AI Buyer Insights:

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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Tyler Utilities Pro Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Cedartown, GA Government 107 $9M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2020 n/a In 2020, the City of Cedartown, GA deployed Tyler Utilities Pro to enable online water bill payments, implementing a web-based customer payment portal within the Utilities Customer Care and Billing category. The rollout went live via the city website and was positioned to provide residents direct access to bill presentment and electronic payment capabilities. Tyler Utilities Pro was configured to present an online bill pay interface that requires customers to register a valid email address and to activate accounts using two data points, the City of Cedartown Water Billing account number and the amount of the last payment. Functional capabilities implemented align with Utilities Customer Care and Billing workflows, including customer self-service account registration, secure payment processing, and web portal account management for water billing customers. The payment portal is operated and maintained by Tyler Technologies, providing the city a hosted payment channel accessible from the municipal website and supporting the utility billing department and resident account holders. Operational governance focused on customer authentication at signup and secure transaction handling, with the vendor described as ensuring a safe and secure payment site for residents.
City of Hallettsville, TX Government 23 $3M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2017 n/a In 2017, City of Hallettsville, TX implemented Tyler Utilities Pro to centralize Utilities Customer Care and Billing. Tyler Utilities Pro was deployed as the municipality's primary customer information and billing system, configured to handle customer accounts, rate schedules, meter-based usage calculation, bill presentment, and account-level payments while introducing online bill payment capabilities for residents. The implementation treated Tyler Utilities Pro as the authoritative billing engine and integrated the application with the city online payments interface to enable card and ACH transactions for utility bills. Operational coverage focused on utility billing, customer service, and treasury workflows, with configuration of billing cycles, service order workflows, account management, and local rate structures. Governance placed configuration and exception handling under municipal finance and utilities staff, and the rollout included staff training and workflow standardization to align customer service and billing operations with the new system.
City of Lee County, GA Government 30 $4M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2020 n/a In 2020, City of Lee County, GA implemented Tyler Utilities Pro to enable Utility Bill Online Payments and centralize municipal billing operations. The deployment targeted the city’s utility billing function within the Utilities Customer Care and Billing category, establishing a public-facing account portal for residents alongside back-office billing controls. Configuration work focused on customer account management, online bill presentment and payment processing, billing cycle and rate configuration, automated bill generation, and automated payment posting and reconciliation workflows. Tyler Utilities Pro was configured to support self-service invoice inquiry, secure online payments, account-level payment history, and customer notification workflows consistent with Utilities Customer Care and Billing functional expectations. Operational responsibility was scoped to the Utility Billing department and adjacent finance workflows, with governance activities including billing rule definition, payment acceptance policies, and staff configuration and training. Rollout emphasized operational readiness for online payments and standardized account management procedures using Tyler Utilities Pro.
Government 200 $16M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2020 n/a
Government 70 $6M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2019 n/a
Government 30 $3M United States Tyler Technologies Tyler Utilities Pro Utilities Customer Care and Billing 2018 n/a
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Buyer Intent: Companies Evaluating Tyler Utilities Pro

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tyler Utilities Pro. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tyler Utilities Pro for Utilities Customer Care and Billing include:

  1. City Of Irondale, a United States based Government organization with 154 Employees
  2. Native Solutions, a United States based Professional Services company with 10 Employees
  3. Tilli Software, a United States based Professional Services organization with 90 Employees

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