List of UKG Pro Forecasting (formerly UKG Dimensions Forecasting) Customers
Weston, 33326, FL,
United States
Since 2010, our global team of researchers has been studying UKG Pro Forecasting (formerly UKG Dimensions Forecasting) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Pro Forecasting (formerly UKG Dimensions Forecasting) for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Pro Forecasting (formerly UKG Dimensions Forecasting) for Workforce Scheduling include: SSP Group, a United Kingdom based Leisure and Hospitality organisation with 49000 employees and revenues of $4.39 billion, Crocs, a United States based Retail organisation with 7910 employees and revenues of $4.10 billion, Super Retail Group, a Australia based Retail organisation with 16063 employees and revenues of $2.52 billion, Costa Coffee United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 30000 employees and revenues of $1.50 billion and many others.
Contact us if you need a completed and verified list of companies using UKG Pro Forecasting (formerly UKG Dimensions Forecasting), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The UKG Pro Forecasting (formerly UKG Dimensions Forecasting) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Costa Coffee United Kingdom | Leisure and Hospitality | 30000 | $1.5B | United Kingdom | UKG | UKG Pro Forecasting (formerly UKG Dimensions Forecasting) | Workforce Scheduling | 2023 | n/a |
In 2023 Costa Coffee United Kingdom deployed UKG Pro Forecasting across its U.K. stores to optimize frontline staffing and long term labor planning. The deployment used UKG Pro Forecasting within the Workforce Scheduling category to introduce AI powered demand forecasting and schedule optimization for store level operations in the retail hospitality environment.
The implementation focused on core forecasting and scheduling capabilities, embedding automated demand forecasting, staff requirement modeling, and schedule generation aligned to peak service periods. UKG Pro Forecasting (formerly UKG Dimensions Forecasting) was configured to produce store level forecasts and recommended shift templates, supporting frontline HR and store manager scheduling workflows.
Operational coverage was concentrated across Costa Coffee U.K. stores, with the solution governing store level scheduling and informing centralized labor planning processes. The rollout emphasized store manager adoption for daily schedule adjustments and centralized oversight for long term staffing plans, aligning workforce schedules with predicted customer demand.
Costa Coffee reported approximately a 65% increase in store level efficiency during busy periods following the deployment, and the platform was positioned to support improved long term labor planning and operational outcomes through AI driven forecasting.
|
 |
Crocs | Retail | 7910 | $4.1B | United States | UKG | UKG Pro Forecasting (formerly UKG Dimensions Forecasting) | Workforce Scheduling | 2021 | n/a |
In 2021, Crocs implemented UKG Pro Forecasting, formerly UKG Dimensions Forecasting, to unify scheduling, forecasting, and timekeeping across its U.S. corporate, retail, and warehouse operations. The deployment was part of a broader UKG Pro Workforce Management rollout that began in November 2021 and was later expanded globally.
The implementation centered on Workforce Scheduling capabilities, with configuration of scheduling, forecasting, and timekeeping modules to support store, site, and corporate shift patterns. UKG Pro Forecasting was configured to produce demand-driven forecasts that feed automated schedule creation and manager-facing schedule tools, enabling shorter schedule build cycles and faster shift adjustments.
Operational coverage initially targeted U.S. corporate, retail, and distribution sites and then extended internationally, aligning HR and workforce scheduling processes across regions. The rollout placed scheduling and forecasting tools into manager workflows, consolidating timekeeping records and reducing manual roster assembly into a single workforce management system.
Outcomes reported by Crocs included reduced manager scheduling time, the ability to roll out forecasting capabilities worldwide, and enabling managers to schedule in minutes to better align staffing to demand. The deployment emphasized standardized scheduling governance and centralized forecasting as core controls for aligning labor to demand.
|
 |
SSP Group | Leisure and Hospitality | 49000 | $4.4B | United Kingdom | UKG | UKG Pro Forecasting (formerly UKG Dimensions Forecasting) | Workforce Scheduling | 2023 | n/a |
In 2023, SSP Group implemented UKG Pro Forecasting (formerly UKG Dimensions Forecasting) as part of a wider UKG Pro Workforce Management deployment, aligning forecasting capabilities with its Workforce Scheduling strategy. The initiative targeted operational scheduling and demand planning across SSP Group plc operations in the United Kingdom and Ireland, and is explicitly associated with the Workforce Scheduling category.
The deployment of UKG Pro Forecasting included core functional modules for Forecasting, Scheduling, Timekeeping, Reporting and Integration. Configuration work focused on unit-level forecasting and schedule templates, timekeeping rule sets calibrated for shift-based hospitality work patterns, and operational reporting to support roster planning and labor visibility.
Operational scope covered all SSP UK and Ireland locations, encompassing more than 500 units and over 7,000 employees, with the WFM Functional Analyst role providing ongoing configuration and functional support since October 2023. Governance centered on centralized forecasting model management and local scheduling execution to standardize roster processes and maintain operational adherence, while integrations and reporting feeds were implemented to connect forecasting outputs with downstream scheduling and timekeeping workflows.
|
 |
|
Retail | 16063 | $2.5B | Australia | UKG | UKG Pro Forecasting (formerly UKG Dimensions Forecasting) | Workforce Scheduling | 2021 | n/a |
|
Buyer Intent: Companies Evaluating UKG Pro Forecasting (formerly UKG Dimensions Forecasting)
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||