List of TruBridge Customers
Mobile, 36602, AL,
United States
Since 2010, our global team of researchers has been studying TruBridge customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TruBridge for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TruBridge for Revenue Cycle Management include: American Family Care, a United States based Healthcare organisation with 1500 employees and revenues of $450.0 million, Sweetwater Hospital Association, a United States based Healthcare organisation with 703 employees and revenues of $75.0 million, Three Rivers Health, a United States based Healthcare organisation with 120 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using TruBridge, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TruBridge customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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American Family Care | Healthcare | 1500 | $450M | United States | TruBridge | TruBridge | Revenue Cycle Management | 2020 | n/a | In 2020, American Family Care engaged Viewgol's ambulatory RCM analytics and outsourcing as its Revenue Cycle Management implementation, an engagement that is now represented under the TruBridge application following Viewgol's acquisition. The scope targeted ambulatory revenue cycle operations for American Family Care's urgent care network, emphasizing analytics driven A/R acceleration and outsourced claim follow up to improve net collections. TruBridge supported the ambulatory Revenue Cycle Management engagement through analytics and managed services capabilities, configured to drive reductions in days in A/R and to prioritize denial management and follow up workflows. Implementation activities included configuration of prioritized worklists, performance dashboards for revenue operations, and operational reporting to centralize revenue visibility. Operational coverage encompassed revenue cycle teams across billing, patient financial services, and clinic operations in the United States, with managed service processes applied to routine claim appeal and accounts receivable workflow. Governance combined vendor delivered outsourcing with AFC operational oversight, aligning analytics outputs to adjust collector workflows and escalation rules. Viewgol delivered measurable outcomes during the engagement, achieving a 47% reduction in days in A/R within 180 days and materially improving net collections, outcomes that are now included under the TruBridge umbrella after Viewgol was acquired by TruBridge on October 16, 2023. | |
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Sweetwater Hospital Association | Healthcare | 703 | $75M | United States | TruBridge | TruBridge | Revenue Cycle Management | 2024 | n/a | In 2024 Sweetwater Hospital Association implemented TruBridge as its Revenue Cycle Management solution for the Tennessee hospital, initiating a long term U.S. partnership with TruBridge and a managed services engagement. The rollout included deployment of TruBridge managed RCM services alongside the vendor's nTrust EHR as the clinical record platform to support billing workflows. The implementation centered on TruBridge's nTrust EHR and outsourced RCM operations, with functional emphasis on claims adjudication, patient billing and financial counseling, accounts receivable management, and denial management processes. Configuration work focused on centralized claims workflow orchestration, automated workqueues for follow up, and revenue integrity checks to align clinical documentation and coding with billable events. Integration design connected TruBridge RCM operations with nTrust EHR to synchronize clinical data, charge capture, and claim submission streams, operating as a vendor managed services model for the hospital. Operational coverage targeted patient financial services, revenue integrity, and billing teams within Sweetwater Hospital Association, consolidating day to day RCM tasks under the TruBridge delivery model. Governance established joint operational oversight and performance reporting between Sweetwater Hospital Association and TruBridge, and restructured billing and AR follow up workflows to the outsourcing arrangement. The case report states that TruBridge's nTrust EHR and RCM outsourcing helped Sweetwater Hospital Association increase cash collections by roughly $1M per month and reduce AR days from 64 to 54. | |
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Three Rivers Health | Healthcare | 120 | $25M | United States | TruBridge | TruBridge | Revenue Cycle Management | 2023 | n/a | In 2023, Three Rivers Health implemented TruBridge for Revenue Cycle Management. The engagement targeted finance and revenue cycle operations at Three Rivers Health, a rural hospital in Basin, Wyoming, consolidating billing and accounts receivable management under an outsourced model. TruBridge provided Extended Business Office services initially and later expanded to a Complete Business Office revenue cycle outsourcing model. The implementation encompassed backlog remediation, day to day billing operations, claims follow up, denial management, and collections workflows consistent with Revenue Cycle Management capabilities. Configuration and operational procedures emphasized accounts receivable aging management and structured payer follow up. Operational scope covered hospital finance and revenue cycle departments in Basin, Wyoming, with TruBridge assuming ongoing operational responsibility for revenue cycle tasks and backlog recovery. Governance followed a staged outsourcing rollout from EBO to CBO, aligning operating procedures and casework ownership between hospital finance staff and TruBridge teams. The engagement recovered 2.6 million dollars from backlog and reduced accounts receivable days from 147 to 57, outcomes reported as part of the TruBridge engagement timeline. TruBridge is referenced by name in the case study and the deployment is characterized by an outsourced, full service Revenue Cycle Management model for the hospital. |
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