List of UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) Customers
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Since 2010, our global team of researchers has been studying UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) for Workforce Management include: City of York Council, a United Kingdom based Government organisation with 3000 employees and revenues of $3.50 billion, City Of Glendale, a United States based Government organisation with 2000 employees and revenues of $1.26 billion, City of Frisco, TX, a United States based Government organisation with 1381 employees and revenues of $769.0 million and many others.
Contact us if you need a completed and verified list of companies using UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Frisco, TX | Government | 1381 | $769M | United States | UKG | UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) | Workforce Management | 2015 | n/a |
In 2015, City of Frisco, TX implemented UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) to address municipal timekeeping needs within the Workforce Management category. The program was scoped as a phased Workforce Management deployment, with the first phase explicitly limited to the modules and functionality required to supplant the citys existing timekeeping process.
The first-phase implementation concentrated on timekeeping capabilities, configuring time capture, punches, exception rules, and timecard workflows consistent with the proposed HRIS solution. UKG Workforce Central TeleStaff for Utilities was configured to provide utilities-focused scheduling visibility and on call management where needed, while intentionally excluding broader HR modules until later phases.
Integrations were defined to connect timekeeping outputs into the citys current operational stack, specifically interfacing with UKG Timekeeper and UKG Telestaff for scheduling continuity, and with Tyler MUNIS Enterprise ERP for payroll processing. The planned interfaces emphasize transactional time export, pay code mappings, and schedule reconciliation to maintain payroll accuracy across employee scheduling and payroll processes.
Governance for the rollout centered on a phased cutover and cross functional coordination between HRIS, payroll, and utilities scheduling teams. Change control emphasized incremental activation of timekeeping features, validation cycles against Tyler MUNIS Enterprise ERP Payroll processing, and operational handoffs to city payroll and workforce administrators prior to broader module adoption.
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City Of Glendale | Government | 2000 | $1.3B | United States | UKG | UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) | Workforce Management | 2017 | n/a |
In 2017, City Of Glendale implemented UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) as a core Workforce Management deployment to support utility operations and timekeeping across municipal crews. The implementation was positioned alongside an ERP conversion, and procurement of complementary software was executed to align payroll and public safety timekeeping workflows with the new workforce platform.
The UKG Workforce Central TeleStaff for Utilities installation was configured and modified after project analysis to meet specific business requirements, including crew scheduling, time and attendance capture, and automated staffing orchestration typical of TeleStaff deployments. City project teams adapted configuration and rulesets to reflect municipal shift patterns and on-call rotations, and the system was tuned for utilities operational use rather than an out of the box schedule model.
Integrations and operational coverage were explicit parts of the rollout, with the Payroll System redirected to Executime Time & Reporting Systems and the Kronos Telestaff Timekeeping system retained for Public Safety personnel. Other software procurements associated with the ERP conversion were coordinated to ensure payroll and time reporting chains were consistent across Finance, Human Resources, Utilities, and Public Safety departments.
Governance and process changes followed the technical adjustments, with analysis-driven modifications incorporated into configuration governance and operational handoffs between payroll, HR, and department schedulers. The program emphasized aligning workforce timekeeping and scheduling policies with the newly configured UKG Workforce Central TeleStaff for Utilities implementation to standardize municipal workforce processes.
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City of York Council | Government | 3000 | $3.5B | United Kingdom | UKG | UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) | Workforce Management | 2013 | n/a |
In 2013, City of York Council implemented UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities) to support Workforce Management across its utilities operations. The deployment focused on core TeleStaff capabilities including shift scheduling, on-call recall and escalation, staffing allocation, and roster administration to coordinate field crews and control room planners. The full application name UKG Workforce Central TeleStaff for Utilities was used to provision operational rosters and role-based scheduling for frontline utilities personnel.
The UKG Workforce Central TeleStaff for Utilities implementation was executed alongside a Microsoft Dynamics AX rollout, reflecting parallel investment in enterprise systems to support utilities and field service workflows. Governance and rollout emphasized phased configuration of operational rosters, role-based access controls for supervisors and planners, and formalized on-call and incident response procedures to align scheduling processes with council utilities and emergency response functions. Operational scope covered utilities and field service departments within the council, with configuration aimed at supporting planners, supervisors, and mobile field staff.
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Buyer Intent: Companies Evaluating UKG Workforce Central TeleStaff for Utilities (ex Kronos TeleStaff for Utilities)
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