List of TrustID Identity Verification Services Customers
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United Kingdom
Since 2010, our global team of researchers has been studying TrustID Identity Verification Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TrustID Identity Verification Services for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TrustID Identity Verification Services for Identity and Access Management (IAM) include: Oxford City Council, a United Kingdom based Government organisation with 1300 employees and revenues of $320.0 million, Oxford International Education & Travel, a United Kingdom based Professional Services organisation with 295 employees and revenues of $40.0 million, Royal Free Hospital School Of Medicine, a United Kingdom based Healthcare organisation with 10 employees and revenues of $6.7 million and many others.
Contact us if you need a completed and verified list of companies using TrustID Identity Verification Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TrustID Identity Verification Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Oxford City Council | Government | 1300 | $320M | United Kingdom | TrustID | TrustID Identity Verification Services | Identity and Access Management (IAM) | 2014 | n/a |
In 2014 Oxford City Council implemented TrustID Identity Verification Services by introducing TrustID scanners in June 2014 to validate identities across customer-facing services and HR. The deployment targeted Identity and Access Management (IAM) workflows supporting benefits, housing, licensing and Right to Work checks.
The implementation centered on physical TrustID scanner hardware and identity validation workflows that captured and verified applicant documents during in person interactions, with the TrustID Identity Verification Services used to support counter fraud and eligibility decisions. The program processed over 10,000 scans in the first years and the council attributed at least £36,000 of savings in the first year by preventing fraudulent housing applications.
In 2020 Oxford City Council extended the environment to include TrustID Cloud Guest Links to enable remote uploads, adapting identity validation to support Covid period grant and benefit checks and maintain counter fraud controls for online and telephone channels. TrustID Cloud Guest Links provided a citizen facing upload pathway that complemented in person scanner workflows and broadened operational coverage across grants and benefits verification.
Rollout and operational governance were department aligned, with deployment and ongoing use embedded into customer services and HR verification processes across benefits, housing and licensing teams, first with direct scanner capture and later with remote upload procedures. The combined use of TrustID scanners and TrustID Cloud Guest Links positioned TrustID Identity Verification Services as the council level Identity and Access Management (IAM) capability for frontline identity validation and counter fraud screening.
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Oxford International Education & Travel | Professional Services | 295 | $40M | United Kingdom | TrustID | TrustID Identity Verification Services | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Oxford International Education & Travel implemented TrustID Identity Verification Services within its Oxford ELLT student registration workflow, leveraging Identity and Access Management (IAM) capabilities to automate identity checks for education and registrations. The deployment was executed by Oxford International Digital Institute to handle peak registration periods and scale candidate onboarding.
The technical implementation integrated the TrustID Identity Verification Services API to perform passport authentication and biometric facial matching as part of the registration flow. This API-driven configuration automated what had been manual ID reviews, reducing per-candidate verification time from previously 5 to 10 minutes down to seconds.
Integration scope focused on the Oxford ELLT student registration workflow in the education and registrations domain, impacting admissions and test administration processes and supporting partner test integrity. The solution improved scalability during peak registration windows by shifting candidate identity verification to an automated, real-time API process.
Governance and rollout were anchored on the 2022 selection of TrustID, with the operational change moving manual document review tasks to TrustID automated checks. Outcomes reported include a substantive reduction in manual review time, strengthened fraud detection, and increased partner confidence in test integrity.
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Royal Free Hospital School Of Medicine | Healthcare | 10 | $7M | United Kingdom | TrustID | TrustID Identity Verification Services | Identity and Access Management (IAM) | 2020 | n/a |
In 2020, Royal Free Hospital School Of Medicine deployed TrustID Identity Verification Services to support HR and recruitment Right to Work and identity verification across multiple London sites. The rollout used TrustID Identity Verification Services within the Identity and Access Management (IAM) category and was provisioned through the trust's North London Partners Shared Services organization.
TrustID Cloud was configured to enable remote document upload and selfie biometric checks, and the implementation included API and robotic integration capabilities to automate verification workflows. Functional capabilities implemented focused on identity capture, biometric liveness checks, document validation, and automated result delivery to downstream systems.
The service integrates directly with the trust's trac recruitment system via robotic process automation to ingest verification results automatically, reducing manual handoffs between HR and recruitment teams. Operational coverage centered on Right to Work checks for multiple London sites and supported remote candidate interactions for hiring and onboarding.
Governance and rollout were managed by North London Partners Shared Services with phased adoption across recruitment processes beginning in 2020, and the automated workflows replaced prior manual verification steps. By March 2021 the implementation reduced average ID-check time from 13 to 6 working days, reflecting accelerated verification throughput and centralized identity handling.
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