AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

SSP Group Tech Stack and Enterprise Applications

SSP Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics NAV ERP Financial ERP n/a 2010 2010
In 2010, SSP Group implemented Microsoft Dynamics NAV as its ERP Financial system across Central Europe and the Middle East, executing parallel projects in Switzerland, Austria, Russia and Egypt. The engagement was led as a global Dynamics NAV ERP and finance implementation program, with explicit focus on centralizing finance processing and management reporting for multi-country statutory and business requirements. The implementation covered core finance configuration and ERP system design, with responsibilities that included initiation and planning, detailed business analysis, solution design, and hands-on implementation work. Financial and management reporting packs were built within Microsoft Dynamics NAV and supplemented by Jet Reports reporting tooling to deliver period close and management information capabilities. Operational scope targeted finance and accounting functions in the four country deployments, with country-specific configuration to satisfy local legislation and business rule variance. Workstreams included system setup for chart of accounts alignment, localized tax and statutory controls, master data configuration, and end user role mapping to support finance teams across sites. Project governance followed a full project lifecycle model, with the project lead managing requirements capture, system design sign-off, training material creation, end user training delivery, go-live coordination, and post go-live support. Training and knowledge transfer were emphasized to embed process changes and support sustainable operational adoption of Microsoft Dynamics NAV as the ERP Financial platform.
ERP Financial ERP 2022 2023
SSP Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Appcast Legacy Appcast Xcelerate Candidate Relationship Management HCM n/a 2023 2023
In 2023, SSP Group deployed Appcast Xcelerate on its website to support Candidate Relationship Management. The implementation places Appcast Xcelerate at the center of the career site experience to capture applicant interest, maintain talent pools, and manage candidate engagement across branded job listings and sourcing campaigns. Appcast Xcelerate has been configured to run candidate sourcing, campaign management, talent pool segmentation, and automated nurture sequences consistent with Candidate Relationship Management functionality. Configuration emphasizes workflow automation for proactive outreach and candidate re-engagement, with the application name Appcast Xcelerate appearing in site-level recruitment touchpoints to centralize inbound candidate interactions. Operational ownership is aligned to talent acquisition and employer branding teams who use the website as the primary operational interface for candidate engagement. Governance focuses on campaign scheduling, consent management, and recruitment workflow orchestration, with system use scoped to the company career site and recruitment functions rather than enterprise-wide transactional HR systems.
Core HR HCM 2022 2023
Earned Wage Access HCM 2015 2015
Employee Engagement HCM 2015 2015
Employee Recognition and Rewards Management HCM 2022 2023
Employee Self Service HCM 2023 2024
Learning and Development HCM 2022 2023
Onboarding HCM 2022 2023
Payroll HCM 2023 2024
Recruiting, Applicant Tracking System HCM 2022 2023
Succession and Leadership Planning HCM 2022 2023
Time and Attendance HCM 2017 2017
Time and Attendance HCM 2023 2024
Workforce Management HCM 2017 2017
Workforce Scheduling HCM 2023 2024
Workforce Scheduling HCM 2023 2024
SSP Group ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Micros Retail J Point Of Sale ERP Services and Operations n/a 2014 2014
In 2014, SSP Group deployed Oracle Micros Retail J as its Point Of Sale platform across its retail catering operations. The deployment covers SSP Group operations spanning 32 countries and supports the company workforce of approximately 49,000 employees, with focused operational activity in airport retail units and UK trading outlets. Implementation centered on Oracle Micros Retail J database management and EPOS operational capabilities, with teams updating and amending Oracle Micros databases to improve efficiency and to sustain the security and integrity of data. Configuration and operational work included weekly maintenance routines such as updating currency exchange rate tables for airport retail units and weekly updates to the News&Mags application to propagate current pricing. Deploying, testing and modifying databases was an ongoing operational task to ensure that Oracle Micros Retail J operated reliably for point of sale transactions. Operational coverage included EPOS trading support provided to all UK units and transactional support for airport retail environments where currency variability is material. Integrations were executed at the database and application level between Oracle Micros Retail J, the News&Mags pricing application and EPOS terminals, supported by explicit weekly data refresh processes for pricing and exchange rates. The work emphasized system level testing and change control to maintain transactional continuity across retail sites. Governance established a regular operational cadence for database deployments, with testing and modification workflows to validate price and exchange rate changes before unit rollout. The SSP Group Oracle Micros Retail J Point Of Sale implementation centralized routine pricing and exchange rate governance while providing sustained EPOS trading support to retail catering business functions.
SSP Group Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2013 2013
SSP Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2018 2018
SSP Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2020 2020
SSP Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2019 2019
SSP Group TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Treasury Management TRM 2008 2008
SSP Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at SSP Group

First Name Last Name Title Function Department Email Phone
CFO Nordics, Western Europe, Eastern Europe, Middle East and Asia Pacific CXO Finance
Group Treasurer CXO Finance
Head of UK IT Development, Finance and Project Management Director IT
Group Finance Director Director Finance
IT Solutions Manager Manager IT
CFO - Germany, Switzerland and Austria CXO Finance
CIO CXO Finance
Finance & HR Systems Manager Manager HR
Group Financial Controller Director Finance
Head of Purchasing Director Procurement
Senior Controller (Operations & Finance) Director Finance
Interim HR and Payroll Project Manager Manager HR
Head of HR - Head Office Director HR
Head of HR - Head Office Director HR
HR Business Partner Manager HR
CIO CXO Finance
Operations Director Air Director Finance
Head of Operational Analytics Director Finance
SAP Data Analyst Manager IT
Chief Digital & Technology Officer CXO IT
Customer Experience Manager Manager Customer Service
Head of Operational Analytics Director Finance
Head of HR - UK and Group Head Office Director HR
Deputy Director, Global Business Services Director Finance
Data and Analytics Lead Manager IT
Senior Finance Manager - Reporting & Data Manager Finance
Group Head of Financial Planning & Analysis Director Finance

Apps Being Evaluated by SSP Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SSP Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SSP Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SSP Group Technographics
SSP Group is a Leisure and Hospitality organization based in United Kingdom, with around 49000 employees and annual revenues of $4.39 billion.
SSP Group operates a diverse technology stack with applications such as Microsoft Dynamics NAV, Appcast Xcelerate and Oracle Micros Retail J, covering areas like ERP Financial, Candidate Relationship Management and Point Of Sale.
SSP Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Appcast and Oracle.
SSP Group recently adopted applications including Appcast Xcelerate in 2023, In-House Employee Self Service in 2023 and SAP SuccessFactors Employee Central Payroll in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SSP Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SSP Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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