation Insight Parcel Lost & Damage Claims Management as its Insurance Claims Management solution to address parcel-level damage and loss workflows. The engagement was anchored to operational throughput objectives for the companys fulfillment operations and small parcel network. Implementation emphasized parcel auditing and claims handling capabilities common to Insurance Claims Management, including structured claims intake, case management, automated adjudication workflows, exception routing into fulfillment operations, and claims recovery processing to identify refund opportunities. Configuration focused on instrumenting audit trails for inbound carrier events and standardizing claim lifecycles to support operations and customer service handoffs. The deployment targeted operations and fulfillment center workflows, with governance layered around parcel audit evidence and claims escalation between fulfillment and customer service teams. The assessment explicitly produced materially higher daily throughput in operations and fulfillment, and Feetures may be using Transportation Insight Parcel Lost & Damage Claims Management for parcel claims recovery to capture refunds and reduce customer-impacting incidents. |
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