List of Tyler Utilities Pro Customers
Tyler Technologies
5101 Tennyson Parkway,
Plano, 75024, TX,
United States
Plano, 75024, TX,
United States
1 972-713-3700
Professional Services
7800
$2.3B
Since 2010, our global team of researchers has been studying Tyler Utilities Pro customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Utilities Pro for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Utilities Pro for Utilities Customer Care and Billing include: City of Port Richey, FL, a United States based Government organisation with 200 employees and revenues of $16.0 million, City of Cedartown, GA, a United States based Government organisation with 107 employees and revenues of $9.0 million, Pointe Coupee Parish, LA, a United States based Government organisation with 70 employees and revenues of $6.0 million, City of Lee County, GA, a United States based Government organisation with 30 employees and revenues of $4.0 million, City of Hallettsville, TX, a United States based Government organisation with 23 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Utilities Pro, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Utilities Pro customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Cedartown, GA | Government | 107 | $9M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, the City of Cedartown, GA deployed Tyler Utilities Pro to enable online water bill payments, implementing a web-based customer payment portal within the Utilities Customer Care and Billing category. The rollout went live via the city website and was positioned to provide residents direct access to bill presentment and electronic payment capabilities.
Tyler Utilities Pro was configured to present an online bill pay interface that requires customers to register a valid email address and to activate accounts using two data points, the City of Cedartown Water Billing account number and the amount of the last payment. Functional capabilities implemented align with Utilities Customer Care and Billing workflows, including customer self-service account registration, secure payment processing, and web portal account management for water billing customers.
The payment portal is operated and maintained by Tyler Technologies, providing the city a hosted payment channel accessible from the municipal website and supporting the utility billing department and resident account holders. Operational governance focused on customer authentication at signup and secure transaction handling, with the vendor described as ensuring a safe and secure payment site for residents.
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City of Hallettsville, TX | Government | 23 | $3M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2017 | n/a |
In 2017, City of Hallettsville, TX implemented Tyler Utilities Pro to centralize Utilities Customer Care and Billing. Tyler Utilities Pro was deployed as the municipality's primary customer information and billing system, configured to handle customer accounts, rate schedules, meter-based usage calculation, bill presentment, and account-level payments while introducing online bill payment capabilities for residents.
The implementation treated Tyler Utilities Pro as the authoritative billing engine and integrated the application with the city online payments interface to enable card and ACH transactions for utility bills. Operational coverage focused on utility billing, customer service, and treasury workflows, with configuration of billing cycles, service order workflows, account management, and local rate structures. Governance placed configuration and exception handling under municipal finance and utilities staff, and the rollout included staff training and workflow standardization to align customer service and billing operations with the new system.
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City of Lee County, GA | Government | 30 | $4M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, City of Lee County, GA implemented Tyler Utilities Pro to enable Utility Bill Online Payments and centralize municipal billing operations. The deployment targeted the city’s utility billing function within the Utilities Customer Care and Billing category, establishing a public-facing account portal for residents alongside back-office billing controls.
Configuration work focused on customer account management, online bill presentment and payment processing, billing cycle and rate configuration, automated bill generation, and automated payment posting and reconciliation workflows. Tyler Utilities Pro was configured to support self-service invoice inquiry, secure online payments, account-level payment history, and customer notification workflows consistent with Utilities Customer Care and Billing functional expectations.
Operational responsibility was scoped to the Utility Billing department and adjacent finance workflows, with governance activities including billing rule definition, payment acceptance policies, and staff configuration and training. Rollout emphasized operational readiness for online payments and standardized account management procedures using Tyler Utilities Pro.
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City of Port Richey, FL | Government | 200 | $16M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2020 | n/a |
In 2020 the City of Port Richey, FL completed migration to Tyler Utilities Pro, implementing the Tyler Utilities Pro application to manage municipal billing under the Utilities Customer Care and Billing category. The deployment targeted utility customer accounts, billing cycles, and meter-based revenue workflows for the city's utilities department.
Supporting infrastructure upgrades were carried out concurrently, including configuring the primary data connection from 100MB to 1GB with a four hour support service level agreement, deploying eight new servers and two domain controllers, and installing 34 new desktop computers with Windows 10 upgrades on 93 systems. The capital program also included installation of CCTV cameras at the Fleet Warehouse and Sims Park, deployment of point-of-sale software at the Recreation and Aquatics Center, and expansion of VOIP capacity at Public Works to support payment and customer service operations.
The municipality also completed migration to Tyler Technologies Energov in 2020 for permitting and licensing, expanding its Tyler Technologies footprint across municipal services. Operational coverage for the fiscal year implementations included Utilities, Recreation, Public Works, and Fleet, with governance emphasis on infrastructure provisioning and network SLA configuration to sustain Utilities Customer Care and Billing operations.
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Pointe Coupee Parish, LA | Government | 70 | $6M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, Pointe Coupee Parish, LA implemented Tyler Utilities Pro as its primary utility billing application. Tyler Utilities Pro is published on the parish website via a Tyler Portico payments and bill search portal, providing residents with online bill search and payment entry while presenting a web based customer self service front end.
The deployment emphasizes Utilities Customer Care and Billing capabilities, with configuration aligned to customer account management, billing and invoicing, and online payment processing workflows typical of the category. Operational scope covers municipal utility and finance functions, enabling parish billing operations and customer service teams to handle account lookup, payments, and billing inquiries through the public facing portal.
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Government | 30 | $3M | United States | Tyler Technologies | Tyler Utilities Pro | Utilities Customer Care and Billing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Tyler Utilities Pro
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tyler Utilities Pro. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tyler Utilities Pro for Utilities Customer Care and Billing include:
- City Of Irondale, a United States based Government organization with 154 Employees
- Native Solutions, a United States based Professional Services company with 10 Employees
- Tilli Software, a United States based Professional Services organization with 90 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Tyler Utilities Pro Coverage
Tyler Utilities Pro is a Utilities Customer Care and Billing solution from Tyler Technologies.
Companies worldwide use Tyler Utilities Pro, from small firms to large enterprises across 21+ industries.
Organizations such as City of Port Richey, FL, City of Cedartown, GA, Pointe Coupee Parish, LA, City of Lee County, GA and City of Hallettsville, TX are recorded users of
Tyler Utilities Pro for Utilities Customer Care and Billing.
Companies using Tyler Utilities Pro are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Tyler Utilities Pro are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tyler Utilities Pro across Americas, EMEA, and APAC.
Companies using Tyler Utilities Pro range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Tyler Utilities Pro include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tyler Utilities Pro customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.