List of UKG Pro Employee Voice (formerly UltiPro Perception) Customers
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Since 2010, our global team of researchers has been studying UKG Pro Employee Voice (formerly UltiPro Perception) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Pro Employee Voice (formerly UltiPro Perception) for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Pro Employee Voice (formerly UltiPro Perception) for Employee Experience include: Core-Mark, a United States based Distribution organisation with 11000 employees and revenues of $14.50 billion, KeHE & DPI Specialty Foods, a United States based Distribution organisation with 7900 employees and revenues of $7.50 billion, Rollins, a United States based Professional Services organisation with 19031 employees and revenues of $3.07 billion, Belle Tire Distributors, a United States based Automotive organisation with 1900 employees and revenues of $500.0 million and many others.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Belle Tire Distributors | Automotive | 1900 | $500M | United States | UKG | UKG Pro Employee Voice (formerly UltiPro Perception) | Employee Experience | 2023 | n/a |
In 2023, Belle Tire Distributors deployed UKG Pro Employee Voice (formerly UltiPro Perception) as part of a broader adoption of the UKG HCM and workforce management cloud suite, aligning Employee Voice under the Employee Experience category to capture and operationalize employee sentiment. The implementation was positioned to complement existing UKG human capital management and workforce management capabilities already live at the retailer, enabling a single-vendor data model for feedback and workforce operations.
UKG Pro Employee Voice was configured to run recurring employee surveys that collect both quantitative responses and free text input, with modern AI and natural language processing used to surface sentiment and theme analysis. The deployment emphasized standard Employee Experience workflows, including pulse survey cadence, text analytics, leader-facing insights, and prioritized action items for store and field leadership to close feedback loops.
The rollout covered Belle Tire Distributors retail operations across Illinois, Indiana, Michigan, and Ohio, spanning more than 170 locations and approximately 1,900 employees, and directly impacted HR, payroll, store management, compliance, and people analytics functions. Because Employee Voice operates within the UKG suite, feedback and workforce signals were available to managers alongside time and attendance, scheduling, and timecard exception data, enabling leaders to reallocate time from administrative resolution to coaching and employee engagement.
Governance and process changes accompanied the technical deployment, with leaders using survey insights to inform companywide policy adjustments and people programs. Explicit outcomes reported include enhancements to the company discount program, enrichment of the employee recognition program, and the addition of company holidays informed by Employee Voice survey input, plus redirected administrative effort toward benefits education and frontline coaching.
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Core-Mark | Distribution | 11000 | $14.5B | United States | UKG | UKG Pro Employee Voice (formerly UltiPro Perception) | Employee Experience | 2017 | n/a |
In 2017, Core-Mark implemented UKG Pro Employee Voice formerly UltiPro Perception as part of its Employee Experience tooling to improve HR insight into frontline retention. The implementation was motivated by Core-Mark operating in a highly competitive marketplace for talent, specifically warehouse workers and properly licensed delivery drivers, and by Noordin and his team exploring more targeted, accurate approaches to retain employees longer.
UKG Pro Employee Voice was configured to deliver structured and exit-focused survey instruments, real-time sentiment capture, and predictive indicators of flight risk. Functional capabilities in use include administrator-created exit surveys administered at point of separation, pulse-style sentiment surveys for current employees, and automated natural language analysis using artificial intelligence, machine learning, and natural language processing to surface intent and emotion from free text.
Operational coverage centers on the HR department and frontline managers who use Employee Voice output to interpret turnover patterns and near-term retention risk across distribution and delivery operations. The first of the exit surveys created with UKG Employee Voice went live in July 2021, and surveys are targeted at departing employees to capture rationale for leaving and underlying sentiment.
Governance and rollout have focused on manager enablement and HR analytic workflows to translate survey signals into retention actions, with the stated goal of using exit survey data to track why employees leave and to support efforts to improve retention in a competitive talent pool. The deployment emphasizes survey design, sentiment analysis, and manager-facing reporting as core components of Core-Mark HR processes.
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KeHE & DPI Specialty Foods | Distribution | 7900 | $7.5B | United States | UKG | UKG Pro Employee Voice (formerly UltiPro Perception) | Employee Experience | 2019 | n/a |
In 2019, KeHE & DPI Specialty Foods implemented UKG Pro Employee Voice (formerly UltiPro Perception). The application, categorized as Employee Experience, was introduced as a survey and feedback platform to augment HR systems across the organization.
Implementation was executed under the corporate HR Systems function which supported approximately 6,000 domestic employees and was managed by a small HRIS team. The deployment focused on configuring feedback campaigns, survey templates, and role based access tied to HRIS identities, aligning with standard Employee Experience functionality.
UKG Pro Employee Voice was integrated with the company's UltiPro core HRIS and payroll landscape, Ultimate Time & Attendance, Cornerstone for performance and learning, iCIMS for ATS and onboarding, and PeopleInsight for data analytics, enabling combined identity and organizational data workflows for survey targeting and cross system reporting. Integration scope emphasized exchange of employee identities, organizational hierarchy, and assignment data to maintain continuity between engagement signals and HR records.
Governance and operational ownership remained with HR Systems, with explicit emphasis on process review and improvement and oversight by HRIS leadership. The rollout approach coordinated with payroll, talent, learning, and recruiting teams to embed Employee Experience survey cycles into existing HR processes.
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Professional Services | 19031 | $3.1B | United States | UKG | UKG Pro Employee Voice (formerly UltiPro Perception) | Employee Experience | 2020 | n/a |
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Buyer Intent: Companies Evaluating UKG Pro Employee Voice (formerly UltiPro Perception)
- Colonial Life, a United States based Insurance organization with 11200 Employees
- Sargento, a United States based Manufacturing company with 2500 Employees
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